Tailgate drooping
Tailgate drooping
My 2014 Rogue SL tailgate drops down about a foot when opened. Nissan claims my vehicle was not included in the recall. I have tried resetting the height and that helps for a few openings but then it starts sagging again. Trying to figure out if it’s the lifters or an electronic issue.
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Rogue One
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- Posts: 8798
- Joined: Tue Jun 14, 2011 10:15 pm
- Car: 2011 Nissan Rogue SL
2012 Nissan Rogue SL
2012 Honda CR-V LX
2022 Honda Pilot Special Edition - Location: Florida, USA
Re: Tailgate drooping
You can verify for yourself if your vehicle falls within the recall dates. Your vehicle's date of manufacture is found on a sticker attached to the car frame and is visible when the driver's side door is open. Look for sticker on the car frame near the door latch post (U-shaped bolt).Nissan is recalling nearly 109,000 Nissan Rogue crossovers from the 2014, 2015, and 2016 model years. According to a bulletin from the National Highway Traffic Safety Administration, some of those vehicles may have problems with their liftgate supports, which could pose a safety hazard.
The problem is rooted in the protective coating used on the supports, which were supplied by Showa Auto Parts Company. In a defect report, NHTSA explains:
In some cases, NHTSA says, it's possible that a stay might even break off. Either way--whether the stay becomes depressurized or separates from the vehicle entirely--it could increase the risk of injury to anyone trying to load the vehicle. (If you've ever been smacked in the head by a floppy liftgate, you know how unpleasant that can be.)
- "The anti-corrosion treatment of the outer tube on the rear lift gate stay was altered from specification by the supplier, resulting in a potentially insufficient coating. The rear lift gate stay provides power assist to the rear lift gate and operates under high pressure gas. If the anti-corrosion coating is insufficient, in certain rare instances, the outer tube of the rear lift gate stay may corrode over time due to salt and water penetration; causing a sudden release of pressure."
The recall affects 2014-2016 Nissan Rogue crossovers manufactured between July 31, 2013 and January 16, 2016. All told, Nissan estimates that some 108,503 vehicles registered in the U.S. are affected.
That being said, I doubt that's your problem. It sounds more like one of the struts is failing. The question is which one? If it were me I'd replace both of them with a good aftermarket set. This may be a job you'd want a qualified mechanic to handle. And no, you don't need to have it done at the dealership, as any decent automotive shop could do this for less than the dealership.
Re: Tailgate drooping
Thanks. My car does fall into the recall dates but Nissan insists there was no recall. They asked that I get an estimate for repair and maybe they will assist in some way with payment. Very strange dealing with them.
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Rogue One
- Administrator
- Posts: 8798
- Joined: Tue Jun 14, 2011 10:15 pm
- Car: 2011 Nissan Rogue SL
2012 Nissan Rogue SL
2012 Honda CR-V LX
2022 Honda Pilot Special Edition - Location: Florida, USA
Re: Tailgate drooping
Check the NHTSA database. Go to the National Highway Traffic Safety Administration's recall page, at www.nhtsa.gov/recalls, and enter your VIN.
If there's another Nissan dealership you could use, I'd stop going to this one. They seem more interested in how much money they can get out of you rather than solving your problems. Honestly unless you're having warranty work done, there's no compelling reason to have any service done at the dealership. Okay, the CVT would be the only exception to that statement. Find yourself a good auto repair shop and you'll save money over anything the dealership, especially the current one, would chage you.
If there's another Nissan dealership you could use, I'd stop going to this one. They seem more interested in how much money they can get out of you rather than solving your problems. Honestly unless you're having warranty work done, there's no compelling reason to have any service done at the dealership. Okay, the CVT would be the only exception to that statement. Find yourself a good auto repair shop and you'll save money over anything the dealership, especially the current one, would chage you.
Re: Tailgate drooping
I used to agree with that. I had my 2013 Rogue CVT drained and refilled by my regular mechanic at 22K and 41K, then by a Nissan dealer at 61K. The dealer overfilled it, despite my continual and repetitive statements about making sure the fluid level was just right upon completion of the job.
The only thing the dealer can do for a CVT that a regular independent shop can't do is the special consult program to measure the remaining life of the fluid, but they hardly ever use it, and typically only upon specific request. It's not an easy test to conduct and it doesn't really tell much that an experienced person can't tell for himself by inspecting the fluid by sight and smell.
I'm now firmly in the "warranty work only at the dealer" camp, for absolutely everything.
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