M Recall for 100K M's !!!

[nemeios]

i called the dealer about 2-3 weeks ago and the service rep told me my VIN is not in the affected database. Now whether the rep did actually looked or just BSing, i'm not sure. but i finally received the notice last week. the fact of the matter is you gotta make sure Infiniti knows you have the car. i'm assuming they're checking the dmv for all registered M35x VIN and then slowly send out notice.

The service rep checked my vin# and said he checked the back end system which takes a while due to different menus which would have flagged it there was a recal or maintenance required. He also said most service rep are lazy and don't check the back back end menus. He assured me that my car was not affected but I ended getting letter. I will be calling again Monday and see if my vin# shows up in their system as an affect car. I guess that you can't trust the service rep and just wait for the letter.

Since I bought my M35 less than a month ago, I decided to call Infiniti directly. The representative told me that they haven't yet seen a single person who called that wasn't affected by the recall. And my dealer also mentioned that all Ms between 2006-2010 are impacted by this recall and are covered.

[Minus (-)]

I just made my appt. today....they didn't even ask about a vin number, lady just expressed how sorry she was that I had to wait Til Friday to come in. Update on friday

[nemo1]

just had the recall work completed. My 08 m35x contains no mods. I do not feel any real difference between the driving experience pre/post recall work. That said, I did not experience any acceleration sluggishness prior to the recall.

However, my memory seats no longer work. The "set" button no longer lights and accepts a setting. The seat and steering wheel returns to the last placement when you start the car. however, not to any predetermined setting. Anybody have any thoughts?

thanks

[Minus (-)]

just had the recall work completed. My 08 m35x contains no mods. I do not feel any real difference between the driving experience pre/post recall work. That said, I did not experience any acceleration sluggishness prior to the recall.

However, my memory seats no longer work. The "set" button no longer lights and accepts a setting. The seat and steering wheel returns to the last placement when you start the car. however, not to any predetermined setting. Anybody have any thoughts?

thanks

I have the same car as you and if anything was not the same as when i dropped it off, it would be going right back to let them figure it out.

[Logan00]

I had to reset my memory positions for the seat, mirrors and steering wheel after the recall was done on my car. No issues as far as it being set after I re-programmed it.

[tomnan24]

I had the recall work done yesterday. I see no difference in the driving experience. However, I had no problems before.

The invoice states the following: Recall performed Y50 ACCEL PEDAL ITB13-048-R1306 LEVER COMPLETE ACC-18002-EH50A There was no mention of resetting the ECU although I was assured it would be done as a matter of course.

I had no problems with presets after the work was done.

[njjuliano]

Q on the ECU, since mine did not state it either, and I didnt have to reset my seats, or stations.

Heard that later Ms might not need an ECU reset/update, therefore not done.
Heard that ECU reset doesnt always wipe out all items.
Heard that even ECU done, service might not have logged properly.
Heard that ECU might not have been done, whether needed or not. An oversight by service dept.

One thing for sure, a way to figure out if vehicle is at latest ECU firmware/program would be a good thing to know.

[kmiles]

I had my recall work done on Monday. On my receipt it says: "Replaced pedal and reprogrammed per S.B." I would consider that to be an ECU reprogram, but don't know if it includes an update. I did find my acceleration to be smoother than it was before - slight improvement. It didn't seem to have any effect on MPG. I honestly didn't have any complaints about the acceleration or performance prior to the recall - I've always loved how smoothly this car accelerates and was glad to see the recall fix didn't make things worse. I also needed a new battery and didn't lose any presets or settings between the recall and the battery replacement. They did a great job.

My loaner was a fully loaded Q50x - great car with a very nice screen/user interface. It was interesting to play with the various performance modes. The purple color theme on the gauges, etc. was interesting . . . I found myself still preferring my M as it feels just as fast and more refined.

