I will after Infiniti comes back to me with a response. I spoke with the the "Regional Specialist" whose name will for the time being, will not be mentioned and she told me she would let me know Thursday what they could do, if anything about my issue.........we shall see.infiniti_lineup wrote:I would get a second opinion from an independent mechanic.
Sotech.........I would wait until you hear my story........to be continued.sotech wrote:Greetings.. figured I'd introduce myself here. I'm sotech, and hopefully an Infiniti owner soon. I currently have an '05 545i which I love quite a bit, especially since it's got the Sport and Premium packages. That said, I'm looking to compliment it with something even sportier and that has lead me to look for a G35 Coupe. As far as I can tell from my research I'm looking for an '06 or '07 and one with the sport package as I believe that will include the lsd, spoiler and some other options along those lines.
Can anyone here weigh in on any gotcha or gotta-haves or anything like that? I already have 2 other paid off vehicles right now that I'll probably either sell or trade-in, so I'm in no rush , which means I can afford to be picky and patient. Color isn't super important, as long as it's not all white.. my 545i is all white, but that's b/c it's my daily driver and I live in Arizona where that really matters.
Aside from all that, I'm in IT where I work as a senior linux administrator for a company ya'll have probably heard of. I like good movies/tv/books, and of course, autos.
--Sotech
Well, clearly there are many instances relating to oil related engine failures. I can cite six different websites with threads pertaining to 350z, M35, g35, M45 and other engine failures. I can cite a TSB directing "oil consumption" tests and replacing the engines if the they fall outside of the acceptable range. I agree, the reputation of the VQ is/was great. This car is an absolutely pristine example that has an impeccable service history and is driven by a 50 year old women. I had concerns afer our last oil service and mentioned it to our service provider. I watched the oil level after and topped it off a couple times. My concerns were the same as your when I was told by the service manager that the engine was blown and he could tell by the sound. My fiance said it made no unusual sound and no warning lights came on. I hold out hope that Infiniti will, in fact, do the right thing. This is a very expensive car and negative posts on several websites will do more damage to their reputation than what they will save in not honoring merchantability standards. Think about one website of car enthusiasts with 95,000 members and if 1% of the enthusiasts decide to go to Lexus because of a bad consumer experience..........thats a $55 million impact, at 1% ..........gavnator wrote:I'll leave the technical observations to techs like Infiniti lineup and others but I can tell you I have and had the VQ35 in 3 vehicles (Maxima, Pathfinder, M35X) and their pretty much bullit proof IF you service them. None of these motors have ever consumed oil beyond whats used for lubrication. The oil consumption posts you've seen I believe are mostly related to the VK45 which is in the M45. I'm sure there's other possibilites that can cause motor failure like mechanical failures but generally their related to coolant or oil loss. You didn't provide a lot of info regarding the dealer other than the dealer said the M was low on oil. How low?? Did anyone asked how they arrived that the motor is blown? I have no idea where you live but if the dealer can't tell you how they arrived at the conclusion the motor is blown, i'd get it the hell out of that Infiniti dealership.Infiniti dealerships are suppose to be a step above (I know mine is) because that's who services my M. With 83,00 on the clock I dont think Infiniti will do much to resolve the issue unless you have an Infiniti Elite Extended Warranty. LOL
Same motor...same issues.........have you seen the TSB on Excessive Oil Consumption? I wish someone had scared me off..........As of right now I'm an owner of a $30,000 paperweight...........shall I continue? Are you an Infiniti Tech?infiniti_lineup wrote:You have an M35x, he's looking for a G35. Your engine blew because, most likely, you failed to perform the proper maintenance.S pump wrote:sotech.........I would wait until you hear my story........to be continued.
Stop trying to scare off potential owners.
