Hey all,

In January 2011 I finally received my Infiniti G37 Convertible. I love the car as long as I close my eyes when I'm filling it up with gas

Anyway, after about a year I had serious dents in my door panels because the seat belt wouldn't retract anymore. After complaining to my dealer he agreed to replace both of them under warranty. I told them that I had read online that there was a service pack available for this problem but I'm sure he didn't install them. He just told me that I had to put the seat belt under the holder clips which none of us do (I think) because it's not comfortable at all and it is a hassle to get someone in the back this way.

Anyway, after 2 weeks my seatbelts weren't retracting again. As you can imagine (I really try to watch out for this but it can happen) my door panels are dented again.

It's almost time for my 3rd checkup and I now I want to confront my dealer about this issue. This car is pretty expensive in Europe (80k $ at current exchange rates, even more when I bought it) and every time i unclip my seatbelt I feel like I'm driving a cheap a** car because I have to manually lead the seatbelt back into the retractor .

So, my question after too much text (sorry I had to rant a bit): can one of you lead me to the website that lists all the service packs and their numbers / what they do ? I'm certain it exists, I'm certain I've been there last year but I forgot the URL / didn't save the link ...

Hi,

The best site I have found that reports Service Bulletins is called "Infiniti Help" at infinitihelp.com but you will have to sign up if you want to print them. That's ridiculous about your seat belts.You should not have that problem. I don't. Good luck.

Following are the ITBs for you issues:
10-011D 07/25/2011 Interior - Door Accent Garnish Replacement
00-031B 02/15/2011 Interior/Restraints - Front Seat Trim Material Info
11-012 02/14/2011 Restraints - Revised Pre-Tensioner Seat Belt Retractor

Goodgalz, thank you, that was indeed the website I was searching for.

cmesmurf, thank you as well for giving me the ITBs, but I can't seem to find the 00-031b that you referred to; I did find the 11-012 (which is indeed applicable to my problem and will hopefully solve it) and the 10-011D.

Great, I'm glad the site worked for you. Again, good luck with your seat belt issue.

Does one of you know by any chance how many posts I have to have before I can write private messages to someone ? The system doesn't allow me to do so right now

cmesurf wrote:Following are the ITBs for you issues:
10-011D 07/25/2011 Interior - Door Accent Garnish Replacement
00-031B 02/15/2011 Interior/Restraints - Front Seat Trim Material Info
11-012 02/14/2011 Restraints - Revised Pre-Tensioner Seat Belt Retractor

10-011b is technically for the M and 00-031 is for side airbags (although both may show removal instructions for parts). 11-012 should be the appropriate one for replacing a weak pre-tensioner.

Actual TSB for 00-031a and 11-012 are here: http://www.infinitig37.com/Infiniti-G37 ... itins.html
I don't have the updated 00-031b (which I have not seen posted anywhere) but will look for it next time I updated the section.

Strikeman wrote:Does one of you know by any chance how many posts I have to have before I can write private messages to someone ? The system doesn't allow me to do so right now

i believe it's 5

audtatious wrote:

cmesurf wrote:Following are the ITBs for you issues:
10-011b is technically for the M and 00-031 is for side airbags (although both may show removal instructions for parts). 11-012 should be the appropriate one for replacing a weak pre-tensioner.
Actual TSB for 00-031a and 11-012 are here: http://www.infinitig37.com/Infiniti-G37 ... itins.html
I don't have the updated 00-031b (which I have not seen posted anywhere) but will look for it next time I updated the section.

Classification: RS00-004B
Reference: ITB00-031B
Date: February 15, 2011
RECOMMENDATION AGAINST MAKING CHANGES TO FRONT SEAT ASSEMBLY TRIM MATERIALS
This bulletin has been amended. The Applied Vehicles and Service Information have been updated. Discard all previous copies.
APPLIED VEHICLES: ALL INFINITI VEHICLES
SERVICE INFORMATION
Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact
Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death.
Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically
applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers seat pads or seat storage pouches etc. around or
over the seat back and the passenger seat cushion.
^Damage or failure due to changes or modifications to the front seat assembly are not covered under the warranty.
^Damage or failure due to changes or modifications to the front seat assembly are not subject to indemnification under the Infiniti Dealer Sales
and Service Agreement.
^Dealers may be obligated under their Infiniti Dealer Sales and Service Agreement to indemnify Infiniti for any damages, injures or deaths
caused by modification of the front seat assemblies.
^IFS will not provide retail advance for any changes to the front seat trim materials from factory equipped condition.
^Vehicles with any changes to the front seat trim materials from factory equipped condition may not be eligible for the Signature
PURCHASE Plan.
SEE Section 1 of the applicable Owner's Manual for important Warnings and other information about Front Seat-Mounted Side-Impact
Supplemental Air Bags and Passenger Occupant Classification Sensor.

Ah. I saw it listed somewhere as a M-series replacement.