I have a new Titan LE CrewCab with all the goodies. It has 2000 miles on it now and it has been towed Twice. Both times for no apparent reason ALL the warning lights, headlights etc come on along with the service engine light. It gives around 12 or so codes I have been told.This is the third time this has happened Any one now what could cause this.It runs great except when this happens.
Help Please John
Titan Main Module Failure ? ???
I am assuming the dealer hasent been able to find the problem? I would say a connection is being lost power or ground. where in the world is Cotuit? conneticut maybe??? anyhow when it goes in this time ask if there are any CAN(controller area network) codes stored?If a CAN line goes down it will through it into CAN fail safe the headlights comming on are a tall tail sign of CAN failure. I have not seen any problems like this show up at our dealer yet.
The can system is a high speed network that allows the control units to communicate with one another. thing is it is only 2 wires that communicate with extreamly rapid voltage pulses if one of the units dies or one of the lines has a problem it goes into that fail safe condition.
The can system is a high speed network that allows the control units to communicate with one another. thing is it is only 2 wires that communicate with extreamly rapid voltage pulses if one of the units dies or one of the lines has a problem it goes into that fail safe condition.
Titan (2004 LE Crew Cab) follow up
Thanks for the replys.It looks like t he problem was found, I hope, and it seems that it it was as sugested here.
the grounds for the computer system are under or behind the windshield washer assambly.When it was filled 700 miles ago, some of the washer fluid, that has alchol in it some how caused the problem with the ground along with Paint from the factury. All the grounds have been cleaned and all connections to the computer checked.
Will wait to see if this clears up the problemThanks for the help.
John
the grounds for the computer system are under or behind the windshield washer assambly.When it was filled 700 miles ago, some of the washer fluid, that has alchol in it some how caused the problem with the ground along with Paint from the factury. All the grounds have been cleaned and all connections to the computer checked.
Will wait to see if this clears up the problemThanks for the help.
John
Titan 2004 LE Crewcap
Sorry I spoke to soon.Today the VDC light came on again. Brought it back to my dealer and it has a number of codes again, Even though ed cleaned all the grounds etc. Now the thinking is replace the body module. And if that doesn't work they will replace some type of break computer module.What do you all think????As the dealer about a swap at this point for the same turck but he said there is none availble.Cotuit is on Cape Cod Massachusetts.
John
John
its possible you have an ABS module failure I delt with a very similar situation recently on a murano the VDC light comes on as well as the slip light and engine light. on occasion out of the blue it would die while driving and every time she brought it in it wouldnt act up we got to the point one of our advisors took it home at night for a week or so ,since he lived the furthest from the dealer. it would never act up for us but one morning when starting it there was a slight glitch and that glitch carried on for awhile we were able to do several pin outs and suprise siprise they revealed nothing. but every time she brought it in there were codes all over the place in almost every module. it was ultimatly determined with the help of tech line that the problem was the abs module. we also had a crank sensor fail during our testing which didnt help at all. but it we did finally get it fixed right be fore nissan trucked it back to the feild office. they ended up doing a buy back process while we were working on it. but we did finish the repair and the car was fine after that. inquire if they contacted tech line yet.
UPdate on My Titan
I have Pass on by E-Mail and fax erery sugestion that has been posted Thanks for the help
Feb. 14th My wife and I drove my Titan to Newton Mass. 93 miles from home. We shopped for home made Italian sausages and bread. 20 min later we left but My Titan wouldn't Start. All the warning lights came on and the truck cranks but won't start.. Turn the truck off wait two min or so and the truck starts. Call Showcase Nissan to let them know what happened. Stop at my daughters on the way home in Swansea to give her some Italian bread and sausages and the VDC light came on. Stop the truck and turn it off restarted no problem and drove to Nissan to give Toni and Ed some Italian sausages. When we went to leave My Titan wouldn't start again Ed tried as well hooked up to computer etc. All the warning lights came on again. Etc. as before. This has become constant now, and no longer any time with out this happening. It has happened every time I have shut off the titan today.At a lost as to what to do now.
