2013 Rogue failed to start

[mikess]

Hi Guys, as you all know by now that I recently bought a new 2013 Rogue FWD/SE package. My Rogue comes with keyless entry/start. So basically I don't have to put a key in the ignition to start the vehicle. The key is always in my pocket and the car senses that and let's me turn the ignition switch. This is the second time this has happened to me, is that when I turn the switch to start the Rogue, it doesn't start, no noise nothing, just not start situation, engine doesn't turn, nothing happens. The car let's me turn the ignition switch no problem but nothing happens when you try to start the car. Than I bring the switch all the way to the off position and try again and it starts fine. The first time it happened I thought maybe it was just a fluke, but it happened again today. It's not something that I can replicate, so I haven't taken it the dealer yet to be taken a look at. I don't know if this is a normal thing to happen sometimes or not. Maybe it's an issue with the immobilizer built into the car?

Can anyone here chime in if this has happened to them as well and if I should take it to the dealer or wait until it gets worse and can be replicated at the dealer.

P.S. Also another thing, not related to this but, I will be starting to do my own oil changes on this and I am able to get Purolator classic oil filters at my local walmart. The filter recommended by Purolator is L14612 however, I've read on this forum that some people use the slightly longer L14610. Is it ok to use the slightly longer filter L14610 or will using it void my warranty? Thanks.

[Rogue One]

I have noticed on occasion my Rogue is a little slow in detecting the presence of my fob. In fact my last Rogue was the same way. I think the issue stems from the limited distance within which the system recognizes the fob and allows the car to be started. Next time it happens, look at the dash and see if it says key presence not detected.

[darylzero]

I have noticed on occasion my Rogue is a little slow in detecting the presence of my fob. In fact my last Rogue was the same way. I think the issue stems from the limited distance within which the system recognizes the fob and allows the car to be started. Next time it happens, look at the dash and see if it says key presence not detected.

His key must of been detected if it let him turn the ignition.

If you don't want to bring it to the dealer right away, then just give them a call and see what they say about the issue.

As for the oil change, good for you! and since you are still under warranty keep all your receipts. I don't use the Purolator filters so I couldn't tell ya.

[mikess]

I was able to turn the ignition all the way to start, but just no action, nothing, no noise either, like sometimes you would get from a dead battery. However, turning the key to the off position and trying again worked, this happened both times. I guess it would be hard to replicate if i took it to the dealer, probably just have to wait until it gets worse or is somehow replicable so that dealer can see it.

About the oil changes, had been doing them myself for the past 7 years on my two (now gone) Dodge Caravans. The Rogue seems even more easier. The dealership gave me two free oil changes, I've already gotten the first one done a bit early around 5000 km. Will get the second one done at 10 000 km then start doing them myself after that. Already purchased a few jugs of 5W30 QSUD (full synthetic) that were on sale for $24.88 at Walmart, I think the sale is still on if someone wants to get in on the deal. Also got 2 Purolator classic oil filters part number L14612 that are specified for the Rogue. Looking forward to doing it myself.

[DTASFAB]

I just noticed in my 2.5 month old 2013 Rogue that I'm getting some acid build up on the negative battery terminal. I have around 2700 miles right now, and I had the same problem the other day, but only once, and I attributed it to the acid on the battery, not to a problem with the intellikey. I don't remember if I turned the ignition all the way back to the off position or just to the acc position before trying again. It started up perfectly fine on the second try and it hasn't happened again. This was last Friday.

I'm planning to clean up the acid on the battery this week, and then I'll report back if the problem occurs again.

[mikess]

My Rogue is also exactly 2.5 months old as well. And this has happened to me twice in this period, last time was just a couple of days ago and first time was maybe around a month or so ago. However, I haven't seen any acid buildup on my battery.

[TrevorK]

P.S. Also another thing, not related to this but, I will be starting to do my own oil changes on this and I am able to get Purolator classic oil filters at my local walmart. The filter recommended by Purolator is L14612 however, I've read on this forum that some people use the slightly longer L14610. Is it ok to use the slightly longer filter L14610 or will using it void my warranty? Thanks.

If you are going to use an aftermarket filter, you should use the one that the aftermarket company recommends for your application. You might not be aware of any differences that are not on the outside of the filter.

I would personally recommend pricing out the Nissan filter first, because if it is close in price, it will be the filter that is best suited for your vehicle. You trusted Nissan with your $25,000 investment so why not trust the oil filters they engineered to protect it?

[Rogue One]

If you are going to use an aftermarket filter, you should use the one that the aftermarket company recommends for your application. You might not be aware of any differences that are not on the outside of the filter.

I would personally recommend pricing out the Nissan filter first, because if it is close in price, it will be the filter that is best suited for your vehicle. You trusted Nissan with your $25,000 investment so why not trust the oil filters they engineered to protect it?

