Post by
jankenpo30 »
https://forums.nicoclub.com/jankenpo30-u74796.html
Mon Jul 07, 2008 6:20 am
Augusta, GA far has to have the worse Infiniti Dealer Service Dept. in this great country of ours.
Let me start with I called at 8:30 am, got an answering machine, and thus left a message. At 11:45 am when I didn't get a call back, I called again. The gentleman that answered the phone he sounded sleep and annoyed that I even called. He asks when can I bring it in and I respond with "whenever you have a loaner available". I get a pissy lil huff from him and he tells me to hold on.
Now let me explain something...last time I went for service, was shocked because a loaner was not given to me like the very 1st time I went in for service. I was informed that I had to "ask for loaner" when I scheduled service. This is why I said what I said.
He comes back, takes my info, then proceeds to tell me that he can't make a loaner available because Infiniti has cut dealers back on the # of loaners & won't let them give them out unless your vehicle required to stay overnight. Added, there is now a $9.00 up front surcharge on the loaner.
Man if I could get what I owe on this depreciating POS, this vehicle would be gone in a heartbeat. Never got this much BS & hassle out of MBenz when I had vehicle worth less than this one.