Feb. 14th My wife and I drove my Titan to Newton Mass. 93 miles from home. We shopped for home made Italian sausages and bread. 20 min later we left but My Titan wouldn't Start. All the warning lights came on and the truck cranks but won't start.. Turn the truck off wait two min or so and the truck starts. Call Showcase Nissan to let them know what happened. Stop at my daughters on the way home in Swansea to give her some Italian bread and sausages and the VDC light came on. Stop the truck and turn it off restarted no problem and drove to Nissan to give Toni and Ed some Italian sausages. When we went to leave My Titan wouldn't start again Ed tried as well hooked up to computer etc. All the warning lights came on again. Etc. as before. This has become constant now, and no longer any time with out this happening. It has happened every time I have shut off the titan today.At a lost as to what to do now.
if it has become so constant they should be able to locate the problem. as long as its in the no start state and they dont cycle the key from on to off when it acts up they can moniter some of the sensors the ones to watch are engine rpm, and both cam sensors. these both need to send signals to the ecm for it to fire the plugs. the rpm should be over 200 rpms imediately when cranking the engine. the cams should also be responding with a degree signal. if either of these are not registering on consult you have found the problem. Something I remember with an armada we had the NATS system was having a problem where it would temporarily loose a key signal. Have them make sure there are no NATS codes stored(this will require them to switch the red program card out for the purple one. this card is specifically for the NATS and no other system. (Part of nissans security for anti theft) That particular card is not sold to anyone but nissan dealers. all the rest of the program cards can be sold to any one.
I admire your patience because you have endured more than I would. Why not have the dealer provide you with a loaner vehicle until they have fixed your problem or found you something else? Seems that they should test it for a few days after "fixing" before giving it back to you. Have you contacted Nissan yet? All those problems must leave a sour taste in your mouth.
follow up to Titan Problem
Thanks for the sugestions I really love driving the Titan when it runs. I have had trucks for the Past 20 years and this is the finist riding, running and equiped truck I have ever driven.( when it runs)The Dealer has given me three rentals to this point. NIssan has not call me back yet!!!!!! They said they would still waiting.My Tec has some one that is going to send them some new software for the code gizmo. Nisssan tec line thinks there is a problem with there. Any way the dealer has been really good about it. If it doesn't get fixed this week, I will have to do something for it ties up my tools and as spring arrives I need it to tow.
Good luck with it john and keep us updated on their findings. I am particularly intrested in this as what ever they find the problem to be could be of assitance to one of my customers that may experiance that same problem here. the intermitten problems are typically the hardest to find and repair and generally will require more then 1 visit to verify and resolve.
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Touchdown038
- Posts: 1928
- Joined: Tue Dec 31, 2002 1:55 pm
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Update On my titan.Feb 17th. Showcase Nissan has had my truck for two days now. A Tech from somplace on the east coast came in on monday and with Ed my tech at Nissanshowcase. they have taken apart this titan. So far they get lots of codes but cant figure out what is happing. At one point they thought maybe the wiring harness. quess it don't Pan out. This is what i know for sure.1. They have fixed and checked all the 10 computer grounds and have redone some of them.2. They have replace the body module and re key my keys.3. Now they are checking everything they can reach.
Will let you know if they find anything.I will Post my log next.
Will let you know if they find anything.I will Post my log next.
Jennifer RichardsNissan customer service.
Titan Log on Repair and electrical Problem??? . Purchased 12/27/2003Vin 1N6AAO7B34N505951
1. January 21st1. all the warning lights came on starting with VDC. After having oil and grease along with a repair of the amplifier on the radio which was making noise. Towed to the dealer because truck won't start.. Repair of lose wire to body module. Reset the computer codes. Mileage 1400 on Titan
2. Left the dealer dove approximately 5 miles same thing all the warning lights start coming on.. Headlights come on and off, interesting that the emergency flashes don't work. When this happens, Dealer comes after the Titan and I get a rental car. Next day they believe the problem was the codes all had to be reset individually. Picked up my Titan. 1405 miles on my Titan
3. Sunday Feb. 8th Drove to my daughters in Swansea, Ma.. All the warning lights came on, need to have Titan Towed back to the dealer. This Time it set off all the codes the truck has. Repaired the grounds to the computer system.. Pickup my Titan Feb. 10th.
4. Wed Feb. 11 Just the VDC light came on. Drove the Titan to my dealer, and again the same codes. Fix will be replace the body module computer?? Have to wait till one arrives.
Feb. 12 truck not ready. Ed will be taking my titan home to see that it is fixed
This makes a total of (6) six workdays so far with out my titan just 60 days of ownership.
