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szh »
https://forums.nicoclub.com/szh-u149.html
Wed Jul 27, 2005 7:36 am
Ahha! I found the info ... using the campaign I.D. shown R3006 in contacting Infiniti is important:
Page 1 of 4Reference: Date:ITB03-024 April 23, 2003VOLUNTARY RECALL CAMPAIGN2000-01 Q45 ALLOY WHEELCAMPAIGN I.D. # / NHTSA #: R3006 / 03V-098APPLIED VEHICLE: 2000-01 Q45 (FY33) – (Touring/Anniversary model with 17” alloy wheels ONLY)APPLIED VINS: Vehicles built between:JNKBY31A*1M100002-101879JNKBY31A*YM300015-302786JNKBY31A*YM701255-701280
INTRODUCTIONInfiniti has determined that some 2000-2001 model year Infiniti Q45 vehicles may have a defect which relates to motor vehicle safety. The alloy wheels used on these vehicles may have a casting defect that could cause cracks to develop as the vehicle is being driven. If a sufficient number of cracks develop, the wheel could fail and separate from the mounting hub, resulting in loss of control and a crash. The spare tire steel wheel is not affected.
IDENTIFICATION NUMBERNissan has assigned identification number R3006 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.
NUMBER OF VEHICLES POTENTIALLY AFFECTEDThe number of vehicles potentially affected is approximately 3,600.
DEALER RESPONSIBILITYIt is the retailer’s responsibility to check Infiniti Net for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Infiniti strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
Page 2 of 4SPECIAL CUSTOMER ASSISTANCE FEATURESOn some vehicles affected by this campaign, one or more of the 17 inch alloy wheels may have already been replaced. If the wheel was replaced as a Warranty Repair, no further action is required. However, if the customer paid to have one or more of the 17 inch alloy wheels replaced, the customer may be eligible for reimbursement of the related expense. Please inform the customer that they can request reimbursement by contacting Infiniti Consumer Affairs at 1-800-662-6200.If one or more of the 17 inch alloy wheels was replaced at your dealership, please provide a copy of the repair order/invoice, if available, to the customer.If the repair was completed at a location other than your dealership, please inform the customer that they will need to provide proof of the repair and proof of payment when they contact Infiniti Consumer Affairs.
SERVICE PROCEDURE NOTES:• The spare tire steel wheel is NOT included in this campaign.• Only the factory alloy wheels will be replaced as part of this campaign, NOT the tires.Determine Wheel TypeA. If the vehicle is equipped with non-factory alloy wheels, the vehicle is NOT part of this campaign. Refer to the Claims Information section of this bulletin.B. If the vehicle is equipped with the factory alloy wheels, proceed with “Wheel Replacement” below.Wheel ReplacementReplace all four wheels as follows:1. Raise the vehicle on a hoist.2. Remove all four wheel/tire assemblies.3. Use appropriate equipment to:• Remove the existing tires from the old wheels• Install the existing tires on the new wheels• Balance each tire/wheel assembly4. Install the tire/wheel assemblies on the vehicle. Tighten the wheel nuts in a cross pattern to 98 – 118 N-m(10 – 12 kg-m, 72 – 87 ft-lbs).5. Proceed with “Old Wheel Destruction Procedure” (page 3).
Page 3 of 4Old Wheel Destruction ProcedureCAUTION: Use suitable eye and hand protection when performing the following procedure.Render all the old wheels useless:• Use a suitable cutting tool to cut a V-Notch (about 1 inch deep) in the wheel bead across from the valve stem (see Figure 1).Note: Figure 1 not included in this post.
NOTE:• Wheels affected by this campaign may have been used to mount snow tires or used as spare tires or, in some cases, mounted on vehicles other than those identified as part of this campaign.• If you encounter such a situation, the wheels may be eligible for replacement as part of this campaign.However, pre-approval from the Infiniti Claim Call Center is required PRIOR TO replacing the wheels.• Use the following Parts Information and the Claims Information ONLY when replacing 4 wheels on a vehicle with a VIN that is part of this campaign OR inspecting & releasing a vehicle that has non-OEM wheels installed.
PARTS INFORMATIONDESCRIPTION PART NUMBER QUANTITYWheel / Stem Kit D0300-3H026 4CLAIMS INFORMATIONSubmit a "Campaign" (CM) line claim using the following claims coding information:Campaign ID: R3006DESCRIPTION OP CODE FRTInspect & Replace All 4 OEM Alloy Wheels R30060 1.4 hrsORNon-Factory Wheels – Inspect and release only R30061 0.2 hrsTP030217V-Notch(about 1 inch deep)AFTER BEFOREValve StemSuitable CuttingTool
Page 4 of 4OWNER’S LETTERDear Infiniti Owner:This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Nissan Motor Company, Ltd. has decided that a defect that relates to motor vehicle safety exists in some 2000-2001 model year Infiniti Q45 vehicles.
REASON FOR RECALLThe alloy wheels used on these vehicles may have a casting defect that could cause cracks to develop as the vehicle is being driven. If a sufficient number of cracks develop, the wheel could fail and separate from the mounting hub, resulting in loss of control and a crash. The spare tire steel wheel is not affected.
WHAT INFINITI WILL DOYour Infiniti dealer will replace all four alloy wheels. This free service should take about two hours to complete, but your Infiniti dealer may require your vehicle for a longer period of time based upon their work schedule, or parts availability.
WHAT YOU SHOULD DOContact your Infiniti dealer at your earliest convenience in order to arrange an appointment to have the wheels replaced. If you notice any cracks in any wheel, you should contact your Infiniti dealer immediately to have your vehicle repaired. Please bring this notice with you when you keep your service appointment.Instructions have been sent to your Infiniti dealer. If the dealer fails, or is unable to make the necessary repairs free of charge, you may contact an Infiniti representative toll free at (800) 662-6200. If you reside in Hawaii, please call (808) 836-0888. You may also contact the Administrator of the National Highway Traffic Safety Administration, 400 Seventh Street SW, Washington, D.C. 20590 or call the toll free Safety Hotline at (888) 327-4236.If you have paid to have one or more of your 17 inch alloy wheels replaced prior to this campaign, you may be eligible for reimbursement of the related expense. Contact Infiniti Consumer Affairs at the numbers listed above for information on how to obtain a reimbursement.Federal law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Lessor means a person or entity that is the owner, as reflected on the vehicle title, of any five or more leased vehicles.Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.
Z