[M35x06]

I had my appointment yesterday, took all day! I was given a G37x as a loaner. pretty nice car but way too small for me. I have to say after getting my M back I was very happy with the way it drove, the throttle was much smoother, I didn't really check to see if the reprogram did anything for my mileage.

[ctsedan]

Guys just a heads up, for those of you that have UPREV tune on your car you might want to reconsider doing this recall. I think part of it is a RESET procedure of the ECU, canceling UPREV maps and bringing car back to stock ECU parameters.
I had my recall done and noticed that I cannot switch between maps. I had 5 total maps and after the recall work I no longer can switch maps.
Im having my car retuned or at leasted checked by my tuner to see if I can recover the maps, UPREV tune tomorrow.

[Island_Slave]

UPDATE: Took my car in for the recall on Monday 12/30. The service manager forwarded all my information to Infiniti and I also received a VM from Infinti today to confirm that they are in fact going to refund me the entire cost for the first failure. So that is good news. I pick my car back up today.

On a side note they loaned me a 2014 Q50S AWD Hybrid to drive until I get mine back (due to New Years Closure). Not too bad really. Technology out the wazzu on this thing, and great brakes. I thought my car had a lot of tech. I was wrong. Alas It is just too small a car for my needs. The trunk is perhaps a third the size of mine. The Electric steering is not my cup of tea either. Other than that its a nice ride and the interior is a nice upgrade from the G37.

Hope everyone recall goes smoothly!

[jayfox911]

Just had mine done at Kearny Mesa Infiniti in San Diego.

had it done during an oil change and took about 2 hours.

[seymore4]

Guys just a heads up, for those of you that have UPREV tune on your car you might want to reconsider doing this recall. I think part of it is a RESET procedure of the ECU, canceling UPREV maps and bringing car back to stock ECU parameters.
I had my recall done and noticed that I cannot switch between maps. I had 5 total maps and after the recall work I no longer can switch maps.
Im having my car retuned or at leasted checked by my tuner to see if I can recover the maps, UPREV tune tomorrow.

If you didn't reflash back to stock before you went in and now you can't switch between the maps they reflashed your ECU with a updated firmware and you lost the tune/ Osiris license. Your tuner should have a copy of the tune but the licnese ($300) is gone...

[jwheaton]

I need to call my dealership to get this done. Slightly off topic, but do you guys have to push for a loaner? Any tips on that? Last time I went in for service they treated me not very well I assume since I didn't buy the car from them and when I asked for a loaner they said no and drove me home only. How long does this fix take? that service was done in one day.

[moedawg140]

I need to call my dealership to get this done. Slightly off topic, but do you guys have to push for a loaner? Any tips on that? Last time I went in for service they treated me not very well I assume since I didn't buy the car from them and when I asked for a loaner they said no and drove me home only. How long does this fix take? that service was done in one day.

Hi, jwheaton. The M recall service should take 1-2 hours. Since this is a recall for your vehicle, they (the dealership) should most definitely provide you with a loaner car, no questions asked. My dealership in So Cal always gives me a loaner car, even if it is for a oil change, and if you know your service representative well enough, you can have him/her call you when they have a certain loaner you may want to drive (I.E. 2014 Q50/2013 M37 w/ nav, etc.) My dealership also told me that technically they are to loan cars out that are on warranty only, but again, they should still provide you a loaner car. If they don't want to give you a loaner car, I suggest going to another dealership that will if you live close enough. In the least, I would have had them pick me up as well if they dropped me off like they did you.

Regarding the recall, my service went well (got it done 2 months ago). I was given a 2014 Q50 Base (non video-game-esque-steering version). Pretty much a mini M37/M56. I despised the "Intel" infotainment software, boot up taking longer than a PC desktop from the year 2000 (around a minute), touchscreen not responsive 75% of the time, and the software actually freezing while driving. Abysmal to say the least. At least the iPod/iPhone integration was seamless when it was working. The Dice Audiovox Mediabridge is great for the older M's, and sounds great - I bet the other integration options (that connect directly to the SAT/radio connections) sound great as well.