Feb. 13th just got my Titan today. Its 3:11 PM hope it is fixed. I have owned my Titan or 43 days now.
Feb. 14th My wife and I drove my Titan to Newton Mass. 93 miles from home. We shopped for home made Italian sausages and bread. 20 min later we left but My Titan wouldn't Start. All the warning lights came on and the truck cranks but won't start.. Turn the truck off wait two min or so and the truck starts. Call Showcase Nissan to let them know what happened. Stop at my daughter on the way home in Swansea to give her some Italian bread and sausages and the VDC light came on. Stop the truck and turn it off restarted no problem and drove to Nissan to give Toni and Ed some Italian sausages. When we went to leave Showcase Nissan My Titan wouldn't start again. Ed tried as well hooked up to computer etc. All the warning lights came on again. Etc. as before. This has become constant now, and no longer any time with out this happening. It has happened every time I have shut off the titan today. Nissan had me take it home and wait for a Nissan Tech that is coming on the 16th,
At a lost as to what to do now.
It Feb. 16th, Showcase Nissan call and wanted my truck brought up to them. There is a Nissan Tech coming down to see if he can figure out what is going on. I met Mat, and it is my understanding , the time is 4:00 PM that Ed & Mat have been working on my truck all day. Wonder when I will get it back?? Called and left a message for Toni. A replacement Crew cab Le exactly like mine right down to the colors is in Brocton Mass. Earlier this week he said there where none to be had. Wonder if he will try and swap My titan out and send mine back to Nissan??Nissan just called and said they don't know what is wrong with my Titan its all apart and I will not be getting it back until tomorrow late afternoon. Nissan Tech wanted to talk to someone else about what he cant find.
This makes 5 times they have tried to find out what is going on with my Titan, I have been with out the Truck for 9 working day and counting.. I have had two rentals and one loner from the dealer so far.
Feb. 17th Talked to Jennifer Richard's. Haven't heard about my truck from showcase Nissan. Guess I wont be getting it back to soon. They have had it for two days and counting this time.
This makes 10 working days with out my tools. It going to snow here tomorrow and I wont have a four wheel drive for the first time in 22 years I hope the Jennifer can help me with a replacement titan at this point.,
Thia is my log to this point.
Titan Log on Repair and electrical Problem??? . Purchased 12/27/2003Vin 1N6AAO7B34N505951
1. January 21st1. all the warning lights came on starting with VDC. After having oil and grease along with a repair of the amplifier on the radio which was making noise. Towed to the dealer because truck won't start.. Repair of lose wire to body module. Reset the computer codes. Mileage 1400 on Titan
2. Left the dealer dove approximately 5 miles same thing all the warning lights start coming on.. Headlights come on and off, interesting that the emergency flashes don't work. When this happens, Dealer comes after the Titan and I get a rental car. Next day they believe the problem was the codes all had to be reset individually. Picked up my Titan. 1405 miles on my Titan
3. Sunday Feb. 8th Drove to my daughters in Swansea, Ma.. All the warning lights came on, need to have Titan Towed back to the dealer. This Time it set off all the codes the truck has. Repaired the grounds to the computer system.. Pickup my Titan Feb. 10th.
4. Wed Feb. 11 Just the VDC light came on. Drove the Titan to my dealer, and again the same codes. Fix will be replace the body module computer?? Have to wait till one arrives.
Feb. 12 truck not ready. Ed will be taking my titan home to see that it is fixed
This makes a total of (6) six workdays so far with out my titan just 60 days of ownership.
Feb. 13th just got my Titan today. Its 3:11 PM hope it is fixed. I have owned my Titan or 43 days now.
Feb. 14th My wife and I drove my Titan to Newton Mass. 93 miles from home. We shopped for home made Italian sausages and bread. 20 min later we left but My Titan wouldn't Start. All the warning lights came on and the truck cranks but won't start.. Turn the truck off wait two min or so and the truck starts. Call Showcase Nissan to let them know what happened. Stop at my daughter on the way home in Swansea to give her some Italian bread and sausages and the VDC light came on. Stop the truck and turn it off restarted no problem and drove to Nissan to give Toni and Ed some Italian sausages. When we went to leave Showcase Nissan My Titan wouldn't start again. Ed tried as well hooked up to computer etc. All the warning lights came on again. Etc. as before. This has become constant now, and no longer any time with out this happening. It has happened every time I have shut off the titan today. Nissan had me take it home and wait for a Nissan Tech that is coming on the 16th,
At a lost as to what to do now.
