Top Hat Mounts Notice

[Exar-Kun]

Ladies and Gents (mostly Gents),

I think it's high time I cleared up some things about the Top Hat RB mount kits.

There seems to be a lot of slamming the kits. Most of this is apparently stemming from a few (former, Mike pulled them) distributors of Top Hat mount kits selling cheaply made copies of the Top Hat kits as true Top Hat kits.

Obviously, those receiving the copies got screwed. If you did receive a copy kit, and not an origional, I am truely sorry for this. Mike at Top Hat can not control the fact some people got greedy and thought they could make a few extra bucks by cheaply copying his kits and selling them like they were Top Hat kits.

Each Top Hat performance mount has a very large "C" cut in the upper mount, it stands for "Core" performance products, which is what Mike manufactures the mounts under. If your mounts do not have this on them, you got cheap copies. IF you recieved cheap copies and thought they were TOp Hat mounts, please contact the seller you got them from and yell at them.

If you have any problems with a true TOP HAT MOUNT, Mike is absolutely deticated to providing good quality products and you cna contact him using the phone number off the website and he WILL take care of it.

I have been directly to Mike, and he is pulling all distibutors/dealers because of this issue. IF you are not buying Top Hat maounts FROM Top Hat, you are getting copies. Hopefully this resolves any further issues.

-Chet

[mmatl16]

Im just curious.....has anyone actually bought mounts from tophat and is currently using them?

[JonPowell]

One of my customers got a set for his RB25 that were labeled RB20 mounts..

They were a little rough on install but once I figured out the trick it was cake.

They work great, position the motor nice and I have no complaints about them.

[yellow_jacket]

Is there any way we can sticky this for at lease a few weeks. Top Hat has always provided a great product at very, very reasonable prices and people should know that.

[mmatl16]

I agree. lets sticky it for a little while. It is not Top Hats fault that people were trying to copy there work.

[Nameless EJ6]

wow.. just wow.

So who the hell made the shady set of Top Hat mounts? That's the person that should be paying out of his *** for this messup.

Those welds do look similar to chicken ****. Totally laughable.

What a horrible way to ruin a business's rep.

[PalmerWMD]

Stickied

[mmatl16]

wow.. just wow.

So who the hell made the shady set of Top Hat mounts? That's the person that should be paying out of his *** for this messup.

Those welds do look similar to chicken ****. Totally laughable.

What a horrible way to ruin a business's rep.

From what I read in the thread with the pictures of the copied mounts (horrible copy if you ask me) It was E&E motorsports

[Nameless EJ6]

Yes, that's what I gathered.

My emphasis is pointed to the person who made them. That was the absolute most hideous job of welding I've ever seen.

I really hope the person welding that junk felt like an idiot doing it.

[Slo_240sx]

Its was me who they were sold to and I still haven't recieved my NEW* good mounts. Erics explanation:

"We were gonna dump my fab shop and go to a newer one but they dumped us first and sent out bad mounts to you just to get back at us. I saw the mounts and was wonderin what they sent you because that is not what I expected. Give me about 2 weeks and you'll have good mounts not what my ex fab shop made. I am terribly sorry for this."

Heres what I think:It took me 2 months to get my mounts. After I opened the box I shat my pants. Called him up no response. I posted pictures - Gota response. Its been now a month since I last talked to him about the good mounts he was gonna send, still waiting and he promised 2 weeks. Gonna call him tomarrow and see about my new mounts.

I think he he sent me junkers just to buy himself time to get the CORRECT mounts I WAS suppose to get. Its now close to 3 months since I got the crap mounts. He says he'll take care of you, I haven't been taken care of. He sounds like a resonable man, but what bussiness owner doesn't? What really is pissin me off is that my friend also got a set. WE BOTH GOT S#!T MOUNTS. Not to make a threat, but Brad is one pissed off Marine and Eric will get the point. Don't piss people off, shady business makes you go under, and just hope you don't piss off the wrong people. I wish I would have spend 350 for good mounts than 325 for this hassle. Its been about 5 months since this all started and haven't had a good mount kit yet. I like the way E&E promised me good news but hasn't backed ONE not ONE word of it.

