y3llows14 wrote:I call that place alllll day long. He know that I need this crap asap.
You and a lot of other people.
When you have hundreds (I don't pretend to know his number of customers, this is an example) of people calling your shop all day every day, are you going to answer knowing that its just going to be more complaints about something you can't change at that moment? I heard from someone he took a whole day to just call people back and update them, maybe he'll do that again. EVERYONE who calls him wants their stuff ASAP, and is tired of waiting, just like you. He has to deal with this all day and I'm sure its stressful, especially when he has engeins to install in the shop. Is it more important to tell people their stuff is coming eventually or fix a car thats in his shop? I think he'd probably fix the car thats there and get it taken care of.
Once again, he is overwhelmed and simply doesn't have time to answer every phone call (or apparently most phone calls) and take care of business. I am not affiliated with him in any way, and all of what I am saying is just my opinion on the matter from what I've gathered from numerous customers of his with both positive and negative feedback (I hear its quality work, but horrible delays). Is it poor service to keep delaying your stuff? Yes. Unfortunately, he is experiencing many delays and unsatisfied customers. I am pretty sure you'll get your stuff, but I have no idea how much longer it will take. Sorry
Once again, good luck with you problems and I hope I've helped you to understand what may be going on a little better. It is your choice to wait or to pull out of the deal. Neither is convenient I'm sure, but you are forced to make that decision. Good luck!