Dealership: Plaza Nissan (Hamilton, ONT)
Date of Purchase: 2008
Did you feel pressured: Yes. I was young (21) and stupid and should have walked away.
Do you feel you received a good deal: No, he took advantage of my age and ripped me
Would you go back: Absolutely not
Overall Score (0-10): negative 10. 0 would not do how I feel justice.
Comments: Salesman asked me for a $1000 deposit on my visa, so he could "locate the car I wanted"... meaning the options package and colour. I give it to him, check my online banking, see that it has gone through, then a week later I go in and nothing... and I do mean nothing (other than $1000 being charged to my visa) had been done yet. That ticked me off a bit, but I still went through with it. I questioned about it and the salesman made me feel like an a**, saying things like "Well its just standard practice but if you don't like it you can leave." Looking back I have been too nice about what is probably an alignment issue, and now that the alignment warranty is over all of the sudden the issue they had always said didn't exist (funny, another mechanic told me it definitely did have something wrong) is an issue that needs taking care of and... oops looks like your past warranty. They did however offer me a deal on the repair if I bought a set of tires from them
. Also, 4 days since the service and I still have not received a call from their customer service people asking me if I was satisfied with the last service... interesting. Also, the service people speak to me as if I am an idiot, and seemed annoyed that I would ask to go along for the test drive.