For the same reason that people that do their own brake work choose to put on slotted brakes rather than oem, or others put in a K&N air filter... they're a better grade product. The manufacturer isn't going to put out the extra money to install a premium filter when the oem will suffice. It's all about the bottom line, and keeping manufacturing costs down.

[Rogue One]

His key must of been detected if it let him turn the ignition.

If you don't want to bring it to the dealer right away, then just give them a call and see what they say about the issue.

As for the oil change, good for you! and since you are still under warranty keep all your receipts. I don't use the Purolator filters so I couldn't tell ya.

Thanks, I was a little confused Hmm, seems there are two owners of the 2013 model reporting the same problem. I would strongly urge both members to report this to Nissan asap. Hopefully these are just isolated coincidences and not a sign of a larger problem that may warrant a recall.

[TaiLuu]

Two questions. What are the temperatures like over there and is your cellphone in your pocket next to the key too?

[mikess]

Temperatures were around 10-15 degrees celsius and my cell phone is not in the same pocket, I usually keep it on the passenger seat or the larger coffee cup holder.

On the oil filter note, Purolator specifies the L14612 for the Rogue model for all the years, so that's the one I've bought, it's the shorty version of the L14610. I can get these for less than 5 bucks here at Walmart, the OEM one from Nissan is around 11 bucks, double the price. Also, from what I've read so far, the Nissan OEM oil filter is made by Fram and has cardboard end caps.

[DTASFAB]

Taking my Rogue with 2800 miles (I noticed this first on Friday with about 2500 miles at the time) to get the battery looked at. This sucks. I was searching on google, and it seems this type of problem is not uncommon with Nissan and Infinity. I put "battery acid negative terminal only" into google, and one of the pages it found was on this forum... corrosion-on-the-negative-battery-terminal-t516942.html

I know I could easily clean it myself, but then it would just come back.

[mikess]

Go back to your dealer, these items are all under warranty for at least 12000 miles or 20,000 kms. Including headlight bulbs, windshield wipers etc., Battery having acid build up like this means that the negative post is leaking, meaning defective battery. Go back to the dealership and they should replace it free of cost.

[DTASFAB]

I'm not paying a penny for this. Bumper to bumper warranty is 3 years/36,000 miles.

[Rogue One]

From wiki.answers.com: Usually, battery terminal corrosion occurs when the factory seal between the battery case and the lead terminal has failed, allowing some electrolyte [battery acid] to work its way through to the outside. It tends to "wick" upward [due to surface tension] on the terminal post, and eventually to the cable clamp also. Although lead in the battery terminal is relatively inert, the Sulphuric Acid does cause some corrosion. The fact that this is happening only at one terminal suggests that the seal at the other terminal is still intact. This is unusual in that eventually almost all batteries leak slightly and cause terminal corrosion. The only "fix" is to remove the cable clamps, clean the terminals and clamps well, apply some grease around the base of the terminal post and on the non-contact area of the cable clamp, then reinstall, and coat the entire assembly with grease. This will tend to inhibit the ability of the acid and its vapors from contact with the interface of the terminal post and battery cable clamp, an hopefully extend the time period before it becomes necessary to clean the posts and clamps again. For years, it has been recommended that the terminal posts and cable clamps be thoroughly cleaned AT LEAST once a year, and anytime corrosion is observed.

[DTASFAB]

Screw that, I want a new one.

[mikess]

Screw that, I want a new one.

Definitely ask for a new one, you bought a brand new car, battery shouldn't be having acid build up like this, the seal at that post is leaking.

[DTASFAB]

So I finally got a new battery yesterday. I took it in on October 24, and the technician simply removed the cables, cleaned the terminals, and gave the car back to me. Every piece of data in the dash was wiped clear, including trip odometers.

The acid came back a couple weeks later, and I went back on November 13. A different technician tested the battery, cleaned the terminals, coated them with blue liquid spray, and said everything should be fine. He used a secondary power source, presumably connected to the OBDII port, so that the dash board data would not be wiped clear. He said the battery tested strong and he couldn't condemn the battery because he couldn't find anything wrong with it. I also pointed out at the time that because of the blue coating, the corrosion may take 2-3 months to come back instead of 2-3 weeks, but if there's anything wrong with the battery, it's going to come back regardless.

So last week it was back already, and I brought it for a third time on December 9 for the same problem. Part of my conversation with the service adviser included a comment from me that they'd owe me $26,319 if they weren't able to fix the problem by the fourth visit. The same technician who worked on it in November was vehement that nothing was wrong with the battery and that the corrosion I was experiencing was normal. Obviously I was displeased, but the service adviser and the head honcho of the entire service department came outside to look. The amount of corrosion was similar to the amount that was there in October (pictured above) and back at that time, in October, the head honcho commented that the amount of acid buildup was abnormally high and unusual. I reminded him of his earlier comment, and he agreed to swap out the battery for a new one.