It Feb. 16th, Showcase Nissan call and wanted my truck brought up to them. There is a Nissan Tech coming down to see if he can figure out what is going on. I met Mat, and it is my understanding , the time is 4:00 PM that Ed & Mat have been working on my truck all day. Wonder when I will get it back?? Called and left a message for Toni. A replacement Crew cab Le exactly like mine right down to the colors is in Brocton Mass. Earlier this week he said there where none to be had. Wonder if he will try and swap My titan out and send mine back to Nissan??Nissan just called and said they don't know what is wrong with my Titan its all apart and I will not be getting it back until tomorrow late afternoon. Nissan Tech wanted to talk to someone else about what he cant find.
This makes 5 times they have tried to find out what is going on with my Titan, I have been with out the Truck for 9 working day and counting.. I have had two rentals and one loner from the dealer so far.
Feb. 17th Talked to Jennifer Richard's. Haven't heard about my truck from showcase Nissan. Guess I wont be getting it back to soon. They have had it for two days and counting this time.
This makes 10 working days with out my tools. It going to snow here tomorrow and I wont have a four wheel drive for the first time in 22 years I hope the Jennifer can help me with a replacement titan at this point.,
Thia is my log to this point.
keep on jennifer at consumer affairs. Also inquire what paper work would be needed for them to get you in the other truck..If you keep on jennifer you will be able to get them to swap it out. especially if you drop the lemon law bomb on her. I hate to do this since I am a nissan tech but some of this stuff with nissan is even starting to get under my skin they need better R&D on these vehicles before they release them.. we have had 2 buy backs at our dealer due to similar problems in the last month and a half. I know keeping on nissan consumer affairs and getting the right paperwork in order expidited the process after a long drawn out battle for one customer. The primary reason was lack of proper paper work put together that caused the delay.
Up dateNissan corporate Called. (Jennifer) and said that a decison has been reached and they are going to replace my truck.Now the dealer seems lost as to what he is suposed to so now?they called (Jen) but couldn't get through. She will be a way for the next four days.The dealer ship is working on puting my truck back togeter today.It has been at the dealer since. Sat 14th and today is the 19th.Let you know what happens next.
they just need to reassemble the truck and park it till nissan sends out a flat bed to pick it up. they wont take it unless its reassembled. Corperate will contact you and tell you where to pick up your new truck. It will most likely be at that dealer or they will deliver it to your house. depends on your location I believe.
Updated Log on my TitanMy Titan is back together, and in the ten days that I have been driving it, it has not started Three times. VDC light came on just once.It Seems that now, it only happens on start up. almost like the theft system is causing the proplem. It has not happen while driving the truck. After replacing the body module, they re keyed my truck and they had a terrible time doing it. it took a number of attemps and about 2 hous to do.I wonder if the initial problem was corrected with the new module and and a new problem has been greated because there is a new module with the anti thefts system/Soo far Im not impressed with Nissan Corp. They tell me They can't find a matching truck, and the lines of comunication are just terrible. They seem They do not want to keep me in the loop.J/R tell me my file has been sent to K/C in arbertration. he has not returned my call and I have tried twice. I just would like know had is the process and how long will this take.My patience is warring thin.John
Jennifer RichardsKen Carter. Showcase Nissan.Nissan customer service.
Titan Log on Repair and electrical Problem??? . Purchased 12/27/2003Vin 1N6AAO7B34N505951
1. January 21st1. all the warning lights came on starting with VDC. After having oil and grease along with a repair of the amplifier on the radio which was making noise. Towed to the dealer because truck won't start.. Repair of lose wire to body module. Reset the computer codes. Mileage 1400 on Titan
2. Left the dealer dove approximately 5 miles same thing all the warning lights start coming on.. Headlights come on and off, interesting that the emergency flashes don't work. When this happens, Dealer comes after the Titan and I get a rental car. Next day they believe the problem was the codes all had to be reset individually. Picked up my Titan. 1405 miles on my Titan
3. Sunday Feb. 8th Drove to my daughters in Swansea, Ma.. All the warning lights came on, need to have Titan Towed back to the dealer. This Time it set off all the codes the truck has. Repaired the grounds to the computer system.. Pickup my Titan Feb. 10th.
