Windshield Wipers on the fritz

[wchunter]

My wife called this morning and her wipers aren't working properly, I went and picked it up. Here is the issue: they stop mid-stream for a couple of secs to a minute, then pick back up again. But can stop again. Keep working when the switch is turned off. If you can get them to stop in the off position, they may, or may not start working immediately when the switch is turned on. They even work, intermittently for 2-5 minutes AFTER the engine is turned off. I'm thinking Windshield Wiper Switch, but am unsure. May have to dish out the $100 for diagnostic at the stealership. I'm 3 months and 1200 miles over warranty.
2015 Nissan Rogue SV

[Rogue One]

Duplicate post deleted.

When you activate your windshield wipers, electricity is sent to the wiper motor, which in turn activates the linkage, and then operates the wiper arm to move the wiper blades across the windshield. The entire system is controlled by a windshield wiper module. Some mechanics refer to the wiper module as the wiper governor module. It is located underneath the dashboard, above the brake and accelerator pedal, and is responsible for the complete operation of the windshield wiper system. This device controls intermittent wiper operation, high/low speed wiping, and obviously turns the wipers on or off.

The windshield wiper module is pretty well protected from the outside elements; however, it is an electronic component and is subject to failure over time.

[datechboss101]

It probably might be the motor for the wipers going bad. Check the fuse that is related to the wipers. Also, please be free to download the FSM for your Rogue. Just scroll down till you see a thread that has the FSM for the 2014-2017 Rogues.

[wchunter]

Since I'm 1200 miles out of warranty, I placed a call to Nissan Customer Service to see if they could "help me." A case has been open and I'm schedule to take the Rogue into the dealership tomorrow for a diagnostic. Once a diagnostic is performed and the problem is identified, Nissan then will make a determination of whether they will pay for the repair, as an "act of goodwill." Either way, my wife cant drive without wipers operating correctly.

[datechboss101]

My solution... ditch the wipers and get some Glass Parency. I have this on all my rides, and its helpful, especially when the wipers decide to take a dump.

Here is the link..

https://www.glassparency.com/sponsorship/akaash-jakka/

Im currently not using my wipers at all anymore.

[Maximus099]

Do you have to pay for this diagnostic even if they refuse to do the work?

[wchunter]

Do you have to pay for this diagnostic even if they refuse to do the work?

Yes

[wchunter]

The Technician started a Tech Line since no-one at the Dealer had seen or heard of a vehicle exhibiting these symptoms. After sitting at the dealer for over 3 hours waiting on a verdict, the conclusion from the technicians on the Tech Line was this:

They recommended replacing the wiper motor to start and then retest the auto to see if the symptoms were corrected, if problem persists then replace Body Control Module. Worst case scenario is $1335.72 for parts and labor. OUCH!!!
The technician did disconnect the battery terminals and allow the car to sit for a while then reconnected and the wipers did work correctly during a short initial test, but he caution me that this properly didn't correct the problem and not to try the wipers unless we needed to (rain). If Nissan decline to cover the cost of the repair, I'll submit a customer complaint (not that this would do any good) and then if the problem persists, I'll order a wiper motor form Nissan PartsPlus, or somewhere where I can get a OEM motor at a decent cost and have someone local do the repair for a fraction of the Dealer charge.

[mpattdu]

Does your Rogue have rain-sensing wipers? I don't remember if they were ever an option. If so, maybe something screwy with the sensor.

[Maximus099]

Did they decide to do this under good-will.

[wchunter]

Did they decide to do this under good-will.

They haven't made a decision yet

[Maximus099]

ok thanks please keep us posted.

[sprocket]

If you have access to the service manual, look up auto active test for IPDM-ER. I believe it has a test mode to check if the wiper relays within the IPDM-ER are working correctly.

I feel like the IPDM-ER may be suspect based on the inconsistent behavior including after ignition is off. The wiper should not normally operate when ignition is off regardless of switch position. The BCM communicates over CAN to the IPDM-ER so it's unlikely that's there's a BCM CAN issue. So check the IPDM-ER first.

