Post by
Mainiac »
https://forums.nicoclub.com/mainiac-u93794.html
Mon May 25, 2009 3:02 am
I recently received a direct mail renewal notice, they wanted to renew me at $38.85 / quarter ($155.40 a year).
I called, told them I felt that was too much for radio in a car, asked about the $77 price (the same as I had last year) and was told that was a one time deal and not available, they offered "lifetime" of the radio for $400 or $500 (forget which) and a few other plans that where well over $100 / year, all of which I rejected. I told the rep. that if the $77 price is not available then to cancel my account when my current service expires, she had to transfer me to "cancellation" dept. and did.
I told cancellation dept. about the $77 / year price, they too said it's not available, I told them to cancel service at expiration, she then comes up with this "6 months for $20" ($48 / year!), I accepted that, she did say that automatic renewal after the 6 months would be at their normal rates, I told her that when that time came we'd see if the $77 price was available or cancel service.
We'll see what happens.