4. Wed Feb. 11 Just the VDC light came on. Drove the Titan to my dealer, and again the same codes. Fix will be replace the body module computer?? Have to wait till one arrives.
Feb. 12 truck not ready. Ed will be taking my titan home to see that it is fixed
This makes a total of (6) six workdays so far with out my titan just 60 days of ownership.
Feb. 13th just got my Titan today. Its 3:11 PM hope it is fixed. I have owned my Titan or 43 days now.
Feb. 14th My wife and I drove my Titan to Newton Mass. 93 miles from home. We shopped for home made Italian sausages and bread. 20 min later we left but My Titan wouldn't Start. All the warning lights came on and the truck cranks but won't start.. Turn the truck off wait two min or so and the truck starts. Call Showcase Nissan to let them know what happened. Stop at my daughter on the way home in Swansea to give her some Italian bread and sausages and the VDC light came on. Stop the truck and turn it off restarted no problem and drove to Nissan to give Toni and Ed some Italian sausages. When we went to leave Showcase Nissan My Titan wouldn't start again. Ed tried as well hooked up to computer etc. All the warning lights came on again. Etc. as before. This has become constant now, and no longer any time with out this happening. It has happened every time I have shut off the titan today. Nissan had me take it home and wait for a Nissan Tech that is coming on the 16th,
At a lost as to what to do now.
It Feb. 16th, Showcase Nissan call and wanted my truck brought up to them. There is a Nissan Tech coming down to see if he can figure out what is going on. I met Mat, and it is my understanding , the time is 4:00 PM that Ed & Mat have been working on my truck all day. Wonder when I will get it back?? Called and left a message for Toni. A replacement Crew cab Le exactly like mine right down to the colors is in Brocton Mass. Earlier this week he said there where none to be had. Wonder if he will try and swap My titan out and send mine back to Nissan??Nissan just called and said they don't know what is wrong with my Titan its all apart and I will not be getting it back until tomorrow late afternoon. Nissan Tech wanted to talk to someone else about what he cant find.
This makes 5 times they have tried to find out what is going on with my Titan, I have been with out the Truck for 9 working day and counting.. I have had two rentals and one loner from the dealer so far.
Feb. 17th Talked to Jennifer Richard's. Haven't heard about my truck from showcase Nissan. Guess I wont be getting it back to soon. They have had it for four days and counting this time.
This makes 10 working days with out my tools. It going to snow here tomorrow and I will not have a four wheel drive for the first time in 22 years .Jennifer called and said that Nissan was going to replace my truckTalk to dealer They are looking for a matching truck.Call Jennifer to see what was going on. Ten days since I have heard from Nissan. She informed me that the file has been given to Ken Carter and she no longer is involved.Call Ken Carter Twice now (Feb. 25th) & (Feb. 27th.) and he has not bothered to return my calls. He gave one of the customer service reps a message to tell me that the paper work is going on. It would be a nice courtesy if he talk to me in person.
Follow Up to last fax
Feb. 27 talked to Terry at dealer. No one has heard from Nissan including me. My truck still has the emergency lights coming on and everyone's in a while, the vdc light comes on when driving.. I have nothing in writing to assure me that Nissan will be swapping my truck.Follow up: called service and talked to Dean told him I think that turning the truck on somehow is casing the problem. He didn't tell me to bring it in to be checked??. I guess they think that Nissan will be replacing my truck. If I turn it on slowly seems to avoid the emergency lights from coming on. Today it would not start even by turning it off and then on again. Wish it would not start at all, may be they could fix it.. It took ten min and four tries to get it started. I'm afraid to go to far from home with my truck or take my grand children with me for fear it will have to be towed again. It would be nice if someone From Nissan could call, and put in a letter the process that is taking place so I have an idea how long this will take! and what I should expect from the process and how the process works. My Patience is warring thin now. I will be sending this letter to both Nissan and my dealer. I hope they will be able to get me some concrete answers and some commitments in writing from Nissan as to what is going on.
Please answer some of my question and comments.
Who is trying to find a matching truck the dealer or Nissan?Its time to for all of us to start making decision that will expedite the process.If my truck is not available then Make one, but put in writing how long this will take and approximate delivery date. To the dealer and to me..Is it OK to keep driving my truck?How long ,If you where me, would you wait, for all this to take place and would you expect at this point some answers with something in writing that this will take place..
