ANYONE GET THE NEW TRANSMISSION UPDATE

[Briguy1027]

I went and got the ECU/TCM update today -- as well as the steering gear recall over at West Covina Nissan. It took a little over an hour for which I was pleasantly surprised -- maybe 90 minutes. I haven't noticed any difference from how the car was before, but then again I never had any problems with it before.

[maverick_rogue]

My Rogue is back from dealership with new transmission installed. I have driven it for around 100 Miles now and its running smooth. Substantial difference in NVH characteristics.

No I realize I did have subtle rattle noise issue with old transmission not only at low speeds but also had noises coming at freeway speeds. I always thought it's normal.

[bcus28]

Got mine done today along with the TPMS recall and an oil/filter change. Dropped it off around 8:30am, told them to take their time, and they called me around noon saying wverything was done.

Drove back to work but couldn't really tell any difference with the reprogramming.

[mx6bfast]

I got the update 2k miles ago and have noticed something since then. If I am at 50 mph and start coasting, but not take my foot completely off the gas pedal I hear the rattling as I continue to slow down. I'm going to take it to the dealer but has anyone else noticed this? It's the same rattling sound I had around the 7 mph mark but this one lasts much longer.

[kerrton]

mx6,

This sounds serious - there is no such thing as a normal CVT rattling noise. I've researched this extensively and lived through a bad CVT on my 08 FWD Rogue. The new software update will prevent the rattle from developing and eliminate it, but it can't reverse any damage your CVT would have incurred as a result of months of rattling.

If you had the rattle before getting the software update, I'd say it's likely that your CVT was already damaged and in that case the software update would not fix the problem. Actually, I remember reading at least one post in this thread that sounds just like what you're experiencing - dealer tried the sofware update to solve the CVT rattle issue, but the rattling had apparantly damaged the CVT and so the dealer had the replace the CVT on warranty.

I'd highly recommend taking the CVT back to the dealer, let them know the CVT rattles under the conditions you described, AND stress the fact that the CVT rattled intensely for I'm presuming many months before you finally got the software update. AND go with the tech on a test drive and make sure they hear the noise, once they hear it they'll surely replace the CVT.

It isn't a fun situation, but the good news is the dealer should take care of it on warranty, and you'll start fresh with a brand new transmission with no miles on it. Just be very clear about the problem and the length of time that you experience severe CVT rattle. Let us know how things work out.

[maverick_rogue]

My Rogue's transmission was replaced a week back. I had installed rattle noise software update on Dec 17 , a day after it was released and within a month my transmission started acting funny.

The issue was grinding noises (Not metallic noises though) at around 20 MPH speed with a slight jerk when slowing down from around 40 MPH . I initially thought that its a Torque Convertor noise but as I found out, that wasn't the case.

Kerrton is right. Ideally we should not hear any noises from transmission.

If your dealership calls it normal (I had two previous dealerships saying that is how it works) challenge them to drive a brand new Rogue with you and duplicate the issue in it.

[mx6bfast]

I noticed the grinding noise you just mentioned before every now and then, mostly when the car had only been running for a few minutes, but I thought it was the brakes because it was happening when I was slowing down. But since the update I haven't experienced that now that I think of it.

I probably wont get the chance to take it to the dealer for another 2 weeks but I will let ya'll know the outcome. I took it to the dealer months ago and complained of the rattle, and then worked with the same guy when I brought it in for the recall. He remembered me and told me I guess I was right the first time. Problem was when I took another Rogue to test drive that one had the rattling noise at low speeds too so it was classified as normal.

Hopefully this time wont take 2 trips.

[computerguy]

Had my CVT update done today and the work order states reprogram TCM and ECM. Seems to run at lower RPM at 70 MPH now

[nbguy66]

I had the update done yesterday. I'd been experiencing some rattling/grinding noise but it seems to have gone away with the update. If this changes I'll report back.

[mx6bfast]

I noticed the grinding noise you just mentioned before every now and then, mostly when the car had only been running for a few minutes, but I thought it was the brakes because it was happening when I was slowing down. But since the update I haven't experienced that now that I think of it.

