2014 CVT problem

[lopki12]

I hope I am doing this the right way. We purchased our 2014 Rogue S on January 4th, then on Sunday afternoon the 12th we are driving home and the RPM's get stuck at 6500 and we cannot go any faster than 60 MPH. We turn on the road that we live off and the car cannot get any gas my husband pushes the gas pedal and nothing. Finally it goes but it is still stuck at 6500. The whole time it was stuck it was making an awful racket and then when we turned on our road the racket got lower but then we heard this whining sound. We got home my husband popped the hood and said tap the gas and he saw a small puff of smoke from behind the battery. I listened to some older Rogues on youtube and they sound like mine did Sunday. I am just curious because my salesman keeps telling me this is the second generation CVT, and I cannot find very much on it. I have tried to educate myself about CVT's how they work but I just can't find much out about the second generation. If anyone has any ideas I would love to hear them. I am scared of the car now, and I'm also very concerned that if this happened at 500 miles what is 5000 miles going to bring. This was a big purchase for us and I expect it to last a very long time, just like our other Nissan's which are a 2006 Altima and a 1997 Hardbody Pickup (the latter needs a clutch and timing chain).

[Rogue One]

It sounds like the CVT overheated and went into safe mode (a.k.a. limp mode). This is a safety feature, and it's something the salespeople usually have a tendency to forget to mention.

What concerns me is the smoke you witnessed, and what may have perciptated these events.

[followingnfront]

I hate to say this, but to all of the people who said the new CVT wouldnt have any issues: "I told you so".


To the OP... Look up the 2013 Nissan Altima (2.5) CVT issues on Google. Its the same trans as your 2014 Rogue. There are documented issues on the Altima forums.

[Leonard1818]

hmmmm... sorry to hear. I wonder if anyone else has experienced this. Was this one of the "fit and finish" issues that delayed the production/allocation of the Rogue?

[DTASFAB]

This actually took longer than I expected it to.

[darylzero]

lopki get it to the dealer asap and be sure to let us know what they say.

[ImStricken06]

This actually took longer than I expected it to.

+1 lol


OP: your transmission is fried. that puff of smoke behind the battery came from your transmission.
i have a feeling you will be getting a new transmission.

[ricbrk]

I feel your pain lopki 12. Our 2013 Rogue is getting a new CVT also at 5500 miles. We live in the mountains and when the car was new it climbed hills quietly and effortlessly. We noticed shortly after the first oil change by the dealer the mpg dropped by 3-4 mpg. It revved real high climbing any grade, the engine noise drowning out the radio. Our dealer said everything normal, but on a weekend trip to Niagara Falls Canada listening it roar every time we passed a car or accelerating we stopped at a Nissan dealer on the QEW. They test drove it and said the engine was revving unusually high on load. That could be the cause of the reduced mpg. They couldn't do anything with it until the following Monday which couldn't help us as we were going home Sunday. As long as a warning light wasn't coming on they said it was safe to finish our trip. It got worse as days went on. There is a steep hill going up to our dealer, and myself and the service manager stopped at the bottom and he floored it. The tach went not quite to red line, the motors roaring, and we're barely moving. About a half hour later, he comes into the waiting area with keys to a loaner. They are changing the transmission. They took something off the bottom and was looking into it. Whatever they saw must have been bad. The loaner Rogue was like ours used to be. That was on the 9th of Jan. Were supposed to get the car back this week. One thing is Nissan says they use new units, not remanufactured. Like you, we expected a decent return on our investment as far as longevity. This is our first Nissan. If things continue with this car as in the first 6 months ownership, we're getting rid of it.

[1019throw]

2 things:

I think it's rude for you guys to say, "I told you so" to someone who could have possibly blown their cvt.

Let's not make sweeping generalizations. As mentioned, people are happy to complain about their vehicle when something happens to it. This far, this is the first issue that we have heard.

