Shadow Dragon Racing : Formal Paypal Complaint Thread

Post by **codyace** » Sun Oct 09, 2005 7:54 pm

To whom it may concern:

As some or all of us know, Jason Relieford of Shadow Dragon Racing has been MIA now for 2 whole months. I know of there being a good deal of people with a considerable amount of money lost because of his inactivity

Because of his absence, I recently filed a paypal complaint for the amount of 484.00, the cost of the RSR EXMAG S14 exhaust that I purchased from him.

I'm looking to gather as much support as possible to perhaps get Jason to post on here again or make some sort of contact with us. I have no clue why this guy has gone into hiding, as I've had nothing but great results with previous business transactions...

So please, file your formal complaints to help speed up this process. Paypal has forced me to wait on other complaints because I was outside a 45 day window, and basically said i'm screwed unless other complaints are filed. I'm sure there are others who are outside this window as well.

Thanks as always, and hopefully we can get some results!

-SPC Ace, [email protected]

Post by **silbeer** » Tue Oct 11, 2005 8:47 am

I'd give it till the end of October. The S14 guys were supposed to have their exhausts by now. According to Jason the S13 Ex Mags were on backorder (consistent with other businesses) and his S13 shipment was to arrive late October. I know I haven't received my S13 ExMag, but will wait.

Shadow Dragon HQ is in Louisiana, and has been slightly affected by the recent Hurricanes in the Gulf Coast. He recently posted a reply on NICO (search by name). I have tried to contact him by email and by phone, which both currently do not work. My only hope is that he requested that the products ship directly to the customer and not to SDR first. If for some reason I don't get a reply or the ExMag by the end of the month, I will also file a complaint with Paypal.

It kind of sucks because there are some other businesses that currently have a ExMag group buy or advertiser special for the same price with the exhausts in stock. I can't buy cause I'm not sure if mine is still coming.

Sorry for the lengthy post, but I'm in the same boat, although I'm sure my ExMag is not the most expensive transaction that is still open it's still something to complain about.

Post by **AZhitman** » Tue Oct 11, 2005 11:14 am

Thanks Ace and sillbeer for keeping it professional.

I have had difficulty reaching Jason as well. My hope is that 1) He's OK, 2) That everyone gets their stuff or $, and 3) That there's a reasonable explanation for the delay.

As always, let's keep this thread for current customers of SDR only. Thanks all.

Post by **codyace** » Wed Oct 12, 2005 1:04 am

I hear ya Sillbeer about having to wait on the other group buys for the exmags. The story about the S13's coming later was exactly what he said to me when he wrote me an email about my S14 exmag beign in customs.

Again, he was a great guy through previous sales and through email. I had sent him an 'are you ok' email shortly after the storm had hit, just to see how he was.

The only thing I don't understand is that he lives in Shreveport, which is in northern LA...unless maybe his business server was based outa south LA or somethign???

I hope he manages to come back and fall right back into stride like he was before. Jason was running a great new shop, and had a great support base up until recently. Make the comeback for us

Post by **AndyStuttgart** » Wed Oct 12, 2005 11:33 am

Just got an eMail from DHL which told me that a package was given up by Jason for me...must be my EMS (I hope), has anyone else also got an notification of anything in progress?

Post by **180fan** » Wed Oct 12, 2005 8:26 pm

Yeah that happened with some of the stuff I was getting from Jason too. His warehouses were hit by the hurricane and last time I heard he was getting power, sewage and water restored to them. Give him some time, he's always been a good seller. Don't see why he'd change all of a sudden. I'm sure there's a good reason for it.

Post by **codyace** » Thu Oct 13, 2005 9:46 am

180fan wrote:Yeah that happened with some of the stuff I was getting from Jason too. His warehouses were hit by the hurricane and last time I heard he was getting power, sewage and water restored to them. Give him some time, he's always been a good seller. Don't see why he'd change all of a sudden. I'm sure there's a good reason for it.

Thats what we're all hoping I just can't believe his business site and email went down too

Maybe the exmag will arrive somday???? x100

Post by **Florida240sx** » Thu Oct 13, 2005 5:52 pm

I was in th eprocess of orderign my eninge form him.But he wa sslammed with training employess and tryign to prepare for the storm. So we put it off a week so eveyrhtign would be smooth.Haven't talked to him since. Was joking with him 2 nights before the storm hit...

Post by **Henry G** » Sat Oct 15, 2005 8:37 pm

This was a month or so ago, but I didn't have any problems with him. Hopefully this gets figured out.

Post by **AndyStuttgart** » Mon Oct 17, 2005 8:44 am

Guess what? My EMS arrived today! But he forgot the EGT sensor I paid for...let´s see if I can reach him...

Post by **codyace** » Mon Oct 17, 2005 9:50 am

I hope my ExMag is here soon

Post by **InjectedPerformance** » Thu Oct 20, 2005 6:31 am

Well i am worried now. He shut his cell phone off and will not reply to his Email. I certainly hope we are not out 700 bux.

Post by **codyace** » Sat Oct 22, 2005 1:27 am

My exmag better show the hell up....

His email is shut down too....

I'm sure I've got friends in his Area....I'll arrange a meetup

Post by **bcrume** » Sat Oct 22, 2005 7:33 pm

I've been waiting on a refund for a s13 rsr exmag for months, he said the wait would originally be 8 weeks then later said it would take at least twelve so he offered to give me my money back about two weeks before the storm hit. He lagged on it and I haven't heard from him since the storm. I was also past the 45 day refund period for paypal.

Post by **codyace** » Sat Oct 22, 2005 10:31 pm

well that would make 3 complaints so far

do you have a complaint number too???