[driftjunke]

I guess since you want to do this online we can, first Alex your time is very scewed, 5 month, ha, maybe 5 and a half weeks. Order was made March 21, credit card did not go through, 22nd I ran it again for you, went through. I told you 2 weeks on Top Hat Mounts, or you can get ours, close to TopHat kits but things have been changed to meet our needs. We do about 8 RB swaps a month, alot have our car have Top Hats kits, and alot our k its, both kits are great kits, I highly reccomend Mikes kits just as much as we do ours, thats why I gave you 2 choices, ours or his, you said doesn't matter to you. So I sent you ours. 2 weeks later I get calls from you and your father, so I call my shop to see where they are, and send one of my guys to them, apparently something happened, they got pissed off at my employee and sent you what you received on April 11th, after the other shop owner and I had some words. I am sorry you got hit with what you did because they were mad at us. You and I get in contact and I work it out with you, we had a new shop lined up to make our mounts and so I was going to send you 2 new sets out. They pushed my order back, so they should be ready Monday and going out. I have tried contacting you to inform you what is going on but your number isn't working, I am not going to post what I have, but call me tommorrow if you want. Count the months, you posted pics after you received them on April 11th today is the 29th alittle over 2 weeks not 3 months get your time straight, its been 5-6 weeks total, I am sorry about the **** set you received, I am sorry about your friend and his swap. Top Hats mounts are great kits, we use them whenever ours aren't ready, no problems from them, or ours. Order mounts from anyone guys, every kits does what it needs, but looks different, its better then the stock crossmember swap. If you want Alex call me, all calls go to my cell after hours so I will ansewr at midnight, lunchtime, whenever, If I don't leave a message. See when you run a shop the phone can't be answered all of the time, leave a message, thats what its there for, not just so you can hear my voice, but to leave me a message to call you back, I don't ever think you have left me a message nor your dad. Call me whenever, 678-770-4516.

Exar-Kun has seen our swaps in person, I know he has ties with another shop, but he has seen 2 of our rb20 swaps this weekend, he knows how they look and sit, our mounts.

Eric

[driftjunke]

I was mainly replying back to Alex, Slo_240sx. My whole thing in this is, You're putting a motor where it doesn't belong so nothing is going to be how Nissan made it to be, because it wasn't supposed to be. Every mount kit is different, McKinney's, Top Hats, Ours, or anyone elses, every companies set of mounts positions the motor differently. So buy as you feel, Every kit does the same thing sits the RB motor where it wasn't originally meant to be, so choose by whatever name you feel, they all are good.

Eric

[driftjunke]

Also Exar-Kun, Chet, you said "(Ever wonder why I don't talk to E from E and E? or some other local GA 240 guys/shops....yeah..there's a reason.)" I know why, and thats because you don't. How many times have you been to our shop, never, how often have you seen cars we have done, probably pretty often, since we do a ton of swaps and work on the 240's in Georgia, and now out of state, don't talk **** about what you don't know. I know I am not cool with the 240's over Atlanta crew because I gave rides to people in a loud 300hp KA-T 240 last meet, at Buford Dam. I don't care, people who know us know the truth, they don't assume like you do, you know what assuming does Chet, it makes an A S S out of U and ME.

You want to talk to me call me, you know my number, 678-770-4516, if you forgot.

Wanna see some of our work, check them out http://www.e-emotorsports.com/shopcars.php and http://www.e-emotorsports.com/gallery.php I will update this week, and adding 6 more swapped cars. My work speaks for itself, I am sorry we had a bad set of mounts snet to a customer, it has been taken care of, Top Hat is an awesome company to deal with, Mike is a great guy and never shaft anybody, Alex was given a option between 2 different types of mounts, he said he didn't care, so it was my decision he was never told he was getting Top Hat mounts, those are not my mounts or Top Hats.

