You're welcome.
I suppose I wouldn't totally blame them since the gasket/O-Ring isn't listed separately on the online catalog. I also know that they have a deeper catalog than what we can usually see online, so I still say
I believe the plug should come with an O-Ring or I've done it like your mechanic and just pulled generic O-Rings that fit and bingo!
Good note on knowing what is going on with your car.
I've known most advisers to be paid on some sort of commission structure. To me it looks like there is a lot of incentive to get that bill as high as possible, although I've met some genuine people who would really work with me. When you drive a luxury vehicle, it seems all bets are off.
If I had done everything shops recommended I do when I owned a Jaguar, I would have spent the purchase price of an Infiniti M in unnecessary maintenance when i owned it. DIY-ing and a general sense of criticality enabled me to keep most of my money in my pocket.
I have been joking with my friends and family about opening an auto shop for women. Well, not for women only, but one that promises women (and generally people who have other interests than cars) that they're not going to get screwed over when they walk in the door. Oh, and it will be open Saturday and Sunday mainly.