[LouCast]

Will be going in on Thursday for the recall work to be preformed.

[Larz]

I need to call my dealership to get this done. Slightly off topic, but do you guys have to push for a loaner? Any tips on that? Last time I went in for service they treated me not very well I assume since I didn't buy the car from them and when I asked for a loaner they said no and drove me home only. How long does this fix take? that service was done in one day.

Hi, jwheaton. The M recall service should take 1-2 hours. Since this is a recall for your vehicle, they (the dealership) should most definitely provide you with a loaner car, no questions asked. My dealership in So Cal always gives me a loaner car, even if it is for a oil change, and if you know your service representative well enough, you can have him/her call you when they have a certain loaner you may want to drive (I.E. 2014 Q50/2013 M37 w/ nav, etc.) My dealership also told me that technically they are to loan cars out that are on warranty only, but again, they should still provide you a loaner car. If they don't want to give you a loaner car, I suggest going to another dealership that will if you live close enough. In the least, I would have had them pick me up as well if they dropped me off like they did you.

Regarding the recall, my service went well (got it done 2 months ago). I was given a 2014 Q50 Base (non video-game-esque-steering version). Pretty much a mini M37/M56. I despised the "Intel" infotainment software, boot up taking longer than a PC desktop from the year 2000 (around a minute), touchscreen not responsive 75% of the time, and the software actually freezing while driving. Abysmal to say the least. At least the iPod/iPhone integration was seamless when it was working. The Dice Audiovox Mediabridge is great for the older M's, and sounds great - I bet the other integration options (that connect directly to the SAT/radio connections) sound great as well.

Just a side note. Ive had G37's and one Q50 as loaners whilst getting oil changes, rotations, etc. The G37 has a nice tight solid feel as you drive, but the gear box cannot choose smoothly between the 7 gears. I tried some spirited driving and confused the be-jesus out of it, waiting for it to work out which gear was needed. The ride was more harsh than sporty, but that may be from the noisy Yokohama EnVigor tires, which are not rated high for .. well ... for anything. The interior is also far below what I expect from a $40k car, but still far better and more tasteful than the typical low-quality plastic found inside american cars. Most impressive about it ... at night the headlamos seem to throw light much farther forward than my M. Maybe they gave it 55w ballasts to compensate for NOT having AFS?
Also drove one Q50 in a colour I like to call: "arrest-me-red". It looked much better in person than in the adverts. The touch screen system is simply rubbish. It's more compicated than it needs to be and as mentioned, it takes forever to boot up - it also can't keep up with inputs. How on earth could that be considered acceptable for production? The drive was sporty, tight, and solid but not as refined as I expected. Why do so many car makers think a sports saloon must have a harsh ride? It is entirely possible (with effort) to create a tight, responsive drive without transmitting jolts to your wedding vegetables and spine over even small potholes and bumps. I still fancy my M over both of these models.

[antzrus]

Got my recall done today. Infiniti of Kirkland was excellent as usual. I got a G37S to drive around. Too tight (for an old man), plastic inside and just no class and all kinds of unearthly beeps!!!

The newly refitted '06 M doesn't seem any different-still pure pleasure. :-))

[Wangtang408]

Got my recall done today. Infiniti of Kirkland was excellent as usual. I got a G37S to drive around. Too tight (for an old man), plastic inside and just no class and all kinds of unearthly beeps!!!

The newly refitted '06 M doesn't seem any different-still pure pleasure. :-))

Hey Antz, I was just up your area last week, had to travel up to my company HQ in Bellevue/Kirkland. It was freezing!!
I was surprised by the number of Ms I seen there.
Way more than my area that's for sure!

[Larz]

I had the recall performed on Wednesday last. No noticeable difference in performance, but there wasn't anything lacking before the recall. If they reset the ECU, it wasn't noted on my receipt. Also, I have an after-market sport pedal mod and it didn't cause any trouble for the procedure if anyone was wondering.

