I will not be purchasing another Infiniti

[JBHorne]

I am the owner of a 2012 M37S. I bought the vehicle new and it now has 55,000 miles on it. All service (including every premium optional service) has been done on the vehicle by an Infiniti dealership. I lapsed on the warranty coverage as I was unaware it expired (my own fault). I am in the process of purchasing an Infiniti Elite Extended warranty.

The morning of Monday the 24th, I proceeded to get in my vehicle. Upon starting the ignition, the automatic entry/exit feature of the tilt/telescopic steering wheel activated. I heard a grinding sound and plastic trip pieces began popping. The vehicle was towed as the steering wheel was rubbing and at the time I was unaware of what the issue was.

Turns out, this is a common issue. In fact, there are already 5 other threads regarding this issue and countless others for the same issue affecting other Infiniti and Nissan models. Infiniti, however, refuses to admit it's a known issue and has yet to issue a recall. Just within this forum section alone, we have the following threads:

steering-wheel-won-t-turn-unless-column ... 11149.html
steering-wheel-rubbing-plastic-housing-t609452.html
steering-column-shroud-popping-up-t610716.html
steering-wheel-sounds-like-a-mice-wheel-t610742.html
steering-wheel-power-tilt-malfunction-1 ... 00860.html

The dealership has quoted a new motor at approximately $1200 installed. Being that I feel Infiniti should have issued a recall on this, regardless of my warranty status, I filed a formal complaint with Infiniti Corporate on 10/27. Due to several delays on their end, I did not receive an official response until today. As you might suspect, they are not going to cover the part and stated that they have internal "parameters" for which my vehicle did not meet. I inquired as to what these "parameters" are, however Infiniti refused to share the details. I don't know how much more devoted a customer can be than one who bought the vehicle new, has had it entirely serviced by Infiniti, and is in the process of procuring an Infiniti-branded extended warranty.

I requested my case be escalated, and I will keep everyone in the loop, but combining this with all of the others issues I've had (both with the vehicle itself and my prior dealership), I will not be buying another Infiniti. It's back to Lexus for me. Infiniti, as an organization, has a lot to improve to achieve the level of customer satisfaction I've received as a Lexus customer.

[centralcoaster33]

Okay, I find this interesting and I'll check back for updates. As far as loyalty goes and expectations and all, I'm now curious about Lexus. Is it your experience that Lexus dealerships will perform repairs at no charge on Lexus cars that have no warranty? I might want to be a customer of theirs (but maybe not a stock holder).

[DHCrocks]

sorry to hear you had problems but it really comes down to its out of warranty, end of story. I mean what do you realistically expect them to do, free repairs? There's a reason they sell an extended warranty, you declined to purchase it so now you have to deal with the repair cost. Trying to purchase the warranty now that you have a preexisting problem and getting upset that they wont fix it doesn't make any sense.

[JBHorne]

Okay, I find this interesting and I'll check back for updates. As far as loyalty goes and expectations and all, I'm now curious about Lexus. Is it your experience that Lexus dealerships will perform repairs at no charge on Lexus cars that have no warranty? I might want to be a customer of theirs (but maybe not a stock holder).

I feel the Lexus is an actual luxury brand. First, I get phone calls from consumer affairs that are actually Lexus employees, not Nissan. All of the internal affairs people I've spoken with are Nissan employees (heck, the caller ID even says Nissan. I didn't buy a Nissan and don't want to be treated like a Nissan customer.) Second, when I drop off my Lexus at the dealership for even something as simple as an oil change, I get a loaner car, car wash, and even a full tank of gas. For major services, they've even done a full detail. I also have a Toyota LandCruiser and have received phenomenal service from Toyota. They once flew out two engineers to meet with me to review an issue the dealer techs couldn't. Turns out some part was faulty, they made a new part, came back out to test it, and subsequently released a TSB for the issue. THAT is service.

sorry to hear you had problems but it really comes down to its out of warranty, end of story. I mean what do you realistically expect them to do, free repairs? There's a reason they sell an extended warranty, you declined to purchase it so now you have to deal with the repair cost. Trying to purchase the warranty now that you have a preexisting problem and getting upset that they wont fix it doesn't make any sense.

This isn't a warranty issue in my opinion. The more research I do, the more I find that this issue affects many Infiniti and Nissan models dating back to 2009. There are over 200+ complains per affected model on failed tilt motors. That adds up to thousands of complaints and filings with NHTSA. What has Nissan/Infiniti done about it? Nothing. They won't even admit this is a "known" issue, more so file a service bulletin or formal recall.

