Shifter Stuck In Park / Brake Shift Interlock Solenoid

Nissan Rogue forum - Includes Nissan Qashqai and Nissan Dualis as well.
paul_animo
Posts: 4
Joined: Thu Jun 16, 2011 2:52 pm
Car: Nissan Rogue

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Fellas, I haven't seen any posts on this one yet. I'm having problems switching from Park to Drive. I went to the dealership and they said that its a problem with my Brake Shift Solenoid - Cost $460 for parts and labor(Part is only $91!!!)

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UPDATE: 1/3/2012
DIY FIX AVAILABLE:
-ImStricken[/color]
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philipa_240sx
Posts: 3808
Joined: Thu Jun 21, 2007 7:30 am
Location: Canada

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Hello paul_animo and welcome to the NICOClub Rogue forums!

To answer your questions:
1. Is this a common problem with the Rogue or is it just my luck? My car is fairly new and I'm not quite sure why this is happening.
Actually it's not very common. I think have only heard of one other report on these forums about the shift interlock issue. And don't recall how it was fixed.
2. Where can I find a good and trusted independent shop in the Toronto area specializing in Nissan vehicles? I dont want to bring it to the dealership anymore as they are charging me an arm and a leg to do the simplest of things.
You mean Toronto, Ontario, Canada. Just to clarify for our fellow American Rogue owners... ;)

I moved out of the Toronto area 6+ years ago. When I lived there, I went out of town to buy my last Nissan... in Orangeville! I never really cared for any of the dealers in the city! That was in 2003 though... the dealership has since changed hands and I have no idea what their service is like.

The only other guy I would trust to service my Nissan's back then was John Evers at Brampton North Nissan (formerly Dermac Nissan). He was a pretty sharp guy and helped me out with my '87 Pathfinder when I was having troubles... even threw in a free part! Sadly he has left that dealership and is now working for Nissan Canada.

So my suggestion? Try another dealer. Go outside the city if you have to.

Cheers!

paul_animo
Posts: 4
Joined: Thu Jun 16, 2011 2:52 pm
Car: Nissan Rogue

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Thanks dude. Now the dealership is saying that its not just the solenoid that needs to be replaced, its also the whole assembly that supports it. This time its $500 something dollars just for the part. I'm a bit lost now as I know this technician is also NOT 100% sure that it is the problem, he's just troubleshooting right now at my expense. He said he's never done it before, perhaps because its not a common problem.

Any other suggestions guys?

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TaiLuu
Posts: 287
Joined: Wed Jun 08, 2011 11:14 pm
Car: 2009 Nissan Murano LE AWD
2011 Nissan Rogue SV AWD
2014 Nissan Pathfinder Platinum
Location: 319/515, Iowa

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Probably Would Be cheaper to Buy a Service Manual and DIY.
or Since I heard the Altima has the same motor and transmission as the Rogue Might wanna go to the forum to see if they have the same problem.
Solenoid should be the same but in different location.

philipa_240sx
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Joined: Thu Jun 21, 2007 7:30 am
Location: Canada

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paul_animo wrote:Any other suggestions guys?
Sounds like this tech is just taking a stab in the dark... yikes! The service manual has very specific procedures on how to troubleshoot the solenoid and related controls. Did he even perform this?

Run away quickly and go to another dealer!

philipa_240sx
Posts: 3808
Joined: Thu Jun 21, 2007 7:30 am
Location: Canada

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TaiLuu wrote:Since I heard the Altima has the same motor and transmission as the Rogue Might wanna go to the forum to see if they have the same problem.
The QR25DE motor and CVT used in the Rogue is shared with the Altima 2.5 and Sentra SE-R.

It's a good suggestion though, try a search => and see if those owners have similar issues.
Solenoid should be the same but in different location.
The Altima and Sentra have different shifters. It's possible that they could share parts, but not guaranteed.

chove1437
Posts: 55
Joined: Tue Aug 05, 2008 3:13 am
Car: 2008 Nissan Rogue SL AWD

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I personally take my Rogue to Maple Nissan in Vaughan. I bought my Rogue from Woodchester in Mississauga. When I brought my Rogue in for the scratched door sill at Woodchester, the service manager blew it off and said it was my problem. He said it was up to me to wipe the door sill and gasketing every time I get in and out of my car?!?!?

Ever since then, I have been very happy with Maple's service. There have been some minor repairs like TPMS and check engine lights and all have been serviced and/or replaced. (Under Warranty) They always offer a complimentary car wash every time. Nice touch.

Hope this helps :)

otto888man
Posts: 96
Joined: Fri Jul 31, 2009 2:44 pm

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Are all of your brake lights operational? If the bulbs are gone , the shift solenoid wont engage properly. I hope this helps. Keep us posted.

Om

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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Hello..

Philipa now has two with the same problem with their 2008 Nissan Rogue.

Mine fails like this. foot on brake.. start engine.. try to engage shift lock button (this does not move). Repeated starts and a little mad banging on the console and sometimes it will engage. This is intermittent and may not occur for several starts.
The problem started suddenly and since its intermittent I am believing that it is a short or other bad connection somewhere.

