Bad Experience at Local Dealership (need to vent)

[notaverage]

good reply by cali

[l33th41]

Did you get the rockers yet BTW?

No ETA on the rockers yet... still waiting on a call

Didn't the sideskirts just come out? Eitherway - the dealeri is willing to make the adjustment - so it still sounds like a great deal for you. You didn't mention the specific price - How did your price compare to sticker (not invoice)?

Sounds like the biggest thing here is the inconvenience - but you do have to allow that the dealer is going above and beyond (depending on the actual price of the car) - by throwing in the Stillen pieces.

From this point on I would try to calm down and lower the blood pressure a little. In the end you will have a hot car, at what seems a great price, already modified to look different than the majority of the ACs on the road. You shoulld feel good about that.

Also - you should base your actions on whether or not you intend to develop a relationship with this dealer - in a sense your car could be a promo car - as such you may have some leverage with the dealer in the future.

Good Luck.

Final price of the car including the stillen pieces was just below sticker.

Blood pressure has gone down since that day... The biggest issue was indeed the inconvenience as well as the way the service department handled the situation. I could go into many other reasons why this service department was awful (including scratching my car while trying to install the fascia) but I won't. I just needed to vent that day.... All in all I am extremely happy with the purchase, the sales department, and the customer service department and most importantly the car itself. As for the service department..... well lets just say I'll be going to one of the others in the area...