S14SRPilot wrote:Okay, so let's say I stop by on my lunch to say what's up. Am I going to get the stuck up response I'm used to or will there be a warmer reception? I'll hold you to your answer since you don't know who I am...
I would like you to come by and ask for me. I would be more than happy to give you a behind the scenes tour, show you the race car, some of the prototype things we're working on (no cameras please:)). That is how I like to handle things. Our receptionist is very friendly and our Sales People have been working on their customer service skills - otherwise known as sensitivity training.
I am sorry if you feel like we were stuck up or negative towards you. That shouldn't happen. It's all about presentation. Now if you rock up and say "yo! Ya'll sell f@#$# car parts. I want a damn turbo for a car ya'll don't do s*** for". You might not get a very warm reception...:pface
But we shouldn't be negative towards you until then.
Make sense?
AC