Lastly, and this point is largely irrelevant, I never declined the second warranty. They may be purchased at any time. I simply was unaware my warranty was expiring. I never received a single notice from Infiniti regarding this (while other manufactures do send out notices). Now, I'm not saying this is a requirement of the manufacture, only stating that other manufactures do provide notice to customers. You would think they would sell me a warranty for $3K and cover the cost. I know for a fact Lexus would (I know someone who has in this very position and Lexus simply offset the cost).

The other factor here is that this isn't my first rodeo with Infiniti corporate. I had a blowout of a tire and, long story here, Infiniti corporate couldn't have cared less that the dealership let the vehicle off their lot with a separated belt. In fact, my initial contact with Infiniti was to only advise them what happened, and they failed to return several phone calls. After my case was closed, I even spoke to the service manager of the dealership (not the dealership I'm presently with) and he wasn't even aware of what transpired. Hence, Infiniti corporate never even contacted the dealership I was filing the complaint against. How bad is that?

[ArmedAviator]

1. It's not Infiniti's fault it has no warranty coverage when it broke. It's yours. They have no legal or moral requirement to offer good-will service to your car; same as any other manufacturer.

2. Sounds to me like you don't need a new wheel tilt motor.

3. Looks like it's a fairly easy fix. Remove trim, put trim in proper place or cut off the ear on the lower piece, and put it all back together.

4. I disabled this auto wheel-tilt and seat-reverse option because I find it more annoying and prone to wear that being useful.

[Ilya]

While I understand the predicament and I would hope that a dealer who's trying to earn my repeat business would take care of me (as my dealer does, they generally know that I know my car and that if I tell them this or that is an issue that I'm not just fibbing)...unfortunately with it being out of warranty even for a little likely set you up for an issue...because now if you come back and report it again they might try to get out of it because it was an 'existing' condition.

I love the Elite warranty. It's paid for itself on both my Infiniti's many times over. That's not to say their cars suck and break a lot, but it's worth the cost. I would always consider it for any Infiniti purchase.

[JBHorne]

1. It's not Infiniti's fault it has no warranty coverage when it broke. It's yours. They have no legal or moral requirement to offer good-will service to your car; same as any other manufacturer.

Infiniti has a duty to notify customers of potential safety defects. They are well aware of this issue, so yes, they do have a legal responsibility, warranty or not (49 U.S.C. Chapter 301 and 49 CFR 573.6). In fact, if I pay for the repair and they later do provide a recall, I can recover my costs.

2. Sounds to me like you don't need a new wheel tilt motor.

The motor is broken as the stop limiters are what failed (and same in every other case). The limiters are incorporated into the motor design, so yes, a new motor is needed. On top of that, all of the surrounding trim pieces are snapped so they have to be replaced.

4. I disabled this auto wheel-tilt and seat-reverse option because I find it more annoying and prone to wear that being useful.

I will be doing the same once fixed as I don't know yet if Infiniti has improved the part to prevent this from occurring again.

[JBHorne]

While I understand the predicament and I would hope that a dealer who's trying to earn my repeat business would take care of me (as my dealer does, they generally know that I know my car and that if I tell them this or that is an issue that I'm not just fibbing)...unfortunately with it being out of warranty even for a little likely set you up for an issue...because now if you come back and report it again they might try to get out of it because it was an 'existing' condition.

I love the Elite warranty. It's paid for itself on both my Infiniti's many times over. That's not to say their cars suck and break a lot, but it's worth the cost. I would always consider it for any Infiniti purchase.

Absolutely -- like I stated, I had every intention of procuring Infiniti's Elite warranty, I just don't buy them at the point of sale. It was my own fault coverage lapsed. I would think an auto manufacturer would recognize this and simply offset the cost.

The real kicker here is I was looking at trading in the vehicle for a fully-loaded 2017 Q60S Red Sport they had on the lot. I was in negotiations with sales and pulled out today. I'm considering the Lexus RC-F instead or even the GS-F.

So, lose a $62K purchase and a potential second-time owner over a $1200 repair. Not to mention the negative image and publicity this caused. That's business for ya.

