Movingviolation240 wrote:the thing is it seems to happen to about every other person who buys somthing from them, this isn't an isolated problem. LOTS of people seem to be having them. If it was just one or two I wouldn't think anything of it, crap happens and people always like to complain, but com'on.... there's a trend here.
The trend that has shown up is a bad one. Way back in high school, my psychology teacher said something to the effect of, "If you don't do anything 'bad' to someone else, you'll never have to apologize to them for it."
That same sentiment can be transferred over to the Flash Options situation as, "If you don't screw up an order in the first place, you won't have to make it right after the fact."
If Flash Options was a worth while company, the MAJORITY of their sales would be trouble free. From what I've learned through the boards, that is simply not the case. Their motor sales are NOT trouble free. Too many people have had to deal with after the sale issues, which often became hassles. Even supposed non-FO issues like shipping company confusion and what not are ridiculous. I wonder how much of that is really on the shipping company, and how much of that has to do with the shipping company not being able to understand what the **** the FO guy was telling them, about which shipment was supposed to end up where.
I can just imagine the conversation now:
FO: "You ship part to Mr. ... I only give you four letter of first name. Ship other part to, five letter of person last name."
Shipping Company: "You want me to do what?!"
The concensus seems to be that FO is about $200-400 cheaper than places in the states. Personally, I think my own time and peace of mind is worth a lot more than $300. Especially given that it's the peace of mind which comes from not having think, "Gee... I just sent over two thousand dollars out of the country. I wonder if my story will be like 85% of the rest of the board... or if I'll be that lucky one person, who has a hassle free experience."
:rolleyes
For those of you still looking to get into the selling side of things... you can get away with charging a premium if people can actually see the product they are going to buy.