Hi guys,
Wrote the following e-mail to The FL Attorney General's Office:
Safety hazard presented by the melting dashboards in Nissan's Altima 2008 & 2009 models being experienced by owners all over the State of Florida, including myself. Nissan seems to have put out defective dashboards which melt and create an extremely reflective surface that prevents the drivers from being able to see the road, while driving in luminous conditions. This is NOT a maintenance issue on the part of the owners and there's no way to fix it with any product out in the market, the only option seems to be a dashboard replacement. There are at least 70 documented cases just in the state of FL. It seems that FL has been the most affected; in fact, it became somewhat funny at one point in the forums, until people realized it wasn't just two or three people who had used the wrong product on their dashboard. A few other owners from CA, TX & AZ have reported the issue, including people in other states that bought their car in FL. New cases being added constantly to forums like NICOclub.com, FB, and the Safrecar.org complaint website. I am contacting you in hopes that you will intervene, because Nissan is refusing to acknowledge the safety hazard these melting dashboards represent. Our hope as consumers and Floridians is that Nissan will take responsibility for their defective and hazardous product and that they will fix the issue by paying for the costs of replacing the dashboards in the vehicles affected, including mine. We would like to have a resolution, without having to take individual or a class action suit, all we want is to drive our vehicles safely. However, we are compiling a list of owners and vehicles affected by this problem. Please take a look at this issue and help us get Nissan's attention before someone is hurt or loses their life.
Here are the sites where you can read about the issue and what others have already done in terms of trying to resolve this with Nissan directly.
my-dashboard-is-melting-t569582.html
http://www.carcomplaints.com/Nissan/Alt ... ting.shtml
Twitter: @NICOclub
https://www.facebook.com/nissanusa/post ... 8385130375
Here are just a few of the complaint IDs filed through safecar.org:
10563726,10561529,10563116,10560736,10547222
I and others have filed complaints with safecar.org, nissanusa without a resolution, so now we are making your office aware of the issue and appealing to you for assistance in getting a fair and responsible resolution from Nissan USA.
Regards,
Ruby Gutierrez
Nissan Altima Coupe 2009 Owner