[ImStricken06]

I think it's rude for you guys to say, "I told you so" to someone who could have possibly blown their cvt.

if you read the post correctly, you'd see that the person who said "i told you so" wasn't directing that towards the person with the damage. it was towards the people who claimed the gen2 CVT wouldn't have the same problems the gen1 has.

[lopki12]

Thanks for all the input. I am waiting to hear from the service manager sometime today. I have called Nissan and I am now sending a complaint to the NHTSA. This car is dangerous, the stalling is very concerning to me because this is the vehicle I would drive when I have my children me (which is everyday). I truly hope Nissan will rid itself of a dangerous transmission. I will definitely let y'all know what the service manager tells me.

[ImStricken06]

the stalling is very concerning to me because this is the vehicle I would drive when I have my children me (which is everyday). I truly hope Nissan will rid itself of a dangerous transmission.

i can not begin to explain to you, how many times i have heard this exact quote from so many people on here. i wish you luck & safety.

[1019throw]

I think it's rude for you guys to say, "I told you so" to someone who could have possibly blown their cvt.

if you read the post correctly, you'd see that the person who said "i told you so" wasn't directing that towards the person with the damage. it was towards the people who claimed the gen2 CVT wouldn't have the same problems the gen1 has.

Touche!

I'm also bias because I just purchased a 14 Rogue last night. I owned an 08 sentra and had absolutely no problems with it for 4 years. I guess we will see.

[ImStricken06]

nothing to be "biased" about. we all own a rogue, with a troublesome transmission. what the exterior shell looks like is irrelevant and doesn't set us apart.

[Rogue One]

Just a little heads up for those that don't know about Nissan and CVT's. The CVT's used in Nissan's vehicles are made by Jatco. Nissan owns 75-80% of Jatco (the remainder owned by Mitsubishi). With the exception of it's sport vehicles, the Leaf, and a few others, Nissan uses CVT's in nearly every vehicle they make. Nissan is fully committed to this technology, and other car companies are joining the bandwagon (just about all hybrids use CVT transmissions).

BTW, last month I met a woman that owns an '08 Rogue. She bought it new, and has put 100k miles on it, with no problems.

[lopki12]

Well, we heard from the dealership today and they say they could not find the problem they took the car on the interstate and added about 25 miles to it. No fluids are leaking, but it did bring back two codes but they are for the air conditioning. He is going to call a Nissan tech in the morning and consult with them. So as of now it sounds like they are going to give me back my very dangerous car with a fixed air conditioning system. Now I'm not sure what to do.....

[NissanSupport]

Good afternoon, lopki12. Could you please reply back to us via Private Message at https://www.facebook.com/messages/nissanrogue and include your VIN, full name and best contact number? You may also Direct Message us on Twitter @NissanSupport. Just reference your forum handle and we will recognize you.

We’d like to learn more details about your experience.

Thank you!
Charles
@NissanSupport
http://www.nissanusa.com/

[Rogue One]

Good afternoon, lopki12. Could you please reply back to us via Private Message at https://www.facebook.com/messages/nissanrogue and include your VIN, full name and best contact number? You may also Direct Message us on Twitter @NissanSupport. Just reference your forum handle and we will recognize you.

We’d like to learn more details about your experience.

Thank you!
Charles
@NissanSupport
http://www.nissanusa.com/

Welcome aboard!

[hawki]

I am glad to see NissanSupport cares enough to read/follow this great forums.
And I hope lopki12's CVT issue is diagnosed and a proper fix is found for her Rogue and also the fix is applied to later Rogue 2014 builds.

lopki12 / NissanSupport - please keep us posted on this CVT issue/fix.

I am/was ready to pre-order a 2014 Rogue SL with premium (Red & beige) end of January for possible March deliver (after worse of Canadian winter).
And after a last look/rule out any other competitor's "new" CUV/SUV at the next week's Montreal Auto show (e.g. the new 2014 Highlander, but might be bit too big for us).

