charlieo wrote:audtatious wrote:At least USAA will work with you. I've been with them since '83 and have few complaints.
Looks like a nice Sentra project is coming

USAA would give me a happy ending if it meant I was happier as a customer. I don't know what Dattebooboo's problems are.
They screwed up EVERYTHING they did. The adjuster lied several times, they didn't come out when they said they would, they lied about me not making the car available for inspection, they waited two weeks to get back to me with final numbers despite SEVERAL calls, they lost my tow bill copy, they attempted to stop my rental car before giving me the final numbers, they lied about the check being sent, they took the car before payment had been sent, they shorted me almost $200 on my check and refuse to be polite on the phone.
Sure, I was mad. Sure, I was rude sometimes. But I really think that after all that, I should get some kind of a judgment. I sent a nasty letter to their head office and to the MD state insurance commissioner.