latest update:
today (after two weeks wait for UV dye to "work its magic") went for checkup - everything is dry and clean.
didn't believe what I heard - checked myself right away on parking lot... yup. nice and clean.
it makes me think that:
1) the guy who originally changed oil was sloppy @25kmiles
2) second guy was sloppy (who replaced oil and filter, cleaned and insisted that oil drain plug wasn't tightened enough) @30kmiles
3) third guy was sloppy - who checked/cleaned again and put uv dye in
4) about todays guy - I don't know
))
not to mention that appointment was for 0900.
i gave keys at about 0855.
at 0920 somebody finally drove car into service bay
at 0930 another somebody came out, checked the car and drove it out.
with all paperwork, key returning - I was out the door at 0940...
also - there is lovely window in client waiting area which is supposed to be your view of service area...
somehow - each of my visits I have to observe at least two techs playing with their phones there, sometimes eating... right in front of my eyes.
despite getting that free oil change out of this ordeal(which WAS nice!)... feels like place you want to avoid.