I faxed my complaint to Nissan Canada at tel # 7053303052.
Someone called me back to acknowledge the receipt of the fax and mentioned that she will will take note of it and will have someone review it. I specifically asked if someone will officially respond to the specifics that I mentioned in my complaint (e.g. that it seems this is not an isolated "defect" and others have already encountered the same problem for a specific year/make of their product, Nissan Rogue 2008). She said she'll take a note my request for an official response. She said that IF this becomes a valid recall, Nissan will reimburse expenses related to fix such defect.
I asked what Nissan consumers like us should do when we experience similar problems. She said that we should communicate it to them. She said if many will send the same complaint to them, they get "highlighted" and get looked at much faster.
Here's what I suggest to those who experienced this specific problem. Please fax your complaint to Nissan Canada at 7053303052 AND send me also a copy of your fax (indicate when it was faxed). Send me a fax copy at 18773289522 or a scanned copy at
[email protected].
Once I have enough copies of those of you who will communicate your complaints, I'll look for the proper office in the Canadian government who can help us in the event we don't get a reasonable response from Nissan Canada. If you can also indicate where I can best reach you about this complaint, that will be most helpful.