Jay: with the device installed, go into the control panel->System->Device manager. Find the two instances of the adaptor: under the PORTS, and USB devices. Right click and Uninstall. Uninstall both and remove the board promptly. It's important to keep the board removed untill the time comes, below.
Reboot.
Here is a link to the manufacture's drivers. There is a new version out, which may or may not fix some problems.
http://www.silabs.com/tgwWebAp...p.htm
You need the VCP 'Driver Kit'. Download the appropriate set for you OS and run the program. This will extract the files to C:\SiLabs\MCU, and then run an installer. This installer will install drivers to C:\Program Files\Silabs\MCU\CP210x\ by default.
Durring the new driver installation, it will scan your system and then tell you that it needs to remove the other drivers (DLabs drivers). Go ahead and tell it to remove them.
Reboot when it prompts you to.
After your PC has rebooted, shut down, plug in the CONSULT cable, and start back up. The cable should be recognized automatically, but will show up differently in the control panel->system->Device Manager now. If windows bishez about certified or signed drivers, just click ignore, or continue, whatever it may be. In case it prompts you for a file, point to either of the above new directories. It should work the same(hopefully better!) from there out.
Jamie