Dobbs Honda in Memphis, TN screwed me. Bunch of crooks. (Now renamed Autonation Honda)

[xX RB Xx]

My sister bought a RX8 from Dobbs Honda. They said they certified it, Decabed the engine, new plugs, etc. They didn't do anything. 2 days after she bought the shutter valve stuck open and caused a "knocking" sound. Luckly the PO had an extened warrenty on the engine and it was replaced for free at the Mazda dealership. Mazda had to decarb the engine and that wasn't covered under the Warrenty.

If anyone in Memphis needs work done on their car go to Wolfchase Nissan or Wolfchase Honda. They do great work and don't f*** customers over.

[IanS]

Touche' cat man...

Anyway, Donnie called me today and said that they have logged over 90 miles on the car with no light coming on. I should be up there tomorrow around 3pm central time to pick up/inspect the car. He said he is going to have the tech explain the whole "stripped bolt" thing to me, as he feels I didn't get an accurate description of what really happened. Hopefully they don't try and charge me for that. There aren't many places I can think of on an H22 where a bolt can get stripped and they have to drill it out and re-tap it (like I've been told so far), seeing as how pretty much every component (block, head, valve cover) on the damn thing is aluminum, and every bolt is steel.

Hmm. Still sounds sketchy. I agree, there is no bolt on an H22 that could possibly require 7 hours of work. I could manually redrill and tap every bolt on the engine in that time. Dont pay anything. Many dealerships are hurting right now, they are pulling at hairs.

[the converted]

Just make sure that it comes on without the engine running!

[zerepdivad]

Just make sure that it comes on without the engine running!

Someone buy this man a lapdance. I was gonna say the same thing. Thinking they might disable the light all together.

[PapaSmurf2k3]

VTEC works, therefor the oil pressure issue is resolved. Got a speeding ticket on the way home

[RCA]

Keep us updated on the car's health...

As for the ticket...
Stop using VTEC on open roads

[Tyler]

how much was the bill...?

[PapaSmurf2k3]

Keep us updated on the car's health...

As for the ticket...
Stop using VTEC on open roads

I was passing 2 slow travelling cars on the 2 lane highway and thought it would be the perfect time to verify its functionality.

how much was the bill...?

So far 0. Donnie said that it wasn't his job to charge me, its his job to make sure my car is working correctly.

[AZhitman]

Take it NOW to a different dealer. Tell them you're about to take a LOOONG roadtrip, and you need their 1001-point complete inspection, and that you're going to want to fix the most critical things.

They'll make a list of anything they find wrong with it. THAT would go a long way towards easing my mind, if it were my car.

[RCA]

I was passing 2 slow traveling cars on the 2 lane highway and thought it would be the perfect time to verify its functionality.

I wasn't judging. I am sure you weren't being reckless, I was just making funz of yo VTAC!

[PapaSmurf2k3]

Take it NOW to a different dealer. Tell them you're about to take a LOOONG roadtrip, and you need their 1001-point complete inspection, and that you're going to want to fix the most critical things.

They'll make a list of anything they find wrong with it. THAT would go a long way towards easing my mind, if it were my car.

Eh, I'll be doing my own inspection. I'm going to have to fix the coolant leak at the upper radiator hose anyway. It also kinda smells like oil after driving it for a while... not really surprising though, I'm sure oil got on a lot of stuff from all the things we did (changed oil like 3x, oil pressure sending unit, oil pressure test, dropped the oil pan). Its running really good though. I'll keep everyone posted.

[fiznowler]

Glad you got your car back and in working order! Hopefully they treat you right on the price!

[celbii]

What did they charge you this time? Btw just searching for Dobbs Honda brings this thread on the first page of google for me now

[PapaSmurf2k3]

how much was the bill...?

So far 0. Donnie said that it wasn't his job to charge me, its his job to make sure my car is working correctly.

Anyway, so far so good still. I'll probably tackle the upper radiator hose sometime this weekend. I already have the coolant and the catch pans and everything. The car still came back all sorts of dirty, and I've given it a wash and quicky interior detail, but I'll have to do a wash and wax this weekend, and a full vacuum. Radar detector is back in on account of the po-9.

[RCA]

Case closed? Maybe?

[frapjap]

Yeah, what'd you end up with for a bill?

[jdansmith]

Is this situation resolved to your satisfaction, including your bill, rental, ect?

[PapaSmurf2k3]

Yeah, what'd you end up with for a bill?

You are kidding me right?

including your bill, rental, ect?

how much was the bill...?

So far 0. Donnie said that it wasn't his job to charge me, its his job to make sure my car is working correctly.

[/quote]

Seeing as how the bill I disputed was their charges, minus the cost of the rental, I still had to pay for the rental. Other than that, I haven't paid anything yet (besides gas to and from Memphis a bunch of times).

[Sycobob]

Subbed to see the wrap up.

[PapaSmurf2k3]

So I recently got the full bill from my credit card company containing the Dobbs bill. Apparently one of my documents didn't have a letter head, so they aren't going to honor it. Now I gotta go out and get that document with a letter head.

Anyway, I get a call from the salesman at Dobbs telling me that he got an S2000 in. I told him there was no way I was buying a car from Dobbs and explained the situation. He then informed me that Brady got fired 1 or 2 months ago. I told him I wasn't surprised... and was happy. He basically told me that Brady had pulled basically the same s*** on a bunch of people that he pulled on me, and management got tired of it. Score 1 for the good guys.

[Jesda]

I hope he flips burgers for the rest of his life, and not the good burgers -- I mean the nasty stuff served in prisons.

[ADDirishboy]

Glad to hear that butt-hole Brady got fired, and your car is running great.

[sx moneypit]

Good deal brother. I guess Mr. Hutchison realizes that you can't screw people around and get away with it now.

[RCA]

Mission Accomplished.

[PapaSmurf2k3]

Still trying to get a quote from another dealership for all the work done so I can submit it to my CC company. NICO was kind of out of the target demographic for that, so I made a post on Honda-Tech.
http://honda-tech.com/showthread.php?t=2809590

[Dattebayo]

He basically told me that Brady had pulled basically the same s*** on a bunch of people that he pulled on me, and management got tired of it. Score 1 for the good guys.

The fact that the company had to "get tired of it" before firing him speaks volumes about how they view customers.

[breadbox]

I was gonna suggest you post there, but I knew you would anyway.

Sounds like that one guy is gonna get you a faxed invoice. Nice. Now to take down AT&T.

[PapaSmurf2k3]

Oh god don't get me started on AT&T.

[Sycobob]

I've never seen snow. That mean everyone who claims to is an idiot?

[PapaSmurf2k3]

Well, after all that work I did chasing down a quote, I got a notice from my CC company today.

Basically what it said, is that because I submitted the latest document more than 60 days after the charge was filed, that I was SOL. Nobody bothered to tell me this in the many (many... MANY) phone calls with the CC company. They are now saying that I must contact the merchant... and the payment is due on the 7th. What a s*** month so far. Guess I'm calling Dobbs f*** Honda tomorrow.