Eric

[rb240sx]

Ok, I know Mike and Eric personally very well, I worked for Mike for a long time and have been friends with him and Eric for a long time. I helped Mike design the first set of THP "Core" mounts and acctually have one of the first sets on my car. Mike and Eric both are 2 really great guys and every time I have ever needed any part or help they have always been there for me. Me and Mike both went through a rough time of being PO'ed at each other but we pulled through it and got over it. If either of these 2 shops ever needed anything, I would give it to them no questions asked. Mike makes great parts and has very good prices, I built most of my car while working at THP. Eric is a very reasonable guy as well and does a phenominal job on his motor swaps, he would also go out on a limb to help somebody. So before anything bad erupts between these 2 I had to put my 2 cents in.

[burnin240sx]

top hat mounts are good i installed them with a rb25 in a s13 no clearance prob.Plus they have the trans mount that works on rb20 and 25. They are what's going in my swap.

[Exar-Kun]

Eric,

Take care of your customers, and deal with this. Call me what you want, but I'm not a fan of the way you've handled this. I shouldn't have ever had to adress this situation in this manner, much esls at all. It should have NEVER come up. It's just bad business man.

Prove me wrong, and be the better man. Once I get some posts here about you resolving this issue promptly and to the customers satisfaction (and Mike's!), I'll more than happy post about how you took care of things in the appropriate manner, nad that all parties involved are satisfied.

Until then, you need to adress this situation with your customer, yourself/shop and Mike. I didn't want to get invovled tob egin with, but now I am....

I have seen your work, and well...to be honest, it hasn't impressed me. I admit to not knowing a lot about RB swaps, but clean work I do know about, and I just wasn't imprssed man, not at the Buford Dam meet, or at the 240's overlook meet.

It is unfortunate it had to come to this, but here we are. THis should have never happened. Take care of your end and please make sure it doesn't happen again. Miscommunication, mis-shipment, whatever the problem is, resolve the problem its started now and find out what caused it and make sure it doens't happen again. THat's how you grow a good business.

-Chet

[Slo_240sx]

I have no problem of leaving good words here after Eric has corrected the problem. Give him a chance to correct the problem and a chance to redeem himself. He does sound like a reasonable man.-Alex

[mmatl16]

I think that the way E&E is handling the situation is very poor and bad for business.

You should prob take care of your customers in a professional manner and not on a internet forum. That is pretty shady.

When you solve the situation post again and it might help you out. until then you will most likely just be treated with a mild neglect until we see that you took care of the " mount situation " with your customer.

[Exar-Kun]

I have no problem of leaving good words here after Eric has corrected the problem. Give him a chance to correct the problem and a chance to redeem himself. He does sound like a reasonable man.-Alex

He is. I just want this situation handled. I want you, and anyone else with this problem to ba satisfied in the overall outcome of it. Hopefully Eric will live up to the credit given to him by most people up until now and redeem it. Good luck man.

[Scott Buwalda]

I am using Top Hat mounts in my S14 RB26DETT. They work perfectly. The fit and finish is flawless. The welding is awesome (and I weld myself---the welding is killer). It's all top-shelf stuff. For whatever reason, Top Hat is getting a bad rep for no reason at all...the stuff is an incredibly good product made by a group of honest guys.

Scott

[Valley]

i hope they get it fixed and quikely. i just bought my mounts/driveshaft from mckinney. i've never heard a bad thing about them.

it's sad when a destributor of parts has to take to the forums, it shows how disafisfied a customer is.

[mugengsr]

where do i get the top hat mounts and for how much ??? anyone got any pics ?

[irocsx2002]

http://www.tophatperformance.com and sometimes on Ebay.