I probably wont get the chance to take it to the dealer for another 2 weeks but I will let ya'll know the outcome. I took it to the dealer months ago and complained of the rattle, and then worked with the same guy when I brought it in for the recall. He remembered me and told me I guess I was right the first time. Problem was when I took another Rogue to test drive that one had the rattling noise at low speeds too so it was classified as normal.

Hopefully this time wont take 2 trips.

I took it to the dealer today for an oil change that I got a coupon for. When I took the guy out for a ride he couldn't hear it, but I could. We then switched so he could drive and he couldn't hear it but neither could I from the passenger side. Then he told me he did a drill training this weekend and it was loud and he probably had trouble hearing. I guess the combination of that and the rain on the ground muffled it. He even asked me if I had a door open and I said no, that's the normal sound the car makes in the rain. haha

Anyways so we went back and I told the guy to park it for a little bit and then take it back out while it's cold. I got a call 6 hours later saying they heard the rattle and the new transmission will be in on Wednesday to replace it.

[daytrippr]

We had our CVT fix done at our 40K oil change about 2 weeks ago. We had a new transmission done at 18K after suffering thru the miserable rattle for 16K miles. Although the rattle never fully returned with our new transmission we have always noticed a slight very subtle rattle at the usual low speeds but it never got to the level previously heard.

Now, with the software fix, it seems to be gone completely. No noise, ever. Better acceleration at all speeds. A great sucess!

What I have noticed, however. is a slight decrease is mpg in city driving and overall. I have found that the mpg computer is very accurate and where I consistently got an average of mid 27's mpg previously (probably 2/3 highway and 1/3 city driving), now it seems to be around 26. I know the cvt software will have a new learning curve and maybe I am just driving it harder now than 40K miles ago.

Time will tell.

We are very happy with the fix and driving our Rogue contimues to be a great joy!

[maverick_rogue]

I am on second transmission (2009 FWD). It was changed in Feb 10.

Noticed a rattling noise at around 22~25 MPH specially in hot weather when temperature is >80F. It almost coincides with the woo woo noise that I get when decelerating. Above and below this MPH range the noise is very faint.

When I take my foot off the gas paddle at that speed it becomes intermittent.

Did any one experience similar issues? Thanks

[Kerbear]

First time posting,I just bought a 2010 Rogue Krom and I have notice a shudder/vibration at 30-45mph on a common basis. Today driving home the car shook violently to the point that I had to stop. I pulled into a parking spot sat for a moment and then reversed, out it back into drive and it drove fine the rest of the way home. Now, the vehicle only has 700miles on it an the dealer said the vibration at 35mph was just the tires and the violent shudder was the rotors and they needed to be turned.....At 700miles on the car the rotors needed to be turned. Give me a break! So I look up any known issues with vibrations and it leads me to this website.

What do you guys/girls know about the 2010's having any issues with the CVT and updates? This vehicle left the factory in February10'. I bought it new on March 29, 2010. This really sickens me to have problems with a new car with only 200miles with the first shudders and now a violent shudder with only 700miles. Help needed! What would you do???

[kerrton]

Hi there, welcome to the forum, and don't worry yourself sick, that's what the warranty is for!! I know it sucks to have problems even if you're covered by warranty, but it 's not worth getting upset about, just let the dealer correct the problem and chances are everything will be fine.

If I understand right, you've only had the car in for repairs once? Have you given them a chance to repair the problem and if so is the problem gone? I wouldn't worry unless it's a problem that after repeated attempts, they still can't solve but I'm sure this will taken care of.

They traced the shudder to bad rotors, and it's good that the issue should be resolved soon except I would strongly recommend insisting on new replacement rotors rather than just having them turned/machined. That is clearly a defective new part and they should replace it no questions asked. Each time you machine rotors they lose some thickness and after a certain point they can no longer be machined, so I wouldn't buy the explanation that turned/re-machined rotors are as good as new.

Regarding the CVT, there are no documented defects other than some very early 2008 units but since then the CVT has been very reliable. And since the problem was traced to your brakes I definately wouldn't worry about the CVT. If you do end up having a CVT transmission problem at some point, it'll be replaced under warranty which is good for 10 years, so no worries!

Please let us know how this turns out once you get the car back.