Jake, I have no idea if the motor is blown and I'm pretty sure the service manager doesn't either. The car sits 100 miles away as we speak per Infiniti's request. He literally diagnosed it as "blown" without as much as lifting the hood or checking the oil. Blown can also mean allot of things....bad crank bearings, seized pistons, broken rods......he just said blown and had a salesman trying to sell my fiance a new car within 12 minutes of unloading the car from a flatbed................as far as loopholes go, how can it be OK that a $55,000 car that has a meticulous maintenance record be trash at 83,000 miles? Thats pretty bad depreciation. I have service records from day 1 on this car and it has been driven/babied by a 50 year old woman and serviced on or before schedule all of its short life. I'm not looking for anything free but I am also not settling for a $15,000 engine swap or value loss for a car that has a factory defect that is documented. It is Infiniti's obligation to at least alert owners of these cars to be watchful of oil consumption and ultimately remedy the root cause. Thanks for your opinion.cruzad3r wrote:are you 100% sure the motor is blown?
if you are not, there is no point in asking Infiniti of America to jump in for any type of warranty.
you need to make sure you understand your current situation and make sure you have enough evident that you're taking care of your car. if you neglect your car, don't expect the manufacture to pay for it.
i'm not trying to be a d!(k simply state common sense. i feel as if you're trying to find a loop hole to cover for the car's problem where as you don't even know for sure your problem to begin with.
Good luck with whatever path you choose.
Jake
This dealer sounds like nothing but trouble. I'd get that car away from them ASAP and have a mechanic you trust look at. There are many mechanics out there that can work on these cars that are not associated with Infiniti dealerships. How could he know the motor was blown if he didn't even look at. They just don't blow like that. I'd get it towed out of there immediately and screw this dealer. Forget Consumers Affairs.S pump wrote:On Friday, my gf was on the highway and her M35x suddenly lost power and several warning lights came on. Her car is an 06 M35x with 83k miles. We had the car towed to the closest Infiniti dealer and were told the the motor is blown and for $15k they could put a new motor in. The service manager at the unnamed dealer diagnosed a blown motor without lifting the hood and came up with a trade in proposal within 12 minutes of towing the car into the garage. My question is, has anyone else had this happen and what was the outcome? I have opened a case with Infiniti Consumer Affairs Dept. and wait their response. This site seems to have allot of info and I was hoping to find a solution to this issue. Any input is appreciated. I have seen page after page of issues relating to oil consumption and feel that Infiniti needs to be held accountable for at the very least to alert owners to the issues related to oil related engine failures and ideally to make good on rectifying the situation. This is way too expensive of a car to have something happen like this. HELP
I'm not looking to be negative, I'm looking for suggestions from a group of Infiniti owners on how to react to this. I agree that a second opinion is critical and a blown motor can mean many things. I talked to Infiniti Consumer Affairs and they told me to leave it there until they and the dealer could determine exactly what was wrong. We had just come back from a long trip and my fiance was continuing on to Boston when it happened and I was going to have it brought back to Ct. but haven't at Infiniti's request. I expect to hear from them today as to the resolution. As far as a grain of salt, I wish I had read a cautionary post like mine when I was researching this car, salt or not, as I would have been at least aware that there is an oil consumption "issue".msvara wrote:I don't think posting negative comments on any forum will change inifiniti's minds. For that matter if I were car shopping I wouldn't go to a forum and trust what everyone says about their vehicle. Everything here is peoples opinions and likewise should be taken with a grain of salt. Unfortunately the issue you are faced with is a very tricky one. I would have said "Thank you for your opinion!" and had it towed to another infiniti dealership. Second opinion's are well worth the cost in towing. For that matter if you have been servicing your car elsewhere I would take it there for their expert opinion. It may just be a few things that require replacement not an entire new motor. Heck even a rebuild wouldn't cost you that much!
Good luck.
I'll get back to you.infiniti_lineup wrote:I'll go ahead and reply to this nicely, but do note that I PASSIONATELY hate people who join a forum solely to complain (Hint: you).
While they do share the same basic cylinder block they are engineered quite differently, ESPECIALLY when comparing the VQ35DE in your M35x and the VQ35DE that is used in the 2005-2007 G35 M/T (of which the mentioned ITB08-002 applies to).S pump wrote:Same motor...