I hope that I hear from Nissan by March 5th, I hope to be productive through this process and not counter productive. Therefore we all need to be on the same page.I know that every one is trying to do the right thing. But I believe my request at this point is necessary to protect the investment I have made in my Titan.
Sincerely
Jennifer RichardsKen Carter. Showcase Nissan.Nissan customer service.
Titan Log on Repair and electrical Problem??? . Purchased 12/27/2003Vin 1N6AAO7B34N505951
1. January 21st1. all the warning lights came on starting with VDC. After having oil and grease along with a repair of the amplifier on the radio which was making noise. Towed to the dealer because truck won't start.. Repair of lose wire to body module. Reset the computer codes. Mileage 1400 on Titan
2. Left the dealer dove approximately 5 miles same thing all the warning lights start coming on.. Headlights come on and off, interesting that the emergency flashes don't work. When this happens, Dealer comes after the Titan and I get a rental car. Next day they believe the problem was the codes all had to be reset individually. Picked up my Titan. 1405 miles on my Titan
3. Sunday Feb. 8th Drove to my daughters in Swansea, Ma.. All the warning lights came on, need to have Titan Towed back to the dealer. This Time it set off all the codes the truck has. Repaired the grounds to the computer system.. Pickup my Titan Feb. 10th.
4. Wed Feb. 11 Just the VDC light came on. Drove the Titan to my dealer, and again the same codes. Fix will be replace the body module computer?? Have to wait till one arrives.
Feb. 12 truck not ready. Ed will be taking my titan home to see that it is fixed
This makes a total of (6) six workdays so far with out my titan just 60 days of ownership.
Feb. 13th just got my Titan today. Its 3:11 PM hope it is fixed. I have owned my Titan or 43 days now.
Feb. 14th My wife and I drove my Titan to Newton Mass. 93 miles from home. We shopped for home made Italian sausages and bread. 20 min later we left but My Titan wouldn't Start. All the warning lights came on and the truck cranks but won't start.. Turn the truck off wait two min or so and the truck starts. Call Showcase Nissan to let them know what happened. Stop at my daughter on the way home in Swansea to give her some Italian bread and sausages and the VDC light came on. Stop the truck and turn it off restarted no problem and drove to Nissan to give Toni and Ed some Italian sausages. When we went to leave Showcase Nissan My Titan wouldn't start again. Ed tried as well hooked up to computer etc. All the warning lights came on again. Etc. as before. This has become constant now, and no longer any time with out this happening. It has happened every time I have shut off the titan today. Nissan had me take it home and wait for a Nissan Tech that is coming on the 16th,
At a lost as to what to do now.
It Feb. 16th, Showcase Nissan call and wanted my truck brought up to them. There is a Nissan Tech coming down to see if he can figure out what is going on. I met Mat, and it is my understanding , the time is 4:00 PM that Ed & Mat have been working on my truck all day. Wonder when I will get it back?? Called and left a message for Toni. A replacement Crew cab Le exactly like mine right down to the colors is in Brocton Mass. Earlier this week he said there where none to be had. Wonder if he will try and swap My titan out and send mine back to Nissan??Nissan just called and said they don't know what is wrong with my Titan its all apart and I will not be getting it back until tomorrow late afternoon. Nissan Tech wanted to talk to someone else about what he cant find.
This makes 5 times they have tried to find out what is going on with my Titan, I have been with out the Truck for 9 working day and counting.. I have had two rentals and one loner from the dealer so far.
Feb. 17th Talked to Jennifer Richard's. Haven't heard about my truck from showcase Nissan. Guess I wont be getting it back to soon. They have had it for four days and counting this time.
This makes 10 working days with out my tools. It going to snow here tomorrow and I will not have a four wheel drive for the first time in 22 years .Jennifer called and said that Nissan was going to replace my truckTalk to dealer They are looking for a matching truck.Call Jennifer to see what was going on. Ten days since I have heard from Nissan. She informed me that the file has been given to Ken Carter and she no longer is involved.Call Ken Carter Twice now (Feb. 25th) & (Feb. 27th.) and he has not bothered to return my calls. He gave one of the customer service reps a message to tell me that the paper work is going on. It would be a nice courtesy if he talk to me in person.