If anyone has a photo of the installed solenoid I am skilled enough to do a DIY for the price of the part($60.00us)
Also what is the part number?

Thanks

philipa_240sx
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Joined: Thu Jun 21, 2007 7:30 am
Location: Canada

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otto888man wrote:Are all of your brake lights operational? If the bulbs are gone , the shift solenoid wont engage properly.
The brake lights are completely separate system. Having one or both brake lamps burned out will not affect the shift lock system.

Another possibility exists besides a flaky shift lock solenoid: A faulty brake pedal switch.

The diagnoses procedure is in the FSM starting on TM-116:

http://www.nicoclub.com/FSM/Rogue/2008/TM.pdf

paul_animo
Posts: 4
Joined: Thu Jun 16, 2011 2:52 pm
Car: Nissan Rogue

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Ok guys! My car is finally fixed! Apparently, its not just the Solenoid that's the problem, its also the Park Shift Assembly. This part is around $500! This is not a common problem and I explained it to the service manager who understood my predicament.

The dealership called me back after a few hours and told me that everything was done! They covered the cost for the Park Shift Assembly even though its not part of my extended warranty anymore.

I am really happy with the service at Agincourt Nissan in Toronto. They also washed my car after :)

Thanks again for all your responses!

philipa_240sx
Posts: 3808
Joined: Thu Jun 21, 2007 7:30 am
Location: Canada

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That's great paul_animo!

Looks like you found a good dealer, and they managed to get the repair done under a 'goodwill' warranty.

Cheers!

otto888man
Posts: 96
Joined: Fri Jul 31, 2009 2:44 pm

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Thanks Philipa_240sx for the explanation.

otto888man
Posts: 96
Joined: Fri Jul 31, 2009 2:44 pm

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Thanks Philipa_240sx for the explanation. You guys are always helpful. Its good that the problem has been resolved.

Cheers,
Otto

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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On the 2008 Rogue there is a access point on your console just foreward of the shifter- pop the little cap and insert your key- this unlocks and bypasses your failed solenoid-

You can now move the shifter out of park

You avoid a towing fee until fixed.

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mstrmstr
Posts: 154
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Car: Venom Red ROGUE 08...and 4 others

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Rogue at dealer today- covered by powertrain warrantee and no costs to me.

I'll upload a pic of this access point to bypass solenoid- and it's right in front of our faces too. If they didnt expect problems there would be no need for bypass systems like this

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Nick 568
Posts: 304
Joined: Tue Oct 07, 2008 5:59 am
Car: 2008 Nissan Rogue
Location: Anchorage, Alaska

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Victim #3 here... My 08 just started doing it yesterday too. Gonna take in it when I have the chance.

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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These images will save you a tow if your Nissan locks in park due to a failed or damaged Park Lock solenoid.

Photos of the "ParkLock" access hole at shifter of my Nissan Rogue. All models have this access somewhere near shifter.
Image


Image with plug removed. It just pops out EZ. Insert your key or any similar to hold lock out until shifter moves from park.
Image

paul_animo
Posts: 4
Joined: Thu Jun 16, 2011 2:52 pm
Car: Nissan Rogue

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Awesome tip! Thanks a lot!

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Nick 568
Posts: 304
Joined: Tue Oct 07, 2008 5:59 am
Car: 2008 Nissan Rogue
Location: Anchorage, Alaska

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Took mine in today. They're going to replace the shifter assembly. Naturally, the parts aren't in stock, so I'll be going back in sometime next week to have the actual work done.

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kerrton
Posts: 2161
Joined: Mon Feb 04, 2008 8:48 am
Car: 2008 Nissan Rogue SL FWD Gotham Gray
Location: Southern Alberta, Canada

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mstrmstr, Thanks so much for this contribution to the forum, this is really valuable information and like you said could save someone a lot of stress and the cost of a tow job!

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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kerrton wrote:mstrmstr, Thanks so much for this contribution to the forum, this is really valuable information and like you said could save someone a lot of stress and the cost of a tow job!

Thanks.. We as Nissan owners actually care about our vehicles and as a unique community, help each other.

Nice note. I was informed thru Nissan product investigations that the dangerous(shock risk) and useless power receptacle(formerly know as cigarette lighter)
will be moved from inside the console storage compartment to outside rear(very usefull and safe). The boys at Nissan do read these posts and listen to their customers.

homergreg
Posts: 24
Joined: Sat Jun 07, 2008 3:26 pm
Car: 08 Rogue SL AWD Iridium

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Wow, just saw this after posting my issue. I'm number 4, and all of these are in the same month, but they said it was the microswitch on the other side of the solenoid, and cost me over $800 2 days out of warranty. And I'm wondering if it's fixed, or if I just kicked a very expensive can 3 years down the road? I'm glad some of you are getting help, it wasn't the case with me.

homergreg
Posts: 24
Joined: Sat Jun 07, 2008 3:26 pm
Car: 08 Rogue SL AWD Iridium

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After reading this, I called Nissan and my "Dealership" back and found out that the reason that they did not extend any help was because I didn't have my service done at the Nissan dealer. Apparently I was supposed to drive 30 miles back and forth to have my oil changed vs having it serviced by Tom Wood. I REALLY WISH THAT TOM WOOD NISSAN AND NISSAN DIDN"T LEAD ME ALONG LIKE THEY MIGHT HAVE HELPED INSTEAD OF JUST TELLING ME FROM THE GET GO THAT THE FIX WAS ALL MINE.