[Kerbear]

The krom has never been in for service. The tech told me over the phone that it's the rotors. However the shudder went away after cycling the transmisson gears a few times. I don't have the problem when stopping, only crusing and at a stop.

[Elton Noway]

First time posting,I just bought a 2010 Rogue Krom and I have notice a shudder/vibration at 30-45mph on a common basis. Today driving home the car shook violently to the point that I had to stop. I pulled into a parking spot sat for a moment and then reversed, out it back into drive and it drove fine the rest of the way home. Now, the vehicle only has 700miles on it an the dealer said the vibration at 35mph was just the tires and the violent shudder was the rotors and they needed to be turned.....At 700miles on the car the rotors needed to be turned. Give me a break! So I look up any known issues with vibrations and it leads me to this website.

Hmmm... you didn't say when the violent shudder/vibration occurred. Let me first point out that kerrton made some excellent points. Yes it sucks you are having a problem with a brand new car... but Nissan will make it right.

That said... I'm a stickler for stuff like this. Regardless of the product, when I run into a situation like this I identify my concerns to the dealer or manufacturer or manager etc... and I "always" come out on top. I keep a level head, never raise my voice and always remain professional but they eventually understand I won't accept anything less than the best possible solution for me "the customer".

If the shudder/vibration you are describing occurs while you are braking then the dealer is probably correct on the problem being related to the rotors... HOWEVER... if that is the case... I "would not" let them turn them down! No way! Heck that's a poor solution for you the customer. Rotors "by law" can only be turned down X number of times as each turning cuts away at the thickness of the rotor surface area. At some point a cars rotors cannot be turned any further and will need to be replaced. If they turn your rotors now then there is a good chance you'll end up buying the next set when they really do need to be turned due to normal wear. There is "No Way" a new car with only 700 miles on it should need the rotors turned. If they determine your rotors are wrapped I would demand the rotors be replaced. If your car had say... 10 or 12 thousand miles on it then I wouldn't be happy the rotors needed to be turned but I wouldn't demand new ones. NET: On a new car with only 700 miles I want new rotors... not repaired rotors!

STOP! Let me back up. I need to clarify a point. FACT: A new car driven by someone using correct driving skills should never experience wrapped rotors in 700 miles. That said... could rotors get wrapped in 700 miles? Yes. It's a fact that some drivers bring on their own brake and transmission failures as a result of improper driving techniques. It is caused by drivers (who through bad or no training) learn to drive using their their right foot for the gas pedal and their left foot for the brake (and not using the right foot alone for both gas and brake). The tendency is for them to "rest" their foot against the brake peddle while driving. Unfortunately we've all seen them... cars driving down the road... keeping up with traffic but their brakes lights always on and or never going off or changing when coming to a stop. Because the driver is unconsciously riding the brakes all the time. In this situation the friction and the resulting excessive heat build up will warp rotors (not to mention put a heck of a strain on your transmission and tank your gas mileage. If you (or any other member of your family) drives with one foot on the brake peddle then the rotors could easily have warped the rotors in 700 miles. Understand I'm not implying your drive this way... just wanted to identify it as a potential explanation to a possible problem.

Next... if the shudder/vibration occurs when you are just driving long and not applying the brakes then it is NOT the rotors and could be anything from a loose wheel, bad wheel alignment, loose or defective tie rods or other front end linkage, a defective tire... and yes even a defective transmission. The good thing is, if they determine you just happened to unfortunately get a bad transmission (manure occurs)... then you'll be golden when they put in a new one. FACT: Every new product, from Honda Lawnmowers to Technivorm Coffee makers have a bad component once in a while. It doesn't make the entire mechanism bad... just the one part that needed to be replaced. Yes, its an inconvenience... but Nissan will make it right. The Rogue is an awesome car... don't give up on it and don't let this get you down.

Please check back with us and let us know what the outcome was and how it worked out.

[roguester]

Just wanted to add another comment,

The programming update does not appear to affect the low rpm vibration felt at city driving speeds (20-30mph). It still present in my vehicle, but honestly I do not pay attention to it.