Post by **codyace** » Sun Oct 23, 2005 1:05 am

Hey guys, I'm looking to see if we can gather all paypal complaint ID's together (whether you recieved goods or not)....this will help everyones case in the end...

Sillbeer, Bcrume, Andy, and all....

Post by **codyace** » Sun Oct 23, 2005 11:42 pm

Well guys, I've noticed that Jason now has his site back up with a formal message...

"Under Constructionhttp://www.shadowdragonracing.com

Due to the unforseen events of Hurricanes Katrina and Rita, Shadow Dragon Racing has been temporarily shut down. We expect to reopen this winter with new products but the same great prices. Thanks for all your support in this time of tragedy.

Shadow Dragon Racing lost servers, we've lost business, we've lost time and revenue, but we are still standing. Our neighbors though have lost much more. Please do not forget that rebuilding lives will take a lot of time and effort on all our parts. Please donate to the American Red Cross today to help those in greater need.

http://www.redcross.org/

Email us at: [email protected] us at: http://www.redcross.org/ ..."

Man I just wish he'd post on the forums!!!

He also has a new email: [email protected]

Post by **bcrume** » Tue Oct 25, 2005 3:58 pm

I've been waiting on a refund for a s13 rsr exmag for months, he said the wait would originally be 8 weeks then later said it would take at least twelve so he offered to give me my money back about two weeks before the storm hit. He lagged on it and I haven't heard from him since the storm. I was also past the 45 day refund period for paypal.

Post by **bcrume** » Tue Oct 25, 2005 4:00 pm

I just spoke with someone from paypal and they said the more claims there are, the faster the investigation against him will be. if you're waiting for a refund please start making a claims so that we can get our money back!

Post by **codyace** » Wed Oct 26, 2005 8:46 am

I've made mine, do you happen to have your complaint ID??? POst it online or email me it....

I'll have 3 then and send all of them

[email protected]

Post by **Florida240sx** » Wed Oct 26, 2005 2:21 pm

Maybe he's trying to get everythign taken care of before he post.But I would post none the less.Saying matters are being dealt with... Seemed like a real good guy.I expect him to make things right.

Post by **codyace** » Wed Oct 26, 2005 7:32 pm

THe point is, is that the transaction went through nearly 4 months ago, he emailed me saying my stuff was in customs...and ever since Aug 18th I've not heard a single word from him!!!

2 months without even an update??? Thats simply the wrong answer.

He WAS a great guy to talk to and do business with, however after a stretch like this I would be a fool to outwardly trust him again unless he can make this all better soon...

Post by **Florida240sx** » Thu Oct 27, 2005 3:55 am

I know where you are coming from.But the fact that he told me to wait till after the hurricane to give him my $2500 makes me think he's not scamming everyone. He said he wanted to make sure everything would go smooth after Katrina. Hopefully he shows up soon.

Post by **codyace** » Thu Oct 27, 2005 4:53 am

Thats good to hear Florida....2500 is A LOT!!!!

I'm just trying to keep post presence up to help him in remembering ya know....

Post by **bcrume** » Thu Oct 27, 2005 5:30 pm

The case id is PP-103-354-194, I was never expecting anything to come, I've been waiting for my refund weeks before the hurricane.

Post by **codyace** » Thu Oct 27, 2005 11:43 pm

I can vouch persnally for Bcrume's problem. Jason informd me weeks prior to the hurricane about the s13 deal not goin through, and that he was going to repay those group buy members....

Post by **silbeer** » Fri Oct 28, 2005 3:27 pm

Well,

I filed my paypal complaint. They said they would look into it, but the outlook doesn't look so good. I sent my info to Cody anyways. Just in case I called my credit card company. They are temporarily giving me my money back. Bad news is that since I already had some money in the account, paypal only charged ~300 bux. So I'm not getting a full refund as of yet; I'll have to show proof of the exmag group buy purchase, which isn't a problem.

Question to everyone else: Have you tried resolving this through your credit card? If paypal is rather uncooperative your credit card company may be more helpful with this. In my opinion I really don't care who gives me my money back, as long as I get it. Anyway just some food for thought.

Post by **codyace** » Sat Oct 29, 2005 10:45 pm

Hey guys, Im going to send a email to the PayPal rep that was dealing with me through email. I'm going to include all 3 complaint ID's that I have at this point and remind them that I have yet to hear more from him.

I'm going to include in the email that if they can reach the buyer, that we'd also like to get an updated status on what's going on (and for Bcrume's sake, his cash back for no product whatsover.)

I am also going to send an email to Jason with what is going on. I know for my sake, I'd rather get an update on the situation and go from there. I'll suggest to give my cash back for the time, and then I'll resend the cash once my exhaust is READY to by shipped. I would feal bad just filing a complaint without telling him what's going on first.

Post by **codyace** » Wed Nov 02, 2005 4:49 am

Hey guys

Heres the update

Paypal has officially agreed that there have been enough complaints to launch a formal investigation into SDR. They said I should recieve another email in the next few days with the next course of action for us.

Thanks for your help guys...and any more complaint ID's please post them up

Post by **codyace** » Wed Nov 02, 2005 7:42 am

also guys....if I don' get a response from Jason in a week or so, it's going to the FBI's Internet Fraud hotline...

I'd love to take his word, but he can certianly find a computer and post once....

Shadow Dragon Racing : Formal Paypal Complaint Thread

Shadow Dragon Racing : Formal Paypal Complaint Thread

Re: Shadow Dragon Racing : Formal Paypal Complaint Thread (codyace)

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