Not particularly. There are several issues that apply specifically to the G35's VQ35DE engine block (such as the engine oil level, 40MPH shutter, engine ticking) that are not universally applicable to the M35. This, again, goes toward how the engine is engineered differently between the two models.S pump wrote:same issues.........
Because of that, it would be nothing more than imbecilic to tell others to avoid a G35 simply because you are experiencing issues with your M35x. Feel free to complain as much as you'd like in the M-Series Forum, but don't pop your head into the G25/G35/G37 Forum to spread your blather when you aren't aware of the differences between the models. That is said with the nicest of intentions, of course.
Yes, I have.S pump wrote:have you seen the TSB on Excessive Oil Consumption? ITB8-002 Ring a bell?
It does not apply to your M35x, only to the 2005-2007 G35 M/T, which, as I've stated several times before, has a far differently engineered engine. Oil consumption issues are rare, at best, among the VQ35DE in the 2006-2008 M35. I don't believe I've seen one oil consumption issue with the VQ35HR in the 2008-2010 M35, although it is known that several internal components were redesigned from the VQ35DE in your M35x (which could again go to show that differently engineering engines will experience varying issues and cannot be applied over the entire VQ line), but I digress.
Engine failure will be caused, for the most part, as a result of improper maintenance or irregular driving. Typically engine failure is a result of overheating (irregular driving/improper maintenance), lubrication (improper maintenance), or detonation (improper maintenance). Incorrect engine assembly could also be cause for engine failure, however you mentioned that your engine had 83,000 miles, which would invalidate the misassembly theory.S pump wrote:This car is/was maintained impeccably, far better than my Audis, BMWs and Lexus. Not the issue.....I didn't fail, the engine did. Also driven by a 50 year old women, try again.
Do you see what I'm working with here?
I have a member who joined to complain about everything, while hinting at his/her fault for engine failure.
Per your other thread:
-2006 Infiniti M35x
-83,000 total vehicle miles
-Drove for 500 continuous miles before engine failed
-Engine oil level was LOW after engine failure
-No incidents with low oil level before incident
Hints directly at improper engine maintenance and, unless I can access and examine the engine in person, I will stand by that diagnosis.
My recommendation: Be gracious that your Infiniti Dealership is working with you and offered you a trade-in for compensation. Basically your entire incident stems from the fact that YOU don't have an extended warranty. Blatantly speaking, if you had truly maintained this vehicle to the high-standards that you claim you have, then you would have had an extended warranty plan to supplement the factory warranty. Had you purchased an extended warranty, the entire engine replacement would be covered by Infiniti (pending their warranty investigation).
Let me spell this out for you:
Infiniti is not responsible for any component of the powertrain if you have surpassed the 6-year/70,000 mile coverage period (you have 83,000 miles) and are without an extended warranty. The engine is your responsibility and, as such, you are to bear all repair costs.
So, in totality, don't take your anger/displeasure out on those who are simply shopping for an Infiniti vehicle. Worry about your own situation.
Cruz, I take no offense and understand some folks reading this as sour grapes. I am just very frustrated with this situation and am hopeful that Infiniti comes through......I too am an enthusiast and moved on from year of Audis because of this very reason..........I bought an Infiniti mainly for it's reputation as a dependable car...........My Fiance and I are both in sales and need a dependable, comfortable car and I thought that the Infiniti would fit the bill. I have been playing phone tag with Inf. Consumer Affairs today and remain hopeful that escalation is not needed. Thanks for the info and for understanding.cruzad3r wrote:S Pump, i'm from CT as well and I have used Harte infiniti numerous time. Our family have 3 Infiniti products (QX4, I30, M35). Now i'm not going to say they're the best in customer service nor price nor service but they'll get the job done. Also they're willing to negotiable if the job is big. I'm not sure where your car is right now but it sounds like you somewhat have the situation sorted out so good luck with that
my post wasn't trying to make you look bad or sound like a douch3b@g. i've read numerous forums where people post things that aren't translated properly if you read it wrong. anyway, good luck and if i can help with anything, let me know.
