2013 Nissan Sentra jerking on interstate hills

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johnblaze
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Car: 2013 Nissan Sentra

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Hey guys


2013 Sentra has a jerking feeling going up interstate hills, has done this since 20k, has 45k now

feels as if it trying to shift?

tack/rmp flutters until reach top of hill and then ok

whats going on with my nissan?
[youtube]https://youtu.be/quFuIfxb_Wg[/youtube]
https://youtu.be/quFuIfxb_Wg


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Ace2cool
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Wife's did this exact thing. It was still under warranty, so we took it back to the dealer. There was something in the valve body wrong, but Nissan decided it was more cost-efficient to just replace the whole trans. Haven't had an issue since. I never really was told what the actual part that had failed/was failing was. Was just happy it was fixed.

johnblaze
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Thanks for reply, and dealer did the same, they would not tear into cvt, so they replaced the cvt, the replacement works spot on, perfect

the old cvt would feel loose, you had to gas the engine and a second later the cvt would take hold, the new one is pulling right away....much more fun to drive

johnblaze
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I spoke with nissan servive advisor about concerns of the cvt replacement only lasting 40k miles like the orginal did,

he assures me I will never have another issue and they have never had a reman cvt come back for replacement..ever!

he also says to replace the cvt oil every 30k miles and all things will be fine, also noting the oil has a additive to condition the belt and that was the cause of so many issues

I also asked if the cvt software was different than what was in the car when new back in 2013... Yes he said, the software has been updated sice the and is most current

johnblaze
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Update

after a few days of driving with the installed reman cvt, the exact same rpm wobble/jerking has returned

the overall performance of the reman cvt is awesome...but the issue still exists

sent another video to the nissan advisor... NO CEL... I think they are at a loss on what to do at this point

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AZhitman
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Sounds like that car needs to get parked in front of the service advisor's desk until it's satisfactorily replaced.

johnblaze
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apt for next tuesday... but I feel they do not know what to do

johnblaze
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auxiliary gearbox learning procedure was needed, so they say....(I'm wondering why was this not done when transmission was replaced a few weeks ago)


VOLUNTARY SERVICE CAMPAIGN 2013-2014 SENTRA, 2012-2014 VERSA SEDAN, AND 2014 VERSA NOTE; CVT REPROGRAMMING


CAMPAIGN ID #: PM562
APPLIED VEHICLES: 2013 – 2014 Sentra (B17) 2012 – 2014 Versa Sedan (N17) 2014 Versa NOTE (E12)
Check Service COMM to confirm campaign eligibility.

johnblaze
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update

dealer calls, my car is ready, software has been updated and its ready to go

I am excited that they finnally fix the slipping transmission problem

I pick up my car... and sure enough, it shifts much better, pulls nice like it should, set the cruise and relax for the one and a half hour drive home... working flawlessly I make it about 60 miles...and start up a interstate hill...and the jerking/slipping starts again....I turn off cruise control as i am pressing on the throttle and it stops slipping! WTF?

needless to say... this is getting old

I call the service advisor.. hey, the transmission is still slipping...and the advisor starts going off... saying I must be doing something or the way i'm driving, he needs a tech guy to ride with me to see what the problem is... I reply , what the hell could I be doing? I have the car going down the interstate, with the cruise on, going the speed limit, so what possiably could I be doing to make the transmission slip... so lets not be going this route and fix the problem

so they dont know what to do, he says they have done everything they can... I said the problem has not been fixed..so now what?

so this is going no where.. they said to bring it back

I feel that nissan can spend thousands of dollars to have the service guys try to fix it.. i'll just keep taking it back over and over....untill the warranty runs out

johnblaze
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I opened a case with Nissan customer relations, supposable to assign a specialist to interact and advise service dept on how to repair, or what ever this involves...

johnblaze
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I did a few videos... these are after transmission was replace, I took car back to dealer, let them know it was still slipping, they did a software update to transmission and cleared learning/old data... whatever...

On my way home, it started slipping still.. I called dealer... he was going off on me about I must be doing something to make it slip, or just the natural way the car is.. anyway, I set him straight.. what the heck could I be doing to make the trans slip.... hung up and called nissan customer support... have not heard back from anyone

Sent videos and emails... no reply

So I guess I'm stuck with a slipping transmission under warranty... what good is a warranty if they cant fix it?

anyone else been here in this situation? what did you do?




https://drive.google.com/file/d/1BBc5NE ... sp=sharing


https://drive.google.com/file/d/1PQnQOT ... sp=sharing


https://drive.google.com/file/d/1w0d7SJ ... sp=sharing

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AZhitman
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You should be recording all phone calls, and keeping all correspondence.

