Zeitronix Wideband Users....Please Help

[ZenkiS14]

I installed my new Zeitronix wideband unit into my car the other day, and for some reason i can get my logging program to recognize that the wideband is plugged into my laptop. I am using the standard Zeitronix program that came with the wideband on my early 07 Dell laptop (windows XP). The program runs fine, but it wont actually log anything because it isnt sensing that the unit is plugged in. I am running a serialport -> USB adapter to plug in.

Has anyone had any experience with this unit? Can you offer any assistance?

Thanks in advance!