[wchunter]

I took the Rogue back in to the dealer yesterday for more testing per the Nissan Service Rep. The technician ruled out the wiper transmission by hooking up another transmission and the symptoms continued. He then checked the multi functioning switch under the steering column and it checked out good as well. According to the technicians on the tech line, that leaves the BCM being the culprit. They're working up a quote and giving it to the service rep. Hopefully she will ok Nissan paying for the repair. According to all of their research, there has been only two other Rogues that have exhibited these symptoms; one needed a wiper transmission, the other a BCM.

[darylzero]

The Technician started a Tech Line since no-one at the Dealer had seen or heard of a vehicle exhibiting these symptoms. After sitting at the dealer for over 3 hours waiting on a verdict, the conclusion from the technicians on the Tech Line was this:

They recommended replacing the wiper motor to start and then retest the auto to see if the symptoms were corrected, if problem persists then replace Body Control Module. Worst case scenario is $1335.72 for parts and labor. OUCH!!!
The technician did disconnect the battery terminals and allow the car to sit for a while then reconnected and the wipers did work correctly during a short initial test, but he caution me that this properly didn't correct the problem and not to try the wipers unless we needed to (rain). If Nissan decline to cover the cost of the repair, I'll submit a customer complaint (not that this would do any good) and then if the problem persists, I'll order a wiper motor form Nissan PartsPlus, or somewhere where I can get a OEM motor at a decent cost and have someone local do the repair for a fraction of the Dealer charge.

That is pathetic! They charge you for a "diagnosis" which they really didn't even do because they just want to throw the parts canon at it. Well we don't know what the problem is so first we will replace this then that!

Take it to a mechanic who knows how to diagnose.

This is why Eric at South Main Auto is awesome! This guy can fix anything. If you are lucky and live in NY, take it to him.

Here is a video where he fixes some wipers, it's a Chevy and may be completely different from your problem, but hey.
[youtube]https://youtu.be/GL-F7uY-EeQ[/youtube]

Anyway, the main point of me bringing up SMA is that if you watch some of his videos you will see he actually tests things and diagnoses to find the actual problem. Your Nissan dealership and 99% of dealerships don't do this!

[wchunter]

Good news is Nissan agrees to replace the BCM at no charge to me. Yea!! The trouble is going to be getting the vehicle to the dealer within the next week without running into rain (60miles).

[wchunter]

I sat at the dealership for 9hrs yesterday while they were working on the car. Then new BCM did not fix the problem. Nissan Tech line was supposed to do a video call today with suggestions/ possible remedy, but as of 4:00est, they haven't called and Nissan tech line hasn't responded to 4 emails sent by the technician today. They even replaced the fuse box yesterday, but that didn't help either.

[datechboss101]

I sat at the dealership for 9hrs yesterday while they were working on the car. Then new BCM did not fix the problem. Nissan Tech line was supposed to do a video call today with suggestions/ possible remedy, but as of 4:00est, they haven't called and Nissan tech line hasn't responded to 4 emails sent by the technician today. They even replaced the fuse box yesterday, but that didn't help either.

First thing first, 9hrs??? Are you crazy to sit in a dealership for 9hrs? Didn't they at least offer you a ride or a loaner while the car was in service?

Now, they replaced that BCM and fuse box and still that problem consists, which they basically threw parts to "try" to fix. Try an independent mechanic, or if you have free time, PM me for the FSM, since I have a copy, and you can at least try to narrow down the issue.

[wchunter]

I sat at the dealership for 9hrs yesterday while they were working on the car. Then new BCM did not fix the problem. Nissan Tech line was supposed to do a video call today with suggestions/ possible remedy, but as of 4:00est, they haven't called and Nissan tech line hasn't responded to 4 emails sent by the technician today. They even replaced the fuse box yesterday, but that didn't help either.

First thing first, 9hrs??? Are you crazy to sit in a dealership for 9hrs? Didn't they at least offer you a ride or a loaner while the car was in service?

Now, they replaced that BCM and fuse box and still that problem consists, which they basically threw parts to "try" to fix. Try an independent mechanic, or if you have free time, PM me for the FSM, since I have a copy, and you can at least try to narrow down the issue.

I'm a paraplegic, they didn't have a loaner with hand controls. My wife and son had to drive the 1.5 hrs to pick me up. Good news is the car is fixed. After all was said and done, they "discovered" a wire had been damaged by a rodent and once the wire was repaired and a new BCM installed, the problem is fixed and my wife is back on the road.