Follow Up to last fax
Feb. 27 talked to Terry at dealer. No one has heard from Nissan including me. My truck still has the emergency lights coming on and everyone's in a while, the vdc light comes on when driving.. I have nothing in writing to assure me that Nissan will be swapping my truck.Follow up: called service and talked to Dean told him I think that turning the truck on somehow is casing the problem. He didn't tell me to bring it in to be checked??. I guess they think that Nissan will be replacing my truck. If I turn it on slowly seems to avoid the emergency lights from coming on. Today it would not start even by turning it off and then on again. Wish it would not start at all, may be they could fix it.. It took ten min and four tries to get it started. I'm afraid to go to far from home with my truck or take my grand children with me for fear it will have to be towed again. It would be nice if someone From Nissan could call, and put in a letter the process that is taking place so I have an idea how long this will take! and what I should expect from the process and how the process works. My Patience is warring thin now. I will be sending this letter to both Nissan and my dealer. I hope they will be able to get me some concrete answers and some commitments in writing from Nissan as to what is going on.
Please answer some of my question and comments.
Who is trying to find a matching truck the dealer or Nissan?Its time to for all of us to start making decision that will expedite the process.If my truck is not available then Make one, but put in writing how long this will take and approximate delivery date. To the dealer and to me..Is it OK to keep driving my truck?How long ,If you where me, would you wait, for all this to take place and would you expect at this point some answers with something in writing that this will take place..
I hope that I hear from Nissan by March 5th, I hope to be productive through this process and not counter productive. Therefore we all need to be on the same page.I know that every one is trying to do the right thing. But I believe my request at this point is necessary to protect the investment I have made in my Titan.
Sincerely
John start bugging them every day. call nissan once a day and ask jennifer how things are going and tell her everyday the truck doesnt start. Express you are interested in continuing to drive a Titan as you really like the truck and you know another one wont have this problem BUT this process of procrastination on handling your needs may send you to another manufacture like ford or chevy to get another truck since you need it for your daily activities. Be sure to point out the fact that the truck is not not the deciding factor ,its the slow road nissan is taking to handle your situation. If they trade you out of the vehicle into another titan they do not have to claim that vehicle under the lemon law buy back. If you do not get into another nissan and go buy something else and they cash you out they have to badge the vehicle as a lemon law buyback. So dont let them keep stringing you on. Give her a date in which you need this resolved or you will be picking up another manufactures truck! You set their time line dont let them snow you any longer.
Last update on my TitanMarch 4th I will be giving my Titan back to Nissan, We have reached an agreement on dollars. They could not replace my truck, Seems they didn't make enough LE Crew Cabs in smoke. with all the goodies. Will have to wait intil end of april or so they tell me.Any way Mat the tec from NJ is comming down on friday to take my titan. According to my service tecs, Engeering has pin pointed three issues with three other Crew cabs Le with everythning in them.1. Electrec seat harness short my case truck not to start, Turn seat off through the nav system and it will start everytime,Seem that when the seat moves it sets off all kinda codes to the computers. and the tuck will not start unless you turn key off, seat doesn't move, truck will then start.2. Brake modle might be setting off codes to turn off VDC.3. May need new transmisson.They didn't go into great detail but that is the jest of it anyway.Call Showcase Nissan. 508-759-4400 ask for service They have an update on the problems I have had from engeenering.Sorry I could not be of more help.John
thats plenty of info John thanks for keeping us updated. Sorry they couldnt keep you in a titan. It is good to have new model owners on the site but I totally understand your position with your truck being a primary part of your job. Good luck with your next truck, You have any ideas on what your going to get into?
Just truned in my Titan Crew cab Le . Talked to Mat he is the northeast trouble shooting tec from my area. He seems to feel that it is a quilty control issue they will be looking at. My truck is going to california not New Jersey like I first thougt. He said he feels that the platform that the titan is built on is the same as the new amada and thats been out for some time,so I order another Titan to day.Cant wait for it to come in they found me a black LE with everything, should be geting it around the 15th of the month
John
John
Well I am glad you decided to stay in a titan. I know you will be pleased with it withou that headache.
side note here seen a boating magazine today that compared the titan to the big 3 and toyota for towing capability. It compared several aspects of towing,tongue weight, and other areas involved with towing. The titan beat them all out as number 1.
side note here seen a boating magazine today that compared the titan to the big 3 and toyota for towing capability. It compared several aspects of towing,tongue weight, and other areas involved with towing. The titan beat them all out as number 1.