But after this lopki12's 1st CVT problem report on 2014 Rogue - we will be on hold.
(Also as other forum members suggested, I have read the Altima 2013's many CVT issue that Rogue 2014 is also using).

We have already test-drove (CR-V, Rav-4), and looked (CX-5, Forester) - many CUVs. Even larger (Pathfinder, Pilot) and expensive (MDX, RDX, RX 350, Q5, GLK 250/350).

And then came to conclusion that 2014 Rogue SL with Premium is/has the best value, comfort, tech & safety features, and right-size - for our need (family with 2 kids).

But the most important for us is "Reliability" (we wish to keep the car for 5-10 years).

I want Guarantee (not just limited 5yr/60k warranty) that the Transmission (cvt or auto, don't care) will last at least 10 years or 200k (to me, expected normal new car life expectancy - - without major engine or transmission problem).

Sometimes I wish 2014 Rogue came with an (at least) 6 speed auto with shifter - then it would be the perfect vehicle. I don't mind if it lowers the mpg by 5-10%.
I even went to Infiniti side of the showroom to see anything similar to Rogue 2014.
Closest is QX50 (7-speed automatic transmission, with manual shifter) - but the cargo space is too small for us.

[Rogue One]

Well, we heard from the dealership today and they say they could not find the problem they took the car on the interstate and added about 25 miles to it. No fluids are leaking, but it did bring back two codes but they are for the air conditioning. He is going to call a Nissan tech in the morning and consult with them. So as of now it sounds like they are going to give me back my very dangerous car with a fixed air conditioning system. Now I'm not sure what to do.....

Take it back, park it in the service drive, and don't leave until they give you a loaner and a promise to make it right. Simple.

[lopki12]

So we heard from the dealer's service department today. They have ordered a brand new transmission for my car. The codes that came back were for air conditioning and transmission. I guess they weren't sure until they talked to Nissan Tech this morning. The gentleman told me that they discussed everything wrong with the car and finally the tech told them to take the transmission pan off, when they did there were metal shavings in it. He says something happened with the steel belt on the pulley. The transmission should be here between Friday and Tuesday. I have a loaner car and he will call when it is ready. Also a Nissan North America representative got in touch with us and will be working with us to resolve any further issues. I appreciate Nissan Support also for following this forum and taking the time to contact me. This issue was brought to Nissan's attention on Monday morning so I already had some help. Today when I called Nissan they escalated my issue to the regional office and a rep called this afternoon. Thank you all for the advice and guidance. I will keep you up to date if anything changes. Thanks again!

[ImStricken06]

If Nissan really stood by these CVT transmissions, they would extend their "Nissan Assist" warranty to ALL years. (i am referencing the 10year / 120,000 mile warranty allotted to 2003-2010 model year Nissan vehicles equipped with the CVT.)

5yr/60k warranty on CVT's right now, is nothing short of a suicide mission. The word has gone around. Other dealers are telling people to stay away. Nissan if you want the people to trust you = trust in yourself first. prove that the CVT is worth buying!!

[ricbrk]

Glad to hear they are taking care of you Lopki. We're picking up our Rogue tomorrow afternoon, hoping it's like it was when it was new. The Service Dept. Manager seems to spend time and explain things to you. He wants to go on a test drive with me to make sure all is OK. I was surprised how fast they were able to replace it, but I guess if you have the equipment it's not such a big job.

[hawki]

If Nissan really stood by these CVT transmissions, they would extend their "Nissan Assist" warranty to ALL years. (i am referencing the 10year / 120,000 mile warranty allotted to 2003-2010 model year Nissan vehicles equipped with the CVT.)

5yr/60k warranty on CVT's right now, is nothing short of a suicide mission. The word has gone around. Other dealers are telling people to stay away. Nissan if you want the people to trust you = trust in yourself first. prove that the CVT is worth buying!!