Hi philipa, going for the update next week. I have been reluctant to get it done as I had my transmission replaced a while back. The dealer also said there is 2 other recall updates, the steering gear nut and door handle update.( what's wrong with the door handles? I don't have any problem with them)

[philipa_240sx]

what's wrong with the door handles? I don't have any problem with them

Then you are lucky. I had mine repaired twice because I could no longer open the door from the outside. Finally, they did the door handle recall and no issues since. Apparently there were issues with the door handle seals and water could enter the mechanism and freeze. When you go to open the door, the latch release rod would disengage and you cannot open the door. The only way to get it working again is to open up the door panel, partially disassemble the door and re-install the rod.

[Nforcer]

I got my update this morning. Didn't stop the rattling. They said to give it a chance... if anything it's louder. Nice thing about the update is atleast now if I use the paddle shifters, they don't make the engine rev 300-500rpm higher then if in auto mode for the same gear. I'll have to see how it behaves on the interstate

[Kerbear]

We

Hi there, welcome to the forum, and don't worry yourself sick, that's what the warranty is for!! I know it sucks to have problems even if you're covered by warranty, but it 's not worth getting upset about, just let the dealer correct the problem and chances are everything will be fine.

If I understand right, you've only had the car in for repairs once? Have you given them a chance to repair the problem and if so is the problem gone? I wouldn't worry unless it's a problem that after repeated attempts, they still can't solve but I'm sure this will taken care of.

They traced the shudder to bad rotors, and it's good that the issue should be resolved soon except I would strongly recommend insisting on new replacement rotors rather than just having them turned/machined. That is clearly a defective new part and they should replace it no questions asked. Each time you machine rotors they lose some thickness and after a certain point they can no longer be machined, so I wouldn't buy the explanation that turned/re-machined rotors are as good as new.

Regarding the CVT, there are no documented defects other than some very early 2008 units but since then the CVT has been very reliable. And since the problem was traced to your brakes I definately wouldn't worry about the CVT. If you do end up having a CVT transmission problem at some point, it'll be replaced under warranty which is good for 10 years, so no worries!

Please let us know how this turns out once you get the car back.

well, yesterday I had the same problem and then something new happened. The transmisson wouldn't shift. It just rev'd the motor up in gear at a stop light. Now given I'm good with mechanical things and cars I know this isn't right. Not to familar with the cvt trans I didn't want to guess but I know for sure now it's not rotors. I call Nissan dealer ( 40milrs away) and told them to pick up the krom and to fix this crap. They just called me and said the torque convertor switch maybe bad or the TC itself is the issue. Nissan Corp told them just replace the switch and scan for any errors and also try to duplicate the problem. I have a feeling that I will be dealing with transmission issue for the life of this car.

[kerrton]

Kerbear, has anyone ever called you a pessimist before??!! lol

What specifically makes you think you're going to have a persistent problem with your car that the dealer is unable to fix?

They have indicated that they've found the cause of the problem and have a solution to correct the issue, so I'd highly recommend just letting them fix the problem and I'm sure they'll have your car running like new in no time. Even if it takes them a couple times to completely solve the issue, I wouldn't worry, they know what they're doing and I haven't seen anything in your anecdote that would indicate you've got a problem that can't be fixed.

Please don't take offense, I'm not trying to argue or critisize but I am trying to put your mind at ease and let you know that this is not that out of the ordinary to have some defects from the manufacturing plant that need to be corrected. ALL vechicles whether it's Toyota, Nissan, GM etc. have a certain number of initial part failures, NO vehicle is exempt from this. If you happen to be one who experiences one of these failures it is no fun but that's when the quality of your service department kicks in, and in the vast majority of cases the probem is corrected under warranty and is basically a non-issue. If you end up with a bad dealer service deptarment who will not aknowledge a problem and claims "the vehicle is normal" then you could be in for a bad experience, but it sounds like you've dodged that bullet and your service dept. is more than willing and able to fix the problem.

I've had lots of problems with my Rogue, including a complete CVT replacement, which I was not happy about at the time but my car is running better than new now and I've put all of that behind me. So give yoru service guys a chance, if you do the chances are good that everythign will be ok and if they do happen to fail the first, take the car back, firmly but professionally insist that the problem is corrected. Let us know how it turns out please.....

[Kerbear]

Kerbear, has anyone ever called you a pessimist before??!! lol

What specifically makes you think you're going to have a persistent problem with your car that the dealer is unable to fix?