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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Read the service portion of your manual. You only need to DOCUMENT routine service. It does not have to be performed by a Nissan dealer.

I found this out when my selling Dealer Ludington Nissan went out of business and it took 18 months for Bob Rohrman Nissan to reopen the dealership. I called Nissan immediately about this and they informed me that they honor documented service. Any reputable provider keeps records of your visits and can provide the documents easily to satisfy your dealer. It's bad business to refuse warrantee work on a unrelated issue. If I can read this- so can thousands of other potential customers.
Call Nissan direct and they will give you the RIGHT answer and work with your dealer.
Also it appears the repair was not charged according to book rate for this repair even if it was billable to you. These repairs are rated dollar for dollar direct from Nissan. p.s. there is NO microswitch on the other side of the solenoid? -Unless they are talking about the park position switch. Brake switch energizes the solenoid and when removed from park the position switch releases the solenoid, that's it. refer to the manual pages shown in this series of posts. I'm being windy but the dealer must supply you with the part numbers of parts used.

PDD
Posts: 1
Joined: Fri Jul 01, 2011 12:54 pm

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Okay, just had the same issue with my wife's 2008 Rogue. Brake lights work, so I'm guessing it's not the brake light sensor. Based on the posts here, and the fact that the shift lock override works, I was thinking the shift lock solenoid. Took it in for service today, and they say it's the part of the shifter button that engages the transmission that will need to be replaced.

I asked him whether or not this was covered under powertrain since they extended that warranty to 100k. He said no, it's not actually part of the transmission, it's the mechanical part that allows the transmission to shift. I find it rather comical that a mechanical part that allows the transmission to shift out of park isn't covered under powertrain...

So, thoughts? Anyone know a regional service manager or someone like that I can contact? I'm in the Little Rock area.

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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Stick anything in the hole and get to ANY other Dealer- NOW
Defects in material and workmanship repair IS under warrantee. CVT parts are unique and a part of the drivetrain. They are even listed in repair manual under the Transaxle and Driveline TM


Did he remove the console and force you to pay?

You have a minimum of 4 dealers in your area..
North point,north little rock, superior of conway and riser..
http://www.nissanusa.com/nissandealers/ ... cator.link

Somethings up with this shifting problem.. and just in time for Nissans new slogan
"Shift the way you move" Thats a bad joke.

camtris
Posts: 1
Joined: Sun Jul 10, 2011 4:27 pm
Car: 08 Nissan Rogue

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I am having the same problem shifting from Park to drive and I was told by the dealer it will cost me $750 for parts/labor and it would be a few days before they could order and get the part. Whats up with that, i'm about ready to trade-it in. Not covered under warranty and not a common problem. I think they should cover it.

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mstrmstr
Posts: 154
Joined: Sat Jul 19, 2008 12:17 pm
Car: Venom Red ROGUE 08...and 4 others

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camtris wrote:I am having the same problem shifting from Park to drive and I was told by the dealer it will cost me $750 for parts/labor and it would be a few days before they could order and get the part. Whats up with that, i'm about ready to trade-it in. Not covered under warranty and not a common problem. I think they should cover it.

OK If you have under 36,000 miles your covered.. Also as stated it IS a unique part of the drivetrain and so listed in the manual. CALL NISSAN.. complaints work wonders. A pissed off customer is NO SALE and in todays market they will want you back. Or you can drive to the dealer with a new Toyota just to freak em out.
Do not do business with a dealer who shakes your right hand on a car sale while stabbing you in the back with his left on repairs.

750.00 is a RIP OFF... once center console is removed(30 minutes) the part is a easy switchout(5 Minutes) Figuring a 30 minute coffe break you have two labor hours.
There is a microswitch(park position switch) also in there that should be replace "just because" while your in there.

Dealer still troublesome.. Part available on eBay 120737519422 for 60.00 delivered(part number 34970JD90A). Microswitch from dealer around 28.00.
get to any other reputable repair shop and when they get you in you'll have your car back same day!! p.s. and not for 750.00 .. under 300 is fair labor cost.

FYI
my dealer used claim code PP he replaced the solenoid/park position swith and the stop lamp switch so he wouldn't be mixing old parts and new.
The dealer hourly rate is 115.00 per hour. I took delivery new from dealer in Jan 2008. I did pay 23.99 for a nice new Nissan rental because I had to get to work.
the repair though WAS a no charge covered item.

homergreg
Posts: 24
Joined: Sat Jun 07, 2008 3:26 pm
Car: 08 Rogue SL AWD Iridium

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Hopefully Nissan is looking at this as a trend!


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