[EniGmA1987]

I had the recall performed on Wednesday last. No noticeable difference in performance, but there wasn't anything lacking before the recall. If they reset the ECU, it wasn't noted on my receipt. Also, I have an after-market sport pedal mod and it didn't cause any trouble for the procedure if anyone was wondering.

Ya they supposedly don't even touch the pedal itself, it is a sensor that the pedal connects through. The ECU seems to be always reprogrammed, whether it is reported on the invoice or not. Probably because the ECU has to be set for the new sensor model since the old firmware wouldn't have the proper calibration. My invoice doesn't say it was reprogrammed either, however I had a mod in between the pedal and the sensor and the service rep asked me if they could remove it because the tech's were afraid it would cause issues with the reprogramming. Additionally, my ECU ROM version went from EH110 to EH12D after the recall was done.

[antzrus]

Got my recall done today. Infiniti of Kirkland was excellent as usual. I got a G37S to drive around. Too tight (for an old man), plastic inside and just no class and all kinds of unearthly beeps!!!

The newly refitted '06 M doesn't seem any different-still pure pleasure. :-))

Hey Antz, I was just up your area last week, had to travel up to my company HQ in Bellevue/Kirkland. It was freezing!!
I was surprised by the number of Ms I seen there.
Way more than my area that's for sure!

Well, yeah it's cold-and snowy here in the Pacific NorthWest. That's where the Conti DWS really shines!!

Seattle is yuppie uptown-lots of Infinitis, Lexus and BMW's. Wenatchee (150 mi from Seattle over x2 mtn passes) where I live is more of a blue collar, apple orchard kind of city of 60k. There are maybe a half dozen Infinitis I've seen over the years here.

[TXT]

I had the recall performed on Wednesday last. No noticeable difference in performance, but there wasn't anything lacking before the recall. If they reset the ECU, it wasn't noted on my receipt. Also, I have an after-market sport pedal mod and it didn't cause any trouble for the procedure if anyone was wondering.

Ya they supposedly don't even touch the pedal itself, it is a sensor that the pedal connects through. The ECU seems to be always reprogrammed, whether it is reported or not. Probably because the ECO has to be set for the new sensor model since the old firmware wouldn't have the proper calibration. My invoice doesn't say it was reprogrammed either, however I had a mod in between the pedal and the sensor and the service rep asked me if they could remove it because the tech's were afraid it would cause issues with the reprogramming. Additionally, my ECU ROM version went from EH110 to EH12D after the recall was done.

I'm going to figure out how to check the ROM version. Obviously through the nav but I just never came across it.

[EniGmA1987]

I dont think you can check the ROM version without a Cipher cable from UpRev.

[Wangtang408]

Well, yeah it's cold-and snowy here in the Pacific NorthWest. That's where the Conti DWS really shines!!

Seattle is yuppie uptown-lots of Infinitis, Lexus and BMW's. Wenatchee (150 mi from Seattle over x2 mtn passes) where I live is more of a blue collar, apple orchard kind of city of 60k. There are maybe a half dozen Infinitis I've seen over the years here.

[/quote]

Yeo Seattle all Microsoft folks, that's why I was up there. Crazy super bowl week parade as well.

[antzrus]

How about them Hawks!!!

[Wangtang408]

How about them Hawks!!!

The 12th was going crazy!!! I'm from San Jose but not a whiner fan.
I'm a Raider fan so we'll be playing y'all next season. Looks like it's going to be LOB shut out

[ColoJoe]

Hi everyone, had my recall done a week ago, the car feels the same as before except that the gas pedal seems stiffer and needs a little more force to depress. Has anyone else noticed this, or is it just my imagination?

[rstylez]

I received the same letter had the dealer "replace" the part. I am still having the issue after they replaced it twice now. They said they have done all they can and dont know where to go from here.
At what point can they have this fall under the lemon law.
I am think maybe i need to go to a different dealership.