They have indicated that they've found the cause of the problem and have a solution to correct the issue, so I'd highly recommend just letting them fix the problem and I'm sure they'll have your car running like new in no time. Even if it takes them a couple times to completely solve the issue, I wouldn't worry, they know what they're doing and I haven't seen anything in your anecdote that would indicate you've got a problem that can't be fixed.

Please don't take offense, I'm not trying to argue or critisize but I am trying to put your mind at ease and let you know that this is not that out of the ordinary to have some defects from the manufacturing plant that need to be corrected. ALL vechicles whether it's Toyota, Nissan, GM etc. have a certain number of initial part failures, NO vehicle is exempt from this. If you happen to be one who experiences one of these failures it is no fun but that's when the quality of your service department kicks in, and in the vast majority of cases the probem is corrected under warranty and is basically a non-issue. If you end up with a bad dealer service deptarment who will not aknowledge a problem and claims "the vehicle is normal" then you could be in for a bad experience, but it sounds like you've dodged that bullet and your service dept. is more than willing and able to fix the problem.

I've had lots of problems with my Rogue, including a complete CVT replacement, which I was not happy about at the time but my car is running better than new now and I've put all of that behind me. So give yoru service guys a chance, if you do the chances are good that everythign will be ok and if they do happen to fail the first, take the car back, firmly but professionally insist that the problem is corrected. Let us know how it turns out please.....

Type A personality, thank you. lol

Got a call today and they said that the switch didn't help and they would need to replace the whole transmission. I understand what you are saying about the issues that can go wrong from the manufacturer, I just want to be happy with a new vehicle and right now this doesn't satisfy me a new car owner. would "deal" with it, if this happened at like 10,000 miles but not 300-700miles on a new car. It just rubs me the wrong way that I am now driving a 2007 dodge advenger from a rent car place, not enjoying my new purchase. Pessimist, maybe. Are my actions warranted? I think yes.

After talking with the GM at the dealer he will be giving me a new 2010 Rogue off the showroom. I think fixing the car would be fine if it had higher milage but not a car with 300miles. I just feel that the car SHOULD last longer than that. You want your first time customer to feel like they had a wonderful experience not a stressful week of trying to drive in rush hour traffic, trying to get the car to move without getting rearended with only 300miles new. Not a good experience making a switch from toyota to nissan.

[harryg]

^ so ur getting a new nissan rogue???

[kerrton]

HA, so I was right, the dealer is taking care of you and everything is fine, all you had to do was give them a chance. The new replacement CVT is great fix, but a brand new Rogue is even better!

Glad it all worked out for you, and yes I do agree that the inconvenience of the whole thing kind of sucks but the point is they corrected the problem quickly and now you're on your way!!

[EddNog]

Getting mine done today; pick it up in a couple of hours.

-Ed

[philipa_240sx]

My CVT programming update went seamlessly. They even did the door handle and steering gear recall at the same time.

Once again, the dealer makes all the difference. Some are better than others!

[mydoghoser]

I got the upgrade about a month ago during my normal service. There is a decrease in the "grinding" noise and rarely does it "clunk" when backing up. I back into the garage and it always seemed to have that nasty clunk - I've only heard it a couple times since the upgrade. I guess they also did something with the steering box - tighten, secure, whatever. For me, the minor annoyances with this vehicle are far out-paced by the benefits.

[mkodra]

I have my ROgue at the dealer as i type this, getting the cvt replaced under warranty.

[johnnyG]

As I mentioned in the introductions, I just got my 2010 Rogue on Sunday and there haven't been any issues, but the dealer called to say when we bring it in tomorrow to get the front windows tinted they're going to do the CVT update as well. Based on all the comments here I'm not worried and actually looking forward to see if I notice any differences. Will repost with impressions after I've had it back for a few days.

[marrigo]

Had my update 2 months ago. The rattle returned in 2 days, worse than ever. Went back to dealer today, they said, that's just the way the CVT works. Too bad. Very annoying, love the car, but don't want to live with the noise. Any ideas and advice? Does the Infiniti EX35 have the same deal? 2009 AWD rogue. The noise first started after about 8 months. Cold start and lasts about 5 minutes and can faintly hear it all the time at higher speeds.

Marrigo