Unfortunately, CVT transmissions suck, overall... but it shouldn't feel like it's slipping.

Nissan's social media presence and responsiveness is historically laughable. Who's the dealership?

I'm going to link this thread in a couple places to see if we can rattle someone's cage.

johnblaze
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the dealer has treated me ok, they have tryed and done just what I thought..other than being fustrated on what to do

they did the money making cvt replacement...under warranty...saying they have NEVER had a reman cvt come back
so, I guess I'm the first...lol, I also had asked for all software be checked for updates, dealer updated once it came back with issue instead of doing it the first time when I asked

today
update

returned car to nissan service

nissan reginal rep called, basically said she was the rep for the area and will be working with service to get the car fixed

service advisor asked a few question about how long the car has been doing the slipping, and said he was awaiting to hear back from nissan engineers on how to correct problem...

advisor also spoke of this was the first gen of the xtronic cvt, it is in the 2013-14 Sentra's
and that they had simular issue in the Altima and they redesigned the cvt valve body to correct the issue in that car, but no redesign was made for the 13-14 sentra with jerking problems, and 15-18 got gen 2 xtronic cvt with updated cvt valve body... awaiting word on what they are going to do...but sounds like nissan is going to say, the cvt is working as designed, not that its working correctly...but will see in a few days!

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Ace2cool
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Don't listen when they say never had one come back. Snake oil. I listened and we just ditched our sentra because the 2nd trans failed 27k miles after replacement. Started doing the exact same thing. Your videos are a direct replica of what ours was doing. The kicker? Warranty work was only good for an additional 12k miles. FYI, it gets worse. It'll start doing it on flat ground at speed and much more violently. To the point that it actually "clunks" when achieving lockup.

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Ace2cool
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johnblaze
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Ace

did you ever figure out the problem? or just traded it in?

I have noticed rpm bounce/slip on flat ground, not pulling hard at all...at 70mph 2k rpms...so they (nissan) has the car all week so far.... they were to use the scanner to collect the data while it slips/jerks

I feel they already know what the end result is...no fix... but I'm fine riding around in the loaner car..a 17 rogue...very nice...cvt works great in them, ive had 3 different rogue loaners so far, and each pull differently...as far as the cvt..but work well

I will keep video recording and keep taking sentra back over and over..and over...at some point nissan will realize they have more warrany dollars invested than the car is worth.... i figure around 4 k in cvt so far...loaner cars 3-500 bucks, reprogramming the next trip 1k... so we are in for around 5k so far...and trade in is $7500...

I cant afford to trade it...so i figure its going to be a long battle ...over the next 12k miles or yr

I'll keep posting updates

johnblaze
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my call informing me nothing they can do

https://drive.google.com/open?id=1qzMgR ... k3YSNB3jmd

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Ace2cool
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That's such horse sh*t man. Over the top. "yep, we know it's doing it but Nissan isn't going to do anything about it." You need to escalate it above the dealership level. You were also way nicer than I would have been. I'm sure you've been dealing with this guy for a while but there were two or three times in that recording where I would have laid down an ultimatum. Fix my car or give me someone who I can talk to above you. I'm done talking about this to you if you're going to pass me the same old snake oil BS runaround. You admitted that the car is acting oddly. It doesn't matter if you have a 13 sentra sitting around to test it against. It doesn't matter. And the audacity to basically tell you to wait until it's more broken is ridiculous. That's not an option. Fix my car or let me talk to someone who can make that happen. Period.

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Ace2cool
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Oh, and to answer your question, no we didn't fix it this second time. It was the transmission the first time, and it's going to be the transmission this time as well. We offloaded it. I'm not gonna ride that storm out and have an unsellable car when the transmission finally takes a crap and doesn't work anymore and we're stuck buying another trans that only lasts 27k. They know it's an issue. They're just not wanting to admit it. There's a certain point at which anecdotes become pattern and become reproducible data. That dude doesn't know his a$$ from a hole in the ground. He's just parroting the same talking points he's learned over his tenure there. "oh its very sophisticated" and all that. Yes, sophisticated enough to log metric data of what the shifting solenoids are doing at any given moment. They see a fluctuation, but I'd bet Nissan is saying it's "within allowable standards". Disgusting how they're treating customers nowadays.

johnblaze
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Yes, I know, I have listen to the recording and yes, This service advisor has been in this position many times, I am not getting upset with him, I know he dont know what to do.... and I am in contact with Nissan directly...