Mazz, with all due respect, my communication skills are fine and have served me well in my life and my career. The reference to my GFs age was to give perspective to the type of life this care lives. She's fine with that. As far as generalizing, yes, I am generalizing because the well documented oil consumption issues and associated failures are generally in the 3.5 liter version motors and are present, to some degree in most renditions of said motors. And finally yes, I do sell products with expessed, implied and merchantability warranties. I have, in several instances, HONORED an implied warranty, long after the expressedwarranty technically expired. If I thought that the user had no contribution to the failure and I did so in the interest of retaining customer loyalty............but thanks anyways for your insightful opinion. It's not your $15,000 motor. I guess I shouldn't expect a meticulously maintained $55,000 vehicle to last 83k miles.mazz wrote:s pump first never ever tell your girl friends age that is classified info for most Women
now ,and sorry about this, stop the whinning . You dont know the condition of the motor ,you dont have the communication skills to find out ,and you generalize about infiniti products [the v8 has much different issues the the v6 motor]
Your claim to be both in sales, this confuses me ,do you sell a product with a warrenty ?
Does the length of the warrenty increase if your customers complains or writes a bad note to you?
If your car is in Warrenty its covered if not its not covered... man up
there is no trend that the v6 have oil related failures and there is nobody to bail you out
Mazz
Scotty, I checked the oil a few weeks ago and have been topping the oil off as needed. The car just slowed and lost power suddenly, no lights, smoke, noise or anything. When my GF was able to weave through highway traffic and get to the shoulder she shut the car off and called me. I figured that the car had gone into some sort of limp mode so I told her to try and start it and it was then that a bunch of warning lights came on.......We had it towed to the dealer and they told us the motor was blown before lifting the hood. I asked the dealer how the oil was and he said he didn't check it. The car has been flawless and it really suprises me that some here have such a cavalier attitude to me when I ask for advice. The quick story is the dealer told me I need an engine for $15,000 and would I like to trade it on a conveniently available preowned vehicle as a salivating salesman handed out his card......................1scottie wrote:s pump, it would help also if you were more specific with the failure...was the engine knocking, smoking, or did it just quit like turning off a light switch? If it was an oil failure then the car would have knocked, smoked, and slowly lost power. Coolant? Did it overheat? Is their oil in the coolant? If it just quit like a turning off a light switch then it could be just a battery or my M did that and it required crank and cam sensors. Get a second opionion and state more diagnostic info and u will get very good info from this site. When my M quit on turkey day, Dustin (Thanks a million), diagnosed the issue spot on. I have vented about the piss poor infiniti quaility issues on the M on this site and got very negative feedback and in reality pretty much all makes are using out sourced parts and labor to produce products that just are not as good as the pristine quaility control we came to expect from Jap cars in the 90's. Just got parts for my Dads 1992 Isuzu pickup, replacement shocks (Original), my M 4 yrs old needs shocks, things have just changed...sorry S pump.
infiniti_lineup wrote:I'll go ahead and reply to this nicely, but do note that I PASSIONATELY hate people who join a forum solely to complain (Hint: you).
See as this is your effort to reply nicelym=, I'll do the same Lineboy...........hate is a strong word....While they do share the same basic cylinder block they are engineered quite differently, ESPECIALLY when comparing the VQ35DE in your M35x and the VQ35DE that is used in the 2005-2007 G35 M/T (of which the mentioned ITB08-002 applies to).S pump wrote:Same motor...
Not particularly. There are several issues that apply specifically to the G35's VQ35DE engine block (such as the engine oil level, 40MPH shutter, engine ticking) that are not universally applicable to the M35. This, again, goes toward how the engine is engineered differently between the two models.S pump wrote:same issues.........
Because of that, it would be nothing more than imbecilic to tell others to avoid a G35 simply because you are experiencing issues with your M35x. Feel free to complain as much as you'd like in the M-Series Forum, but don't pop your head into the G25/G35/G37 Forum to spread your blather when you aren't aware of the differences between the models. That is said with the nicest of intentions, of course.
Yes, I have.S pump wrote:have you seen the TSB on Excessive Oil Consumption? ITB8-002 Ring a bell?
