Bad Engine Business opinions please

[SxMachine]

Waaay back in Feb. of this year i ordered a s13 clip from a supposedly reputable/ reliable importer of jdm (nissan engines). I was told upon purchase that the clip should arrive in 30-45 i assumed business days from purchase. Nearly 80 days later (mid June) i have no engine, after a series of calls (less than the harrassing amount considering the time span) i have less than a reassurance from the co. other than "it is stateside" concerning the engine. Almost 80 days and nothing. They have no tracking # nothing, no contact with the shipping co. whatsoever. What would u do? I've contiplated getting my money back (quite a few times) and the only reason i haven't is because i rather have an engine (and if possible get some money off install) since i've waited this long. On the flip side i'm like *****em gimme my engine or my money i won't be dealing with u anymore or recommending anyone else deal with u ever. I won't name the importer but i will say it's an east coast company and i'm not the first to complain.

[89240sx]

i would get my money back...

because if they are that bad with the current situation.. imagine if something is wrong with that engine? How hard do you think they are gonna be to deal with then? and how long will that take?

its up to you but that is my opinion.

Mark

[MaineExport]

Well... if they were shafting me I'd be quick to mention their name so others might think twice before dealing with them. But, that is your choice and I'm sure they appreciate it. Personally, I wouldn't buy an engine that I can't personally put my hands on the day the money changes hands.

What kind of research did you do about this company before you decided to do business with them? There are plenty of importers who have engines on hand (or so I've been told)... I guess I don't see why anyone would buy from someone that is going to make you wait an unreasonable amount of tme. I'd cancel the deal if they don't promise to have the engine in a specific (short) period of time. It seems to me that any truly reputable company or shop would not be taking so long to come through.

[SxMachine]

Well i did plenty of research and nothing in their history other than maybe a small handful of custmers, had valid complaints. The company is unstable-hybrids by the way. Not they are a bad company but their cust. service is horrible.

[240marcuSX]

Yeah, thats really @)(#$ up. what ever happened to GOOD BUSINESSES??? I guess one of the only ways to avoid this is to drive a truck to the business and pick it up yourself. Its sad that it cames down to that. If you're not the first to complain, how reputable can they be?? If i ever got shafted like that, Id be posting it everywhere, as well.

[SxMachine]

Its not a matter of me getting to the engine its more like they can't even get the engine. I live in the same state the comany is based. I mean when u think of UnSta. this isn't like them thats why i've somewhat put up with this. I've given them 2 weeks anyway, if they don't call i'm kickin down their door regardless.

[Nathan]

2 weeks is more than generous, I'd just ask for my money back NOW...if you paid with a credit card then contest the charge.

[SxMachine]

Thanks nissan brethren i hate 2 give up the s13 project but o well. I guess i'll be gettin that bike i always wanted. I'll keep yal posted.

[Eklectrick]

If they said 30-45 days, then that's like what, two months if you don't count weekends? (I'd assume if they give you that kind of time frame they meant 30-45 calendar days, but we'll give them the benefit of the doubt) I'd be calling them everyday after two months demanding an update. that's not acceptable if you ask me.

[DAEDALUS]

Know your credit card rules for when this crap happens. You only have a short amount of time to contest a charge. Most cards allow 60 days from the date of the bill, I think this is the minimum by law. It's easy to mail them a short letter explaining your dispute. Their address should be on the back of the bill. Credit card fraud is taken VERY seriously and they will act on your behalf if you claim is valid. I've had to do this numerous times, and I only lost once. If anyone wants a copy of the letter I mail out email me. Whenever I need it, I just change the date, the dollar amount, and the vendor, and then mail it off.

[nissanrcer240]

Quote »Thanks nissan brethren i hate 2 give up the s13 project but o well. I guess i'll be gettin that bike i always wanted. I'll keep yal posted.[/quote]

you dont have to give it up, get your money back and find somewhere else to getteh clip from......never give up:)

[BuudWeizErr]

Scratch Unstable off my list of reputable dealers. Shame too, they used to be one of the best.

Man, my list is getting very short.

[SxMachine]

I paid straight up cash by the way. I'm not quite giving up, but i don't think i'm going ca18det. I'll make sure someone has some in stock if i do. I prob go dual cam Ka or take on an often unexplored project and turbo my single cam.

[slw240sx]

phase II and who else is on that list ryan?

[MaineExport]

Scratch Unstable off my list of reputable dealers. Shame too, they used to be one of the best.

Man, my list is getting very short.

No doubt! I have heard nothing but good things about Unstable-Hybrids until now.

When you said you had done research on the company I had assumed it was a small operation and a few customer complaints would have raised a HUGE red flag with me. BUT... Unstable is a pretty big name in the biz... I'm surprised and dissappointed to hear this.

[240dreams]

wrong

[Anand]

gemmme ma money!!!

take your money and go else where....

[BuudWeizErr]

phase II and who else is on that list ryan?

Heavy ThrottleEnjukuPDMDauntt

Not Many.

[NeedCAforS13]

why dauntt...are you just jumping on the bandwagon with everyone else idolizing dauntt or do you actually know someone who has one of dauntt's motors and its as perfect as he says they are? cause I still have yet to see ANYONE with one of adam's motors?

Sean

[93semax]

No doubt! I have heard nothing but good things about Unstable-Hybrids until now. Unstable is a pretty big name in the biz... I'm surprised and dissappointed to hear this.

Why is Unstable a big name? Do you know anyone who has had work done there? Have you seen their work in person, have you seen their shop? Or is it just internet HYPE.

