Ilya wrote: ↑Sat Jan 13, 2018 3:32 pm
Unfortunately this is the case with most dealerships regardless of brand.
they talked my mom into signing something which added an additional like $750 to the price.
We could/should probably start a new thread just on dealership experiences, as well as continuing on with the dreaded CVT crap thread.
Anyway, I agree, dealerships are not really your friend. They are there to make money. Period.
Some dealerships are just better at hiding that fact.
Having gone through the shopping/buying process recently, I can attest to that.
I recently bought a fully loaded Mazda 6 GT, and in the process, visited more than a few dealerships.
I'm also a little older than most, so I have many years of experience with various makes and dealers.
As an example, my undying hate for everything Honda and Acura is based 90% on dealer experience.
Every visit to one of their dealerships has been horrid, and I have taken a personal oath never to have one of their products in my driveway...ever.
In my latest travels, I stopped by a new Toyota dealership in my neighbourhood, to check out the 2018 Camry and Avalon.
I walked in the door and around the showroom, and was promptly completely ignored.
Not even the receptionist could be bothered lifting her eyes off of her phone.
I checked out the showroom cars, sat in a few, and not a single employee acknowledged my presence.
I gave them plenty of time to approach me, and....nothing. It wasn't busy either. I was the only guy wandering around.
I finally just walked out. No Camry for me thankyou.
As for my Mazda experience, I dealt with two dealers, playing one off against the other. One dealership wasn't pleased, but the other one was great.
They had no problem with what I was doing, and actually encouraged me to shop around.
All they asked was for me to give them a chance to respond, which I did.
I was in no hurry, so I took about two months to finally pull the trigger. The dealer was patient and very cooperative, with no pressure.
Even the chat with the manager to sign the paperwork was pressure free.
I was firm with my stance that they shouldn't bother trying to sell me any add-ons, extended warranties, etc., etc., and they didn't.
I also snagged some free stuff that the other dealer wasn't willing to do.
All this to say, that there are bad dealers and good dealers.
Not everyone has the fortitude to stand up to the bad guys, and those people are the ones that get taken advantage of.