[Larz]

First, Your warranty has expired and you are now responsible for anything and everything that goes wrong. Harsh? yes, but true. I think Infiniti and ANY car maker should send a letter to it's owners 2 -3 months prior to factory warranty expiration. It's a great opportunity for them to solicit extended warranty purchases and dealers lose lots of sales by not sending the letters. However, they are not required to do so, and, as usual, Infiniti has missed yet another way to make extra dollars and make ownership something special.

Second, I could not agree more that Infiniti should give more consideration to the steering wheel issues as well as the decaying dash issues and the sagging headliner issues that plaque a large number of owners. They don't have to replace all of them - just decide on how many years they will stand by these frequent defects and honor it on a case-by-case basis - maybe set 7 years from date of manufacture with a clause requiring no evidence of abuse leading to the damage, etc.
Realize, though, that by doing this, Infiniti stands to lose great sums of money and those dollars have to be recouped elsewhere. That means a higher purchase price, or higher prices on labor / parts for all other services, etc.

Paying a slightly higher purchase price and knowing that Infiniti is the kind of company that will go beyond the norm for it's owners is something they can easily sell to the consumers. However, because their new cars already fall behind on tech, convenience, and luxury compared to the competitors, I would not be swayed to stay with Infiniti.
Indeed, I am on board with you, mate. I absolutely love my car. However, since the newer models don't even offer many of the options my year has, I have no plans to buy another Infiniti when that time comes.

[reggiebrown40]

Agrees with Larz 100% on the first 2 paragraphs and 500% on the last one.

I don't see anything in the Infiniti lineup that would be worth jumping out of my M56x for.

Infiniti has always been in a constant state of "playing catchup"

[JBHorne]

I'm in the same boat as both if you. I'm content with my M37 for now, but it will be my first and last Infiniti. It's simply not up to the quality of the other luxury brands. The way I look at it after owning it for 4 years is that it's a Nissan with a few nicer trim pieces slapped on. Infiniti would do well to distance themselves from Nissan as Lexus did from Toyota (I own both). I simply don't expect to get a call from a Nissan rep for Infiniti Corporate escalations.

But to reggiebrown40's point that Infiniti is playing catchup, I'm not so sure about that. Long term potential quality aside, the Q60 with a 3L motor running 400HP is pretty cutting edge, as is their crash avoidance systems, and also the dynamic steering-by-wire.

If you like high performance luxury sedans, check out the Lexus GS-F. Granted it's base price is north of $85K, but it's a heck of a car. 467HP 5L V8, top speed 168, 0-6 in 4.4, and 24mpg highway.

[Debonair]

True story: My next car will be a used GS-F.

[M37xfan]

I think one of the problems or issue here is sometimes the dealership. The dealership I take my car to treat me like a 'king'. They want to get a perfect survey from me for the service they perform.

so if you had terrible service I would make it known on the survey that they send. I had a service advisor call me one time to make sure everything was okay because I think I gave them less than a 10...

[reggiebrown40]

I'm in the same boat as both if you. I'm content with my M37 for now, but it will be my first and last Infiniti. It's simply not up to the quality of the other luxury brands. The way I look at it after owning it for 4 years is that it's a Nissan with a few nicer trim pieces slapped on. Infiniti would do well to distance themselves from Nissan as Lexus did from Toyota (I own both). I simply don't expect to get a call from a Nissan rep for Infiniti Corporate escalations.

But to reggiebrown40's point that Infiniti is playing catchup, I'm not so sure about that. Long term potential quality aside, the Q60 with a 3L motor running 400HP is pretty cutting edge, as is their crash avoidance systems, and also the dynamic steering-by-wire.

If you like high performance luxury sedans, check out the Lexus GS-F. Granted it's base price is north of $85K, but it's a heck of a car. 467HP 5L V8, top speed 168, 0-6 in 4.4, and 24mpg highway.

This will be my last Infiniti, no question about that. My last experience with the dealer left a bad taste in my mouth (timing chain fiasco) I've owned all 3 Q45 models and this M. I've been driving Infiniti flagships since 2001. 16 years of loyalty and waiting for Infiniti to "arrive" but they just can't seem to get there, so I'm going to roll dice and try my luck with another brand. The Q60 doesn't impress me from the outside as it looks too much like the Honda Accord coupe. It's not cutting edge either; BMW 3 series have been running twin turbos for years and now here comes Infiniti out the gate -- late as usual. They were late to putting LED's in the headlights and they still haven't added LED's in the interior. Late adding trunk closers. (I still haven't seen door cinchers, but others say the 2016 model has them) Panoramic roof? Apple car play? the list goes on.There are too many features missing on the Q70/M37/M56 series for it to be called a flagship luxury sedan. Near luxury is what I would classify it as. (just my opinion, don't flame me)

All that aside I love my car. But I am not going to sugarcoat its shortcomings. It's a step below every other top brand and almost a step above Acura.

