XM NavTraffic acting strange

Discussion of Infiniti's amazing (and underrated) sport-luxury crossovers, the EX35 and EX37. For 2014, the EX series will be renamed QX50, in line with Ininfiit's new naming conventions.
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gloa2000
Posts: 254
Joined: Sat Jul 19, 2008 1:15 pm
Car: 04 Maxima SL, 08 EX35 LuxNav
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My XM NavTraffic started to act strange from this Afternoon and the symptoms are,

1. On Nav screen it used to show arrows in Green/Yellow/Red, they are gone.2. My XM radio didn't work for about 30 seconds showing LOADING sign and it works fine.3. "XM NavTraffic required" screen shows when i click on Traffic info.

I got the 36 months of XM/XMTraffic Free trial by calling XM and obviously it has not been 36 mos yet. I don't mind loosing it since i got them for free but it's strange because my XM Radio still works fine. In my area, the sky is pretty dark/covered with ash due to the mountain fire around.

Is anyone experiencing this? Hopefully its not the XM finding and banning the EX owners using free trials.

Any inputs will be greatly appreciated.



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Punjab
Posts: 122
Joined: Wed Sep 03, 2008 3:34 pm
Car: EX35

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I as well have xm for 36 months and Xm nav traffic says expired.. not sure if its a glitch or nav traffic is dead? and or broken ... possible it was a trial.. not sure but its not longer working...

Regular XM is working

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gloa2000
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Joined: Sat Jul 19, 2008 1:15 pm
Car: 04 Maxima SL, 08 EX35 LuxNav
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UPDATE: My XM online account says, EXPIRED XM NAVTRAFFIC, I used NavTraffic for like 6 months now.

I think I saw in the previous thread, someone had to call couple times to get it fixed.

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gloa2000
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Joined: Sat Jul 19, 2008 1:15 pm
Car: 04 Maxima SL, 08 EX35 LuxNav
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UPDATE

I called in today and could get my NavTraffic Re-enabled after being transfered couple times back and forth.

Punjab, I strongly recommend you to call in and tell them we were told the 36 months trial is for XM Everything Package(radio and NavTraffic), not just the radio. My strategy was to act little bit dissapointed in XM service, they did not even ask how i got the 3 yrs trial, it looks like they knew about this already.

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Punjab
Posts: 122
Joined: Wed Sep 03, 2008 3:34 pm
Car: EX35

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Thanks for info.. Xm Nav is useless in Cleveland, ohio... I will call tomorrow..

Thanks again

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inteller
Posts: 304
Joined: Fri May 23, 2008 5:36 pm
Car: 2008 EX35 Journey AWD

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i always get the worst turds when I call XM, I cannot get the 3yr free deal. They've only offered me the $72 a year deal once and I didn't take it.

scottt
Posts: 86
Joined: Wed Aug 05, 2009 12:11 pm
Car: 2009 Infiniti EX35 RWD Journey

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I was told the free trial was for 3 months, not 36 months. Scott


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