xbox pwned itself

[xekushnr]

Well a few nights ago my xbox shat on itself. I was playing NBA2K7, and turned the system off in the middle of a game because I was (admittedly) losing and getting pissed off. The game was not saving to the HDD or anything like that. I messed around on my computer, and turned back to play it an hour or so later. When I turned it on, I got audio, but no video. When I try to play it in HD I get nothing. I'm pissed.

[audtatious]

Take it back for an exchange?

[Zee]

Well a few nights ago my xbox shat on itself. I was playing NBA2K7, and turned the system off in the middle of a game because I was (admittedly) losing and getting pissed off. The game was not saving to the HDD or anything like that. I messed around on my computer, and turned back to play it an hour or so later. When I turned it on, I got audio, but no video. When I try to play it in HD I get nothing. I'm pissed.

Call Xbox Customer Support, and they will replace it for free.

Oh and not to threadjack but it is related kind of. I had an account and my credit card expired on it. Well because my xbox was in the repair for like 3 months due to a whole lot of different things. I never updated it. Well I called yesterday because I finally got it back and what do they tell me. "Your account has been prementantly canceled." That is not even the worst part, that really wasn't a big deal, but it took them 2 hours to tell me that. They even sent me to the MSN help desk and they sent me be to the Xbox one. Finally I got to pissed that I told them just to **** themselves and I hung up. Out of all of this though they did give me a one month. So yay for Xbox completely missing the entire point of me calling.

[iwantans13]

Yeah my xbox just took a **** and died on me too. Except for mine it just wont read any discs. All you need to do is call the number and they'll send a box for you to ship it to them free of charge. Pretty streamlined IMO.

[xekushnr]

I don't believe its still under warranty. They will probably charge me for it and I dont have the money to get it fixed. I still need to call them though and see what they can do.

[sr20fan]

man, same thing happened to my ps3 j/ki have a friend with a 360 that already screwwed up once. apparently forza2 is bricking a lot of 360s. so be careful

[Lroi]

add another 360 to the foza 187 list....im pissed!

[sr20fan]

my friend was telling me that the return rate for the wii and ps3 is around 1% and the 360 is somewhere around 33%. dont ask msoft about it though, "its not that big of a problem"

[bomb_xero]

nintendo ftw. ps3 too much money, xbox360 just dont want one

[0wn3r]

my roomie w/ a 360 said microsoft was extending their warranty to 3 years.

[JimmyMethod]

I don't believe its still under warranty. They will probably charge me for it and I dont have the money to get it fixed. I still need to call them though and see what they can do.

They just extended the 360 Warranty another 3 years. Just call them.

[Zee]

my roomie w/ a 360 said microsoft was extending their warranty to 3 years.

You are indeed right. Unfortunately for them that was a $1 Billion mistake.

[C-Kwik]

Depends on how you look at it. While I am certain MS didn't have any expectation that so many problems would exist, nor would they intentionally build a system that fails so much, the cost per console to effect this warranty going forward is less than $100. Certainly, they've spent tons for the warranty dating back to launch, but it's certainly not a terrible per console number if you put it into some level of context.

Money would have probably been better spent in preventing the problems in the first place, but it's a lesson learned. I'm sure MS is making updates to the design to minimize future console failures and have hopefully worked out a solution for current consoles that are returned to them.

It would however, be a bigger mistake to not address the problems. While I haven't had any failures that prevented me from playing I certainly feel better given I have 3 360's.

I will say MS acted quite slowly to this, but owned up to it beautifully. Particularly for those that have been affected by a major failure and were out of the 1 year warranty period...

[JimmyMethod]

It's going to cost Microsoft 1 billion dollars to do their extended warrenty thing.

Like that matters to B.G.p.s. isn't he stopping in the middle of next year?

[sr20fan]

im pretty sure they have already figured something out that should stop or at least slow down the bricking process. it did take a long time for them to address it. they even went so far as to say the return rates were not accurate enough for them to address it. but yeah, im pretty sure they figured it out.

[C-Kwik]

It's going to cost Microsoft 1 billion dollars to do their extended warrenty thing.

Like that matters to B.G.p.s. isn't he stopping in the middle of next year?

Uhh? 1 Billion Dollars is a whole lot of money to anyone. And when it's actually the company's money, it matters to stockholders quite a bit. In fact, much of Bill Gates' net worth is in the MS stock so it would be wise for him not to take a big hit there...

[bmike818]

I love m

my roomie w/ a 360 said microsoft was extending their warranty to 3 years.

thanks, now I can buy a Xbox 360 Elite- then I can give my old one to my nephew-with a peace of mind that if it breaks, it's under warranty MS might be losing money on repairs. but they have a much bigger install base than Sony. FYI-SOny's PS3 overheats far worst than the XBOX