[M37xfan]

The Infiniti Q50 Twin-Turbo V6: Tomorrow's Engine Technology Today

http://www.forbes.com/sites/kelleyblueb ... 2f95995729

I looked at other brands but...outside of Lexus and Infiniti you will pay a higher price for maintenance over time

[DredM56]

I thankfully have had no major issues with either of my Infiniti's and I run them hard. I can't argue with someone choosing Lexus especially is buying new. They hold their value extremely well and are solid. I was thinking about an IS F but was worried about RWD in the snow and they were still very expensive. For one older than my M with more miles was 10k more.

The Germans are more money to maintain compared to Infiniti. But I am thinking in like 3-5 years when i get rid of this I might get an E63 AMG

[JBHorne]

I should add that I really like the Cadillac CTS-V, but am too concerned with reliability. I had a 2005 SRX and it had several problems. Nothing major, but windshield washer bottle cracked, every knob internally cracked, the panoramic sunroof couldn't handle speeds above 80mph, etc. Arizona is very hard on cars with our 110*+ weather. It's the simple stuff that becomes a nightmare -- to replace that windshield washer fluid reservoir, they had to pull the whole motor. Labor was 5x the cost of the part.

[Ilya]

I thankfully have had no major issues with either of my Infiniti's and I run them hard. I can't argue with someone choosing Lexus especially is buying new. They hold their value extremely well and are solid. I was thinking about an IS F but was worried about RWD in the snow and they were still very expensive. For one older than my M with more miles was 10k more.

The Germans are more money to maintain compared to Infiniti. But I am thinking in like 3-5 years when i get rid of this I might get an E63 AMG

I agree. I simply can't find anything else of value that looks as good as a current Q70L 5.6. I will likely get my third M in 2-3 years once this one is at 130kmi and the 2015's, etc. are getting turned back in from their leases. I think it's a fine car and I ride mine hard and albeit there is rattles and creaks, etc., the engine and transmission are bulletproof for what I do with it.

[JBHorne]

Update: I received a call from my dealership that the warranty coordinator is going to cover 50% of the repair cost, excluding taxes and disposal fees, etc. I believe this to be an amicable compromise given the circumstances. I know I came out of the gate bat swinging at Infiniti Corporate for this, and I still hold that Infiniti should recall this part as, in my opinion, it's defective by design, but I am pleased with the result of being the squeaky wheel. One simply don't have this many complaints/repairs for the very same issue and continue to state nothing is wrong. I hope at least this post helps others. I hope to drive this car well past 100K miles, so we'll see how the next 50K go. I also hope that Infiniti will continue to improve their customer service and take care of their customers. Reliability is great, but customer service is what people truly remember when standing on the showroom floor. As they say in business, it's a lot harder to acquire a new customer than it is to keep them.

[beachbum718]

Sorry to leave you butt hurt.but only a FOOL buys an expensive car and doesn't purchase an extended warranty....all man made things break.no matter what!

[Larz]

Infiniti have done a great job transforming into the Q50 and Q60 models. It's the full size sedans that are lacking so much. The so-called flagships models have less options and less luxury appointments than my 2009 M35! The sedans need more than just a rear shade. Even Hyundai's have side window shades. And Q70L has a rear seat that is ... well ... just a rear seat. No recliner, no air con control, no audio controls ... just cup holders? really? You design an extended wheel base and all you added was 5 inches? Nearly 5 years after chevrolets and other lower priced, low luxury sedans added panoramic roofs, Infiniti still can't work out how to do it? I reckon either they have plans to just drop the full size line-up or they actually DO have a sedan that keeps up with the competitors but it's 2-3 years away. I'm still wondering why they dropped the bourbon leather the year before everyone else added it. My 07 had it and it was only seen in Jags or Porsches at the time. (but I digress, LOL). Simply put, Infiniti need to get off their collective arse and look out over their cubicles to see what every other luxury sedan is dong, then work out a way to meet or pass them.

[JBHorne]

Sorry to leave you butt hurt.but only a FOOL buys an expensive car and doesn't purchase an extended warranty....all man made things break.no matter what!