When I picked up the Rogue yesterday afternoon, the service adviser told me they had a different technician do the job, and this third technician was able to find a small leak inside the battery. So the one I have now is a normal looking Nissan OEM battery without those six funky plastic caps that supposedly do nothing since the original is supposed to be completely maintenance-free. The sticker on the battery says it has an 84 month warranty with a totally free replacement if it fails in the first 24 months. But that's not accurate, since this battery now has to become fully covered under the car's original 3 year/36,000 mile BTB warranty. Also, my trip odometers were preserved this time, just as they were in November, so I'm happy with the service, finally.

[Rogue One]

[ROGUEPLANET]

Thats funny, went in to get my oil changed yesterday and they told me that my battery tested bad, even though it didnt show any signs. Gave me the same battery.

So I finally got a new battery yesterday. I took it in on October 24, and the technician simply removed the cables, cleaned the terminals, and gave the car back to me. Every piece of data in the dash was wiped clear, including trip odometers.

The acid came back a couple weeks later, and I went back on November 13. A different technician tested the battery, cleaned the terminals, coated them with blue liquid spray, and said everything should be fine. He used a secondary power source, presumably connected to the OBDII port, so that the dash board data would not be wiped clear. He said the battery tested strong and he couldn't condemn the battery because he couldn't find anything wrong with it. I also pointed out at the time that because of the blue coating, the corrosion may take 2-3 months to come back instead of 2-3 weeks, but if there's anything wrong with the battery, it's going to come back regardless.

So last week it was back already, and I brought it for a third time on December 9 for the same problem. Part of my conversation with the service adviser included a comment from me that they'd owe me $26,319 if they weren't able to fix the problem by the fourth visit. The same technician who worked on it in November was vehement that nothing was wrong with the battery and that the corrosion I was experiencing was normal. Obviously I was displeased, but the service adviser and the head honcho of the entire service department came outside to look. The amount of corrosion was similar to the amount that was there in October (pictured above) and back at that time, in October, the head honcho commented that the amount of acid buildup was abnormally high and unusual. I reminded him of his earlier comment, and he agreed to swap out the battery for a new one.

When I picked up the Rogue yesterday afternoon, the service adviser told me they had a different technician do the job, and this third technician was able to find a small leak inside the battery. So the one I have now is a normal looking Nissan OEM battery without those six funky plastic caps that supposedly do nothing since the original is supposed to be completely maintenance-free. The sticker on the battery says it has an 84 month warranty with a totally free replacement if it fails in the first 24 months. But that's not accurate, since this battery now has to become fully covered under the car's original 3 year/36,000 mile BTB warranty. Also, my trip odometers were preserved this time, just as they were in November, so I'm happy with the service, finally.

[acmm]

I have had intermittent issues exactly as you describe on my 2009 Rogue SL since the first year of ownership. Brought it to dealers attention several times during warranty period but since they could never witness the problem or make it reoccur they really never could diagnose it. But I have it on record for whatever that's worth now that the warranty is over. But I must say over the 5 years of ownership it really has not presented itself on any regular basis. It is more sporadic at best and after a long dry spell I thought it was completely gone. But no such luck just happened again recently. If my memory serves me well it seems to occur in the cold weather months more than usual.
I have had a litany of minor little annoying issues with my Rogue over the years and although I like the 2014 design not sure if I would by another.

[ricbrk]

Our 2013 Rogue does this occasionally. Once the ignition turned and the starter made a noise like it was going to turn them everything went dead. Retried, and it started. I have a lot of keys on my key ring, so I thought maybe that was it. My wife had a episode where the ignition wouldn't turn. She called on her cell phone to ask what to do. She had her purse on the passenger seat with the key fob. I told her to put her keys in the cup holder and try it. It worked then ?

[mikess]

Well, after being fine for all this time it did it again last week. And it's definitely not a battery issue as I don't have any buildup on the battery posts and they are making good contact. Also, when it happened, all the gauges come alive, dashboard lights come on, everything is fine except there is no start, and the keyless entry light wasn't flashing either. Also, there is no noise when there is not start, it's not like it's trying to start and it's stuck, there is just no response whatsoever, however, turning the key back to the off position and starting the second time does the trick.

I would take it to the dealer but, I know it's hard to replicate the problem there and I would probably have to wait till it gets worse. I know the dealership service dept and they will just brush it off and say everything is working normally.

[zengshengliu]

It sounds to me like after you turn the car to on (but not start), the car lost "connection" to the key, so when you try to start the car, it wouldn't, but the light doesn't come on because the key "was" detected earlier when turning the car to on. Try changing the battery on the car key and see if it solve the problem. It could be a weak battery on the key, or something interference with the key (cellphone maybe?) Try changing the placement of the key too (maybe something on the keychain?)

[Rogue One]

Sounds to me like it's an issue with the ignition switch, possibly faulty design/shoddy materials, rather than a problem with key/fob.