I plan on seeing what else can be done, Like I told him, have no problem keep taking it back, but going to toss it on up the latter... I just want the car fixed... not that big a deal... so i can drive the car a few hundred k

So, I will be after Nissan directly

The worse thing they can do, is do nothing.. it's what I'm expecting

In the end, I cant make them do anything...

johnblaze
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update

Service drove the car around 300 miles, one trip, noticed that the rpms would bounce and car would jerk... but did not think it was very bad, also no data of why exactly it was doing this....so in conversation recording above, the acknowledged there is a problem, but cant tell what it is

nissan called and expressed they will do nothing today, stating dealership could not reproduce problem....and they are done doing anything....have a great day

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Ace2cool
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I'm so mad for you and I don't have any stake in this. Just ridiculous.

amc49
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Anybody given any thought that the car just might be missing at the load of hills from extra load? Entirely possible and the couple days of good running after trans change may be when weather conditions were right to not miss.

Just a thought, I've seen that fool people into thinking transmission was bad before, and once an owner points a dealer at trans they will drop looking for other causes as the pointing of owner commonly shortcircuits the overall diagnostic process.

johnblaze
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if the car was missfire, it would trip the cel... and this is definatly a cvt issue, I orginally thought it was a siolnoid in the valve body causing the cvt to ajust to lower rpm, but when I took car to nissan, the very quickly replaced the cvt, now they made money from warranty, the new cvt is doing the same thing... and now service says its normal

I documented everything, videos, phone recording, the works... a classic example of they dont know how, or actually no fix, so they say its working as designed (flawed)

so nothing I can do but drive it and replace when time comes.. warranty will run out in 12k miles

amc49
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Misfires often do not trip cels until they get to a certain percentage, before that they can be logged as 'pending' meaning the ECM has not decided yet whether they are an issue or not and again no MIL light. Or it may not log them down at all. Misfires definitely affect many tachs as well. The reporting of them depends on how far the ECM response to them is damped in the software, just like many other engine operating parameters. For instance, no computer on the planet will log single misfires as they are spurious and disappear so fast that if logged every single car sold would be in the shop for them and why they are damped out to a point, not doing so would have every car maker swamped with fake warranty work on every car they sold.

You could well be right but I play the overall odds and many think jerking is trans and very often true, but just as many ignition miss to make you think that in error too. BTDT, the Focus cars I drive are well known for doing exactly that, it's almost always ignition on those, you describe the symptoms perfectly. I've certainly fixed it enough times.

Yours and do what you will. You've already seen how Nissan deals with that, they simply change all transmissions at least once to get the warranty money and not even knowing if something is wrong with them sometimes. The Ford Company does exactly the same thing with their highly vaunted DCT transmissions. Some people I know are on the 5th one..............and STILL having problems.
Last edited by amc49 on Fri Jan 19, 2018 7:07 pm, edited 1 time in total.

amc49
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'...and this is definatly a cvt issue...'

'...and once an owner points a dealer at trans they will drop looking for other causes as the pointing of owner commonly shortcircuits the overall diagnostic process.'

See what I mean? Sometimes one must be careful with that. Even more so if the problem has not been fixed.

Luck and I hope you find the problem.

johnblaze
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Thx for everyones input, so far the cvt has been working great since I picked it up from service

Will see what happens over time

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Ace2cool
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Crossing my fingers for you man.

johnblaze
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thanks... the cvt has done a few wobbles on the rpm.. but nothing like it was

the overall performance is alot better than orginal cvt, it seems much more aggressive and responsive ...ex; today getting on interstate...two trucks were passing each other as i was entering, I gassed it and the revs went up to 5k rpms and the way i went!, cvt grabbed ahold and increased speed fast, shifted as the rpms maxed at 6k and no issues getting the car upto speed...like it should

but time will tell, I cant afford to trade it.....I still owe 9k.....so I will find out in the long run ...

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Ace2cool
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We only had enough equity in ours because we've been making double payments. We barely, BARELY broke even.


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