[Exar-Kun]

yeah, its all hype until you SEE denis kalmans engine and his cars he built. Please shut the hell up now, hes a friend of mine, and I dont take lightly to saying hes "hype". I would reccoment contacting dennis directly, hes a good guy and if you think you need your money back, there should be no reason for him not to give it back to you. I know of at least 4 people who have had swaps done by him, and many thoers who have had misc. work done by he and his shop. I've seen two RB25 swaps done by his shop and affiliates..very nice stuff. Again, contact denis directly...-chet

[NeedCAforS13]

well at least they HAVE engines, and I believe they are pretty cutting edge with RB's in 240's...I'd buy from them over Dauntt...

Sean

EDIT: Sorry Chet didn't see your post...was typing mine but i agree completely with your observations!

[SxMachine]

The messed up part is i've seen their work, i went up there in person to check them out. Cool people but i never saw this coming. I'm not trashing their work or their company but this is unacceptable. To this minute i cannot get them by phone. So i'll have 2 *****in go up there. They have a no return policy and a restocking fee (crazy) but i have no engine 2 restock or return so they gotta be stallin 2 keep my dough. I don't know if they are trying 2 stall me or what but its going to b handled before the week is out. I really want my money now ferk a engine.

[Anand]

yeah, its all hype until you SEE denis kalmans engine and his cars he built. Please shut the hell up now, hes a friend of mine, and I dont take lightly to saying hes "hype". I would reccoment contacting dennis directly, hes a good guy and if you think you need your money back, there should be no reason for him not to give it back to you. I know of at least 4 people who have had swaps done by him, and many thoers who have had misc. work done by he and his shop. I've seen two RB25 swaps done by his shop and affiliates..very nice stuff. Again, contact denis directly...-chet

it's cool that you are sticking up for your friend and his business since you know people that have gotten the engine/install from him...

but.... the fact remains that SxMachine still has yet to get his motor after 80 days and little to no contact from unstable.

I would also like to say that, if someone feels that they have been ripped by a company, they should talk on the boards and see what others think abou it,... which he has done..

I didn't see in any of his post that said others should not do business with them. I hope this is an isolated case and that there are some communication problems that occured...he actually did state that he is not trying ot bad mouth them...

SxMachine........ I hope things work out for you and like exar said, try to contact the owner himself and see what happenes... if not... maybe Exar-Kun can help you out since he knows the owner...?!?!? <~just a thought....

[SxMachine]

Thanks man. I'll keep all options open. There has to be some explanation 4 this madness.

[MaineExport]

Why is Unstable a big name? Do you know anyone who has had work done there? Have you seen their work in person, have you seen their shop? Or is it just internet HYPE.

Settle down Beavis... don't make me smack the taste out-yo' mouth!!! haha... j/k

But seriously dude... lighten up. It was a comment made based on the reputation I have gathered about Unstable-Hybrids through feedback and stories from a lot of people that have done business with them. Their name was tossed around a lot, especially on the old boards... and pretty much everything I've heard was positive. They appear to have done a lot of engine sales and made a number of people happy. That is why I say they are a big name in engine importation and the like. If that's 'internet HYPE' then you can take it or leave it.

I don't personally know anyone that has done business with them, and I've never had any personal experience with them. But.... word of mouth is how MOST businesses like this get a reputation... and it is from the accounts of satisfied or unhappy customers that one bases his opinion on a given company. I suppose I should withold judgement on a company until I have done business with that particular business, huh? Oh wait... then how can I keep from getting screwed?

[BuudWeizErr]

why dauntt...are you just jumping on the bandwagon with everyone else idolizing dauntt or do you actually know someone who has one of dauntt's motors and its as perfect as he says they are? cause I still have yet to see ANYONE with one of adam's motors?

Sean

Get off my back hater.Why don't we ask some of the people who have bought stuff off of Adam?And the same goes with the people who had their money refunded.

You have no room to hate, so go away.

EDIT:Does PDM sell engines? I don't know if they do, I listed shops that I trust. And I have no reason not to trust Adam.

[NeedCAforS13]

whoa budd! no need to get all pissy...

i was just making the observation that alot of newbs come on here and worship dauntt like he's god or something...

i talk to j-spec tuner quite a bit and he was pretty fed up with dauntt's bs so i was pointing out that there is at least one person i talk to who thinks he's not being a good businessman!

and i'm not a hater at all...what the hell does that mean? who has recieved an engine from dauntt? is it the perfect engine like he says they're gonna be? i just asked a question and made an observation that dauntt seems to keep putting this engine thing off...jeez dude lighten up.

Sean

EDIT: sorry if i offended you in any way budd, I was just asking you to elaborate on why dauntt is a reputable dealer you trust, seeing as I still haven't seen or heard of any of his engines yet! I know he sells other things and people have recieved them, but I was asking only about his engines.

[93semax]

. I've seen two RB25 swaps done by his shop and affiliates..very nice stuff. Again, contact denis directly...-chet

RB25 swaps down by Unstable? LOLWait this rb25det s14? Oh that's mine at their shop and it's the only rb25det they have ever done.I am PROBABLY THE ONLY PERSON ON THIS BOARD TO HAVE A SWAP BY UNSTABLE. It's 10 months OVER DUE.You two can STFU.I have have experience with them, I've seen their swaps. I spent 4 days in their shop.I knowJason,Scott,Jake but I don't know Dennis. Sticking up for shop that you have never done ANY BUISNESS with is LOW CLASS.

Mod and the other idoit = OWNED.I will calm down later.

[93semax]

Anyway... Jason is a good guy but they are very slow. You need to demand an engine by a certain date. That's what I had to do. HE ended up getting an rb25 from Venus auto within 3 weeks. Too bad it ended up being no good.I'd say give them another month. Give them a call and demand an engine within 2 weeks or you'll ask for your money back.