I don't buy extended warranties at time of purchase, and I own significantly more expensive vehicles than my M. You never know how long you are going to keep the vehicle and resale value of extended warranties is negligible. And no, not "all" man made things break. The Centennial Bulb is proof. Regardless, this has little to do with a warranty and everything to do with admission of defects and customer satisfaction. The failure rate, I'm learning, is quite high on this part and model.

[JBHorne]

Infiniti have done a great job transforming into the Q50 and Q60 models. It's the full size sedans that are lacking so much. The so-called flagships models have less options and less luxury appointments than my 2009 M35! The sedans need more than just a rear shade. Even Hyundai's have side window shades. And Q70L has a rear seat that is ... well ... just a rear seat. No recliner, no air con control, no audio controls ... just cup holders? really? You design an extended wheel base and all you added was 5 inches? Nearly 5 years after chevrolets and other lower priced, low luxury sedans added panoramic roofs, Infiniti still can't work out how to do it? I reckon either they have plans to just drop the full size line-up or they actually DO have a sedan that keeps up with the competitors but it's 2-3 years away. I'm still wondering why they dropped the bourbon leather the year before everyone else added it. My 07 had it and it was only seen in Jags or Porsches at the time. (but I digress, LOL). Simply put, Infiniti need to get off their collective arse and look out over their cubicles to see what every other luxury sedan is dong, then work out a way to meet or pass them.

100% agree. I drove the Q60 Red Sport and for being a 400HP "high performance" sedan, the major thing it was lacking was the motor/intake/exhaust sound. I expected A LOT more (and not the fake speaker s*** other manufactures are doing). Also, how in 2017 are they coming out with a high-gloss black touch screen surface that retains fingerprints worse than an ink card? And the two screen setup is quite awkward -- I much prefer Tesla's portrait single screen. It looks aftermarket to say the least.

[Ilya]

I'm currently in a 2015 Q50 as a loaner. The ONLY thing I like about this car is the high beam. The Q50 is a HUGE drop off in performance and comfort/material feel from the Q70. HUGE. The Q50 is cheap AF. How they plan to compete with the BMW 3s, 4s and Lexus IS, etc. is beyond me.

Only Infiniti's I'd consider buying: M56/Q70 5.6, FX56/QX70, QX56/QX80 or whatever it is. In terms of luxury. The only other luxury car (like LUXURY) I've ever driven is a late 2000's A8 (nice but I was never a fan of Euro interiors) and a 2014 LS460L (sex on wheels). Infiniti is below both of those. But I still love my car. For the $28k I paid for it after trade, you can't get close to it's performance and amenities (fully loaded).

[M37xfan]

You should see the options available on the QX30. Panoramic sunroof, LED interior lighting....just to name a few

[InfinitiAce]

Update: I received a call from my dealership that the warranty coordinator is going to cover 50% of the repair cost, excluding taxes and disposal fees, etc. I believe this to be an amicable compromise given the circumstances. I know I came out of the gate bat swinging at Infiniti Corporate for this, and I still hold that Infiniti should recall this part as, in my opinion, it's defective by design, but I am pleased with the result of being the squeaky wheel. One simply don't have this many complaints/repairs for the very same issue and continue to state nothing is wrong. I hope at least this post helps others. I hope to drive this car well past 100K miles, so we'll see how the next 50K go. I also hope that Infiniti will continue to improve their customer service and take care of their customers. Reliability is great, but customer service is what people truly remember when standing on the showroom floor. As they say in business, it's a lot harder to acquire a new customer than it is to keep them.

Congratulations! That seems reasonable to me. I drove my old QX4 to 170k miles without any repairs over basic maintenance. I have two M37s that have not required anything yet. However, I would be pissed if I had a problem like you did. I'm glad you and Infiniti could come up with a compromise.

I never buy extended warranties. You can do a lot of repairs for the 2 or 3 thousand that you spend on a warranty.

[Larz]

I'm currently in a 2015 Q50 as a loaner. The ONLY thing I like about this car is the high beam. The Q50 is a HUGE drop off in performance and comfort/material feel from the Q70. HUGE. The Q50 is cheap AF. How they plan to compete with the BMW 3s, 4s and Lexus IS, etc. is beyond me.

