Stupid UPS! Look @ my fender!!

[Shawn Clark]

UPS completely sucks for residential. Business owners don't get it, because they don't have to put up with the same crap as the people waiting for residential delivery.

I had a $400 small but heavy eyepiece delivered UPS. That shop always did excellent packaging, which was good, because the UPS driver pitched it into my garage like a softball--from his truck in the road, he never got out. I heard it impact the wall of the house (garage door was open so he threw it the length of the garage) and went out armed thinking some clutz was stealing something from the garage.

Also had UPS deliver a 19" monitor to my house, and they left someone else's 17" monitor as well. I had to chase the driver down before he got too far out of the neighborhood.

My favorite was having a heavy boxing water bag misdelivered. UPS delivered package 1 of 2 to my address, and 2 of 2 to another address. When I tried to track it down, they put a slip on my door saying they had misdelivered 1 of 2 to my address and needed to pick it up from me. I hit the friggin' roof. Took 'em another two days to get me my package. When UPS delivered my cat-back, parts were falling out of the crumpled box as he carried it through the yard.

The only good thing I will say about UPS is that they have improved a bit in the past few years and I actually get packages delivered now. For awhile they were an absolute disaster and for a few years I quit doing business with vendors who only used UPS (I made sure they knew why I was not buying from them as well.)

[Nathan]

I have had nothing but good experiences with UPS here in Carrollton, but up in Denton where I have my apartment and go to College, I have had nothing but bad. They CONSTANTLY deliver my packages to my neighbor (not such a bad thing, she's cute and nice) but they NEVER put the sticker on my door telling me they tried to deliver it or left it somewhere else. They haven't broken anything yet, but they never deliver anything to me before 7pm which just plain pisses me off. It seems that small town UPS locations on the whole just suck. I love fedex however and use them as often as possible.