They have a special "C" cut in them

[Slo_240sx]

*Update*

Talked to Eric at E&E 2 weeks ago said he was shipping the CORRECT Mounts out. After he supposidly left his fab shop they won't give him the program and demensions for the new mounts so they have to be "redesigned". Haven't talked to him since, No mounts. Before that week I talked to him, Brad called him and Eric said he was shipping them out the very next day. Still no mounts. Brad tries to reach him thursday, Friday, Saturday, Sunday and leaves 3 messages. No answer. Calls today, no answer. Hes leaves a pretty mean message and wow Eric calls back within an hour. He was fast and apologized for the wait. Wanna know what his excuse was? SORRY I WAS IN JAPAN. Thats weird.... hes posting on other forums while in Japan setting up BBQ's for the weekends down at his shop.

Brad said Eric was going to send mounts out tomarrow with a tracking number. Yeah Okay I'll believe it when they get here. We've been blown off for months. Lets just say this: Its not my problem that a fab shop screwed you and screwed me in the deal. I have nothing to do with your fab shop let alone what youre doing in court with them. Once the problem was made it SHOULD HAVE BEEN FIXED in a TIMELY FASHION. How do you do 6-8 RB swaps a month and have absolutely no mounts. Let alone have the nerve to tell Brad youre in JAPAN. Its amazing you know what calls to take and ignore. And even if you were in Japan are you the only person around the shop? I've been told the mounts will be out tomarrow the mounts will be out tomarrow the mounts will be out tomarrow. Youre complaining about not talking to you in person, you don't answer youre phone for Brad, myself or even my dad. I have no mounts STILL and youre wondering why I'm bad mouthing you online? I told you I would if it wasn't fixed, and it hasn't been fixed so I'm bad mouthing you. I'm fed up with this chit. A promise to brad was made yesterday, " I'll send them out tommarrow with a tracking number". If that promise isn't fulfilled you don't want to know whats going to happen. Lets just say my dad knows an has an attorney and knows an attorney general. This person informed us about INTERSTATE FRAUD. So unless you want to hear about either one of them or even better yet the better business bureau I suggest you make things right. Last chance no joke. I'm not dealing with someone from Canada or Europe. Youre in the US and believe me I'll take the necessary action itm takes for me to get what I am owed. All brad and I want is mounts, I don't car if you have to call Mike sims at TopHat to get mounts. I'll give you one week. If not I pray to God himself you'll never manage to sell another mount kit to a dead mouse.

Heres a reminder:

[Spazz]

This is just bad business, how can any shop, large or small, ship out product that looks like its been welded by some highschool freshman. Alex keep on him, dont even give him a week. If he cant even provide the crucial customer service for his product, and inconvenience you, he doesnt deserve one hour.

As for top hat, you just lost a customer. Mckinney's mounts are definetly worth the extra$$$

[irocsx2002]

This is just bad business, how can any shop, large or small, ship out product that looks like its been welded by some highschool freshman. Alex keep on him, dont even give him a week. If he cant even provide the crucial customer service for his product, and inconvenience you, he doesnt deserve one hour.

As for top hat, you just lost a customer. Mckinney's mounts are definetly worth the extra$$$

Spazz, this thread was started because people like you didnt read the thread. Re-read this thread and you will come to realize that it has nothing to do with TOP HAT Mounts. This is regarding Eric @ E&E Motorsports and his set of mounts that got "mistaken" for TOP HATs.

[Spazz]

No offense but i have. the fact its gotten to this point is enough proof for me.

[Exar-Kun]

Spazz, If you want to get good fitment mounts call Top Hat directly, or Mkinney Motorsports. Both mount kits fit like a glove. I feel sorry if the situation has swayed your decision, but I don't blame you for playing it safe either. This situation has caused a lot of unrest and drama that I am definately not a fan of.

Eric said he has sent the propper mounts to those affected, and I'm waiting on proof of delivery from him and the end customer before I take any further action.

-Chet

[Valley]

re-using the stock rubber bushing? that's ****ing dumb.

welds look ok on those, they looks like **** on slo's.

[Eikon]

My strut tower brace doesn't fit. It doens't fit because it hits the recirculation valve thing on the side of the intake pipe.

Can you install the intake pipe and then put the brace on, then take a pic for me?

Thanks