Thank You FEDEX!!!

General discussion forum about the 240sx, and a great place to introduce yourself to the board!
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LugNut18
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They damaged the original package, then repackaged them like this...
Modified by LugNut18 at 6:17 AM 4/9/2009


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BrianHarte
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wow.

"quality control" huh.

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LugNut18
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BrianHarte wrote:wow.

"quality control" huh.
I about s*** myself when I opened the box. Not sure what to think other than I hope nothing is damaged.

n240sxfnatic
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Wow, I would drive down there and flip.

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tctomasc
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LugNut18 wrote:They damaged the original package, then repackaged them like this...
you sure They did it? You sure it wasn't who you bought it from?

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LugNut18
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tctomasc wrote:you sure They did it? You sure it wasn't who you bought it from?
Well there was a label on the box from fedex saying they did it. So I'm fairly positive it was them. Plus I bought them from Works Concepts and there is no way in hell they would ever do this.

nightsauce
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wow thats horrible...you definately should file a complaint and just say it is damaged. Maybe you can get some money out of it

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tctomasc
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REALLY?!?!? Well then wtf, check that s*** now, and find out if you need to make a claim or not...

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LugNut18
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So far no damage. I had to reassemble one of the coilovers. They are dirty/dusty as hell though. I might file a claim for the trash can they ran over lol. FEDEX failed fairly badly lol.

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BrianHarte
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I hate when people open stuff and then "toss it back in".

I had that happen when I shipped a kit to Canada.Customs opened it, THREW it back in, and when it got to customer, SURPRISE, it was broken.

Then of course, it is a b**** to try and file a claim.

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LugNut18
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BrianHarte wrote:I hate when people open stuff and then "toss it back in".

I had that happen when I shipped a kit to Canada.Customs opened it, THREW it back in, and when it got to customer, SURPRISE, it was broken.

Then of course, it is a b**** to try and file a claim.
Yeah that pretty much sums up what they did. But since there is no noticeable damage it's not as bad as I thought when I opened it. All I have to do now is find some camber plates for these. I will say though these coilovers are very light. Way lighter than the Stance's I had

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RCA
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I would send a real nice letter and some pictures to whom ever is responsible or to the Hub which is in charge of you area...

That is efff-ed up!

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LugNut18
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rcabrita wrote:I would send a real nice letter and some pictures to whom ever is responsible or to the Hub which is in charge of you area...

That is efff-ed up!
Not a bad idea. I might just do that.

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adrianfromthecastle
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haha damn that sucks!

lol... I remember my uncle sent me his PC from Arizona to my house in Long Beach... UPS opened up the box, opened up the PC tower, then didn't even put it back together correctly! Luckily, none of the internals were effed up..

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SirSilvia
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Fed Ex has been leaving a bad taste in people's mouths lately. I'll never deal with them again myself.

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95silvia14
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s*** i woulve gone the f*** off

MastaYu
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wow thats messed up

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LugNut18
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MastaYu wrote:wow thats messed up
Yeah. It's more disappointing than anything. I thought they would have taken a little more care. They damaged the original and then they throw the s*** in a box 5x bigger than the original. Not only that but the b**** who delivered them today confessed to running over and destroying my trash can. Massive failure on their part. But at the same time since none of the coilovers have damage, I cant wait to install, and run them

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ArcherV20
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Haha..good god that's awful.

You should make a stink about it. Unfortunatly it won't get you anywhere I don't think. I used to work at FedEx customer service call center the scripted lines they give you treat the customer like poop.

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rico05
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Damn. Why has no one given this man props for getting KW V3s? AWESOME choice my friend!!! How much were they?

And a month mounted to your car will incur far more damage than what FedEx did. Still...epic fail.

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lonely_coupe
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Well, I can tell you from having worked at UPS, there is absolutely no time to deal with broken packaging.... it's pretty labor intensive package handling, and theres only a few people working in the repackaging cage..

plus, I'm assuming that the spare box they had wasn't the correct dimensions to properly use those cardboard spacers to keep the struts from flopping around/into each other.

not saying it's not s***ty... but that happens. just sucks it happened to your shiny new parts. they seem fine though! nice pickup!!!!

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sebazztard
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wow. thats bad. it looks like everything is ok tho. i ordred a set of kybs from ebay and i received them with the tops sticking through the box lol. still worked, but damn we spend too much money to open up boxes that look like a 1st grade project.

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AAV240sx
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Wow, that's horrible, but at least they weren't broken in half or anything.So what kind of camber plates do you plan on running with those?

Tack
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It looks like your box went through the opening scene from Ace Ventura.

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LugNut18
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I picked these up for $1575 shipped. I'll probably pick up a set of front Cusco plates. Still need to find out what mounts work for the rear though. I am no longer angry at fedex. It's disappointing, but nothing was damaged.
Modified by LugNut18 at 6:54 AM 4/9/2009

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LugNut18
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Quote »It looks like your box went through the opening scene from Ace Ventura.[/quote] Those were some awesome movies

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positron1
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Been there man I feel your pain, sweet set though!

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breadbox
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MMMMmmmm Nice. Sucks they did that.

I don't think I have had a bad experience with FedEx yet. I'd hate to see the original box.

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Scuffed_ChukiCoupe
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Damn thats f'd up, dont expect any quick response if you do file a claim. Been over 2 months and im waiting to hear something about a coilover that was stolen from one of my shipments.

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BrianHarte
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I wish these freight people would actually CARE and be worthwhile human beings.

Sadly, they don't seem to be.

The other day I had a kit ready to be picked up by the freight company. They got there, looked at the boxes. Saw that we were shipping fiberglass parts and REFUSED to take the shipment. The reason? They don't want to deal with claims for car parts.

So far this is the 2nd company that has done this (that I know of). USELESS people.

Try working properly instead of just being a pile of s***. eh?


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