It does not apply to your M35x, only to the 2005-2007 G35 M/T, which, as I've stated several times before, has a far differently engineered engine. Oil consumption issues are rare, at best, among the VQ35DE in the 2006-2008 M35. I don't believe I've seen one oil consumption issue with the VQ35HR in the 2008-2010 M35, although it is known that several internal components were redesigned from the VQ35DE in your M35x (which could again go to show that differently engineering engines will experience varying issues and cannot be applied over the entire VQ line), but I digress.
Engine failure will be caused, for the most part, as a result of improper maintenance or irregular driving. Typically engine failure is a result of overheating (irregular driving/improper maintenance), lubrication (improper maintenance), or detonation (improper maintenance). Incorrect engine assembly could also be cause for engine failure, however you mentioned that your engine had 83,000 miles, which would invalidate the misassembly theory.S pump wrote:This car is/was maintained impeccably, far better than my Audis, BMWs and Lexus. Not the issue.....I didn't fail, the engine did. Also driven by a 50 year old women, try again.
Do you see what I'm working with here?
I have a member who joined to complain about everything, while hinting at his/her fault for engine failure.
Per your other thread:
-2006 Infiniti M35x
-83,000 total vehicle miles
-Drove for 500 continuous miles before engine failed
-Engine oil level was LOW after engine failure
-No incidents with low oil level before incident
Hints directly at improper engine maintenance and, unless I can access and examine the engine in person, I will stand by that diagnosis.
My recommendation: Be gracious that your Infiniti Dealership is working with you and offered you a trade-in for compensation. Basically your entire incident stems from the fact that YOU don't have an extended warranty. Blatantly speaking, if you had truly maintained this vehicle to the high-standards that you claim you have, then you would have had an extended warranty plan to supplement the factory warranty. Had you purchased an extended warranty, the entire engine replacement would be covered by Infiniti (pending their warranty investigation).
Let me spell this out for you:
Infiniti is not responsible for any component of the powertrain if you have surpassed the 6-year/70,000 mile coverage period (you have 83,000 miles) and are without an extended warranty. The engine is your responsibility and, as such, you are to bear all repair costs.
So, in totality, don't take your anger/displeasure out on those who are simply shopping for an Infiniti vehicle. Worry about your own situation.
Yah, I have allot to say but when I typed it out, the thread locked. Fair and balancedinfiniti_lineup wrote:You got something to say there? Keyboard works well for typing things, go on, try it!
Pssssssssst, don't worry about my situation Lineboy...........you clearly are a shill and should be proud of your affiliation with such a fine organization as Infinit........I'm pretty amazed at the arrogance displayed by you and your fellow Infiniti associates........let me give you a clue, I would think, you have given Sotech enough info to cause him concern or maybe not. I came to this website looking for clues as to whether Infiniti was an honorable company to deal with or not..........I've gotten my answer from both you and from Infiniti corporate..........don't think 1% isn't a real number.............good luck and stock up on Gojo, you'll be needing it....:f***?:infiniti_lineup wrote:Well, well. Someone needs to lay off the calculator and get to worrying about his own situation.S pump wrote:Yah OK, you know what's funny though? In the process of trying to discredit me, you pointed out what Sotech was asking about. Now he knows what to look out for...........165,000 members and if 1% are turned to another brand because of poor reputation, thats $82,500,000 impact. You would think as a representative of Infiniti, you would be taught to be more tactful........but thanks for your help.....
Maybe I wasn't clear enough before:
You're going to have your engine blown when you're out of warranty? Well then, you're going to have the cover the $15,000 cost to replace that engine. There ain't no such thing as freebies in this day and age. Too bad we still got whiners, though!infiniti_help wrote:Let me spell this out for you:
Infiniti is not responsible for any component of the powertrain if you have surpassed the 6-year/70,000 mile coverage period (you have 83,000 miles) and are without an extended warranty. The engine is your responsibility and, as such, you are to bear all repair costs.![]()
Psst... stop making assumptions, bud. No one here is a representative of Infiniti, so don't ever ask me to be more tactful.