Post by
MinisterofDOOM »
https://forums.nicoclub.com/ministerofdoom-u16506.html
Thu Nov 17, 2016 7:57 pm
Sweet Satan's babysh@t, I'm annoyed.
Got a call from the bodyshop today around 3pm (after radio silence yesterday and a call Tuesday promising delivery that day pending a thorough inspection and detailing--remember the "thorough inspection" part). Car is done.
I leave work to drive 30 minutes through crap traffic.
I walk inside, tell them I'm there to pick up the white Lincoln (which I point to). Everyone looks confused for a minute, and asks how that works (as though none of them have had a customer before) before a guy walks out from the back and explains that we need to do a visual inspection and then paperwork. Everyone else looks relieved that there's a plan, and relaxes in their chairs visibly (not hyperbole).
Guy Who Know What He's Doing grabs the key to my car and leads me across the parking lot to it. We walk to the corner of the car that had work done and within no more than 500 milliseconds (I measure everything in network time) I spot a glaring flaw. The paint looks great, the brand new headlight housing looks fantastic, the bumper trim is well-fitted. And the fender metalwork looks like it was done by an epileptic marmoset with a dead squirrel in a blender for a brain.
I point at it and ask "What the heck is going on here?!"
GWKWHD bends down and looks. "What do you mean?"
Stunned that he's not seeing it, I guide him to the opposite side of the car where the fender is shaped the way it's supposed to be shaped. "See how that's a straight line on the fender along the headlight?"
"Yeah."
Guiding him back to the other side, I again indicate the issue.
The metalwork guys took what was a straight line down the outside/rear edge of the headlight lens/housing and added a really significant s-curve halfway down. Where on the driver side there's a clean line where the fender mates tightly with a rubber seal on the housing, the passenger side has an enormous half-inch gap where the fender does't even come CLOSE to touching the rubber seal. But only halfway down the headlight. Above that point, it's fine. Below it, it's the grand canyon. I could see it walking up to the car. From behind. And these bodyshop guys didn't see it during their "inspection" and detailing NOR during their painting nor time actually working the metal!
GWKWHD looks skeptical, and says "the headlight's sitting where it should."
I explain that this is true, but the fender is what's bad, and it looks like their metalwork drew in the edge noticeably.
He tells me "No, all they did was sand it."
We make a couple trips back and forth comparing the sides before I remember I have a brain. I take out a picture of the crash damage on the fender. Firstly: they did NOT just sand it. They re-shaped the fender which had been dented in several places. But despite the damage, the fit with the headlight was a perfect match for the driver side. No gap. Even with crash damage.
So the bodyshop took my car, ignored my warnings about ordering a new fender and not trying to work the aluminum, took WEEKS longer than planned, and gave me back a car that looked LESS CORRECT than when I dropped it off with accident damage.
I told them to re-do the work and not to call me back until it looks right.
I'm tempted to call the insurance company that's paying the bill (not my own) and instruct them to be careful with charges from this shop.
OH, also, I should mention this is already their second attempt. The reason it's already over-schedule is that they couldn't get the paint to look right on the fender the first time, so they had to redo it. Probably because of rippling in the aluminum, which I warned them about when I dropped off the car while suggesting that they not waste the time and instead just order a new panel.
So, we're onto attempt THREE.
THREE ATTEMPTS TO REPAIR MINOR DENTS AND DO SOME PAINTWORK ON A SMALL AREA OF A BODY PANEL.
Meanwhile, I'm paying $10 a day out of pocket to not be renting a f*** Altima, and I'm really starting to feel like the body shop should be covering that cost for me.