Yowch.

[VStar650CL]

https://www.newsmax.com/finance/laurenf ... d/1176350/

[Bubba1]

It's disappointing, but not shocking. Shortsighted management decisions over the years have a tendency to eventually catch up. That's not to say their entire lineup sucks. They have proven they can build some great vehicles. But decisions like infesting their lineup with unreliable Jatco CVT's before they were fully developed was not innovative. They have earned a perception problem. If they want to win back customers, they need to provide more compelling reasons to buy/lease their vehicles. And If they are determined to continue to skimp on innovation and quality, (forcing their most experienced factory workers to retire does not improve quality), then they need to consider something bold like extending their warranties and actually stand behind their claims of value and quality, despite evidence that suggests otherwise. Just my $.02 . Flame away.

[VStar650CL]

You won't get any flaming from me. For the most part I think you're spot on, although I think some of the strategic blunders have been worse than the technical ones. It seems to me that diving whole-hog into EV instead of HEV was a killer, Ariyas sit unsold on the lot while next door, the Toyota and Hyundai dealers can't keep enough stock on their hybrid models.

[macgiver]

KIA hybrid Sportage is the current strong runner.......at the moment.

[PapaSmurf2k3]

consider something bold like extending their warranties

And actually honoring their warranties!

[VStar650CL]

And actually honoring their warranties!

That ain't fair, Papa. I've personally replaced carpets in three different vehicles with clogged sunroof drains that were clearly customer negligence, but occurred in the warranty period. Recently I replaced an ABS and did extensive harness repair on a '16 Murano whose ABS burned to a crisp because the customer flat out ignored a seven year old recall. Nissan is even pretty generous with goodwill for crap that happens just past the warranty. Corporate has to authorize all of that, so there isn't any top-down problem in that regard.

Customers who think they bought a Rogue-Royce or an Altim-Martin often get ignored, yah. Sometimes I do that personally, and I often tell new Service Advisors that I can fix anything except a defective customer. But it's always because there's a bigger issue with that customer than there is with the car. Corporate isn't the problem with that, and when it comes to backing the product, Nissan isn't the worst in the business by a long stretch.

Now, if your company needs to strategize for the future and you're looking to hire... if the candidate's resume says "former Nissan exec", I'd consider throwing it in the circular file. That's an entirely legit complaint.

[Bubba1]

I agree . Based on my personal experiences with car companies honoring warranties, I believe there are worse ones out there than Nissan. I've had far more unpleasant warranty coverage experiences with new Fords and Chryslers. I do acknowledge that the Nissans I purchased new were back when Nissan built less complex, non-CVT vehicles, plus the two specific Nissan dealers I dealt with were good.

[VStar650CL]

Hooboy....
https://www.foxbusiness.com/economy/nis ... -situation

[PapaSmurf2k3]

Yikes.
Glad I got out of there.