Only Infiniti's I'd consider buying: M56/Q70 5.6, FX56/QX70, QX56/QX80 or whatever it is. In terms of luxury. The only other luxury car (like LUXURY) I've ever driven is a late 2000's A8 (nice but I was never a fan of Euro interiors) and a 2014 LS460L (sex on wheels). Infiniti is below both of those. But I still love my car. For the $28k I paid for it after trade, you can't get close to it's performance and amenities (fully loaded).

All great points, Ilya. I still maintain that Infiniti created a great car in the Q50, but it seems Infiniti have chosen NOT to make the Q50 a challenge against any BM, Merc, or Lexus. It is amazing the level of tech, styling, and performance they engineered into it, but it remains in a class all it's own. Even though the Q50 is slightly cheaper than those competitors, the interior and goofy double screen cannot make up for the lower cost. The Q50 would have been the perfect model to add a diesel option. It is quite popular and the few people who would consider a diesel would have most likely tried it with a Q50 more than any other Infniti model. That would have opened the door to at least put Infiniti on the map with a diesel powered sedan in the states. Yet another opportunity lost.
Buying a used M37 / M56 is still an amazingly great move for the reasons you mentioned. However, if I was going to purchase a used luxury sedan, Infiniti is now much lower on my list as the models from 2013 and up have nothing to offer compared to Jags, BMs, Lexus, and even Mercs from those same years (even my 2009 has more creature comforts). The LS460L is indeed sex on wheels. I can't speak to performance because I have never driven one, but if it has both a luxury and semi-sport feel, it would rank near the Jag XJL at the top of my shopping list. A 2013 Jag XJ-L Porfolio 5.0 goes for about 40k. That's a car, which if new. would cost well over 100k. Those sedans stand out against any other brand:
http://www.warrenhenryjaguar.com/certif ... 01fb46.htm

[silberma]

The steering wheel issue goes back across the Nissan prodct line and was mentioned frequently on the Maxima forum.
You should all note that the Infiniti Q70 ranked as the most reliable car in the latest Consumers Reports ranking of luxury cars better than the other brands mentioned as alternatives on this forum. Furthermore, the repair cost on the Infiniti are much lower than other Luxury brands. If you ever owned a BMW, Audi or Mercedes you would be complaining a lot more.
PS just bought a new Genesis G80. Great car, best value in the luxury car line up with the best warranty in the business. However I am still keeping my Q70

[Big_Tone]

The steering wheel issue goes back across the Nissan prodct line and was mentioned frequently on the Maxima forum.
You should all note that the Infiniti Q70 ranked as the most reliable car in the latest Consumers Reports ranking of luxury cars better than the other brands mentioned as alternatives on this forum. Furthermore, the repair cost on the Infiniti are much lower than other Luxury brands. If you ever owned a BMW, Audi or Mercedes you would be complaining a lot more.
PS just bought a new Genesis G80. Great car, best value in the luxury car line up with the best warranty in the business. However I am still keeping my Q70

I agree 100% regarding reliability and cost of repair compared to German autos. My wife has had an Audi A6 and two BMW X5s. All needed much more repair work done than any Infiniti I've owned. Thankfully she bought the BMWs that were CPO and added a maintenance package. When that expires, she trades the cars in. If I had to buy another car today, the only vehicle that would make my consideration list would be the Lexus LS460.

[armybrat]

You should see the options available on the QX30. Panoramic sunroof, LED interior lighting....just to name a few

I had one of these as a loaner last week while I was having the oil changed and battery update. You can read all about this model online so I will only share my experience with it. First of all, my loaner was the SUV model, not the crossover:


[/url]

No push button, actual key that you turn:


Turn signal, lights and wipers on the left side:


Sport, Eco and manual modes only. Push button park:


Gas and brake pedal way too close together. My foot was all the way against the right side,and still grazes the brake pedal. Not cool:


Back seat is useless for adults. I am 5'-9" and 180 lbs. I adjusted the driver's seat and climbed in the back. Knees scrunched up with feet under the driver's seat. Supposed to seat three but it would be extremely tight for three adults:




Buy hey, plenty of rear storage space though:


Oh yeah, you can push the "A" button to enable/disable the auto engine cutoff at the stop lights:


I only had it for about half a day. The turbo is responsive in sport mode but the transmission seemed jerky to me. When the auto engine cufoff was enabled, the transmission lurched once you took off, not smooth at all. I disabled that function. I enjoyed driving it more on the interstate than around town. It seems to be more at home there. Overall, it was okay, not really impressed.