Totally agree.
60k is reached by many owners in 3 years easily, then what - risk to spend another $3-5k?
If the 2nd gen CVT is really that better (from Altima 2013's CVT issues - it seems not) - Nissan should offer same extended 10 years /120k mile warranty - for all their CVT's.

[1019throw]

Totally agree.
60k is reached by many owners in 3 years easily, then what - risk to spend another $3-5k?
If the 2nd gen CVT is really that better (from Altima 2013's CVT issues - it seems not) - Nissan should offer same extended 10 years /120k mile warranty - for all their CVT's.

Well maybe they are waiting to see if the CVT issue is widespread on the "2nd gen CVT". How long after the first release of the CVT did they extend the warranty?

[ImStricken06]

Totally agree.
60k is reached by many owners in 3 years easily, then what - risk to spend another $3-5k?
If the 2nd gen CVT is really that better (from Altima 2013's CVT issues - it seems not) - Nissan should offer same extended 10 years /120k mile warranty - for all their CVT's.

Well maybe they are waiting to see if the CVT issue is widespread on the "2nd gen CVT". How long after the first release of the CVT did they extend the warranty?

them testing the waters, is causing them to lose customers. no one wants to be a guinea pig at the tune of $30,000. PAY US $30,000 AND THEN THEY CAN TEST ALL THEY WANT. (on a serious note: if nissan wanted to test their gen2 trannies, they could easily open an internal program for their top 10 performing USA dealers to sell 1 rogue at 50% off to any employee willing to be the guinea pig. this way they could get real world tests from every type of climate, location, use, etc.)

Nissan is VERY well aware of online car forums. 1 bad transmission on a new car, can scare away hundreds of potential buyers due to forum based complainants and threads. them waiting for "feedback" is a great idea in theory, but a horrible business decision. nissan either needs to wake up, or be ready to start liquidating assets to pay their bills.

[JLD94]

Glad to hear they took care of the issue for you. The CVT issue was one of my worries for my first ever Nissan.... no issues so far.

[Leonard1818]

I'm glad to see Nissan Support on the forums and working with the customer. I must say however that I'm still a bit put off by the report of a 500-mile-old transmission needing replaced. What if it were my wife and kid? What if they were in a construction zone where they can't pull over (which is like every highway around me)? I know I could sit and "What if..." all day... but these are the kinds of things that are very importnat to people like my wife and I when considering our impending purchase.

Honestly, and I'm only saying this because I know that Nissan is listening -- this report, the leaky tailgate, the misaligned headlights, sparse availability of the premium package and no current incentives are really pushing us toward a Rav4.

[lopki12]

Just wanted to give everyone an update. Nissan North America called and said my transmission would be here on Monday. He also told me that once they knew the car was repairable and back in my possession we could about options. I just want to know that if I have this issue again it will be handled. This car was a huge purchase for my family. Nissan has been very good at understanding my concerns and I hope they can help ease my worries about the car.

[RAP14]

We plan on purchasing a 2014 CUV in the next 1-5 months. We have driven the crv, rav4, escape, and forester. Prior to seeing the 2014 rogue we planned on purchasing the forester... After seeing the new rogue we love the looks and options (the local nissan has a SV in their showroom) it has to offer. We presently have a 2005 accord and 2002 Sienna "both purchased new", our Toyota went 9 years without requiring any non maintenance repairs, strictly tires/brakes etc... Same with our accord, 2 months ago I needed to have a sensor done (not sure which one) but service light came on; other than that car ran perfect, this was a $45 repair... We've become accustomed to this kind of reliability! The comments I've read on this site (about 2014 rogue) relative to build quality and transmission issues give me serious doubts about considering this vehicle. I will continue to monitor for any pertinent updates, positive or negative. On a positive note; I've spoken with half a dozen friends/co-workers that own the Nissan Altima, ranging from 2007 to 2013, they all love it and have had no issues. Is there any definitive information that Nissan USA has addressed the hatch leak and any cvt issues within the build process? Thanks