Stillen Fascia Sagging & Popping Out Issues

[srwong]

Hey guys & gals, well I just got home from driving down south to Costa Mesa to meet with Kyle from STILLEN & his team. He sent me a write-up with the issues that they had found & fixed on my car...

From Kyle @ STILLEN:
As promised, here is the write-up on the issues that we found.

1) There was a definite gap between the hood and the top bar on the fascia. On the corners the gap was acceptable and the same as what we’ve seen on stock vehicle’s. However, the center gap was excessive and in our opinion unacceptable. During our disassembly we found that the holes drilled into the STILLEN fascia by the body shop were about two sizes too large and allowed too much free play. Basically, the factory clips which are re-used on the STILLEN fascia were unable to offer any additional support because the holes were simply too large. To fix this issue we drilled a new hole in the factory support bracket about 1/8” higher than the factory holes. This increased the tension of the fascia on the factory retaining clips and in turn offers more support. By doing this we were able to correct the gap between the hood and the fascia.

2) There was a gap under your driver’s side head light that was very unusual as there is no gap under the passenger side headlight. Upon our inspection we found that the factory support bracket that holds the fascia was loose and could have caused this gap. We tightened the bracket and the gap was reduced however the bracket was still not as secure as the passenger side headlight bracket (as I showed you in the parking lot.) We don’t know what could have caused this or what could be the final fix unfortunately. However, the gap has been reduced to what we consider an acceptable level.

3) When the car pulled in we noticed that the side corners of the joint in the middle of the fascia were bowed out. This is very unusual as this joint should be completely straight. Upon disassembly of the fascia we found that body shop who performed the install put double side tape in the joint between the upper and lower portion of the fascia. This is not mentioned in our instructions so we can only assume that they took it upon themselves to do this. Unfortunately this extra tape caused a stress point in the joint and prevented the two surfaces from evenly joining. This caused the corners to pop out. We have removed this tape and correctly re-assembled the fascia so that there is no more pressure point there. Urethane has a very good memory to it so this flex point should correct itself in time.

4) Another area that we addressed were the top corners of the fascia popping out of the fenders. You were starting to have the issue, which we’ve heard has become a significant issue, of the corners next to the headlight popping out over time. The reason for this is because there is no support in this area from the factory so over time the corners tend to pop out. To fix this we simply insert some self tapping screws into the bottom of the fascia which act as hooks and basically hook to the back side of the fender and keep the fascia from popping out. This is very easy to fix and works very well. To address this issue on new production fascias we have made a change to our mold to allow a little tab in the part so that there is a built in capture on the fender. To remedy this situation for our current customer’s the only option is the self tapping screws to hook onto the back of the fenders. It will not damage the car in any way.

5) On your driver’s side of the fascia we also noticed that the top corner was protruding out quite a lot. We paid close attention to this as we wanted to fully understand why this was happening. Our thoughts are that the increased pressure from the joint in issue 3 could have caused too much pressure up top however the bigger issue was that the top flange that clips into the fender has small holes that are held by the clips in the fender. All of the corners on these holes were rounded off and unable to be held correctly by the inner clips. We did our best to straighten these holes out and we think that with the stress relief from the lower joint and the corrections we made that this should remedy this problem however only time will tell completely.

[crayzitalian3]

sweet write up!! Thanks so much srwong. im definitely dropping this off at the body shop tomorrow so the guy can understand the problems!!

i owe you big time!

[mmx23z]

thank you SR!!! now i got somethin to do this weekend!!

[srwong]

you're welcome guys. But big thanks go out to Kyle @ Stillen & his team for addressing the issue. I know you all were just as upset as me when these issues started, and it got worse. Some people even hella pissed. lol But this is a couple steps in the right direction. =)

[srwong]

bump

[losenone]

kudos to stillen here for the great writeup, but as ive said before i really like the look of the fascia but cant justify spending 600 on the part alone when everyone has the same issues with it...and it still hasnt been corrected out of the factory.

disclosure: i do own the stillen sway bar and its fantastic.

just my .02

[mmx23z]

SR. you should post some pics on here of ur fixed fascia for all of us to admire

[srwong]

kudos to stillen here for the great writeup, but as ive said before i really like the look of the fascia but cant justify spending 600 on the part alone when everyone has the same issues with it...and it still hasnt been corrected out of the factory.

disclosure: i do own the stillen sway bar and its fantastic.

just my .02

Kyle @ Stillen said that they have changed the design for future orders.

SR. you should post some pics on here of ur fixed fascia for all of us to admire

lol ok.. i'll go outside real quick no wand take a few shots


oh and you guys can call me Samantha if that's easier for you. lol that's my name

[srwong]

[srwong]

bump for those who haven't seen this thread yet...

[losenone]

kudos to stillen here for the great writeup, but as ive said before i really like the look of the fascia but cant justify spending 600 on the part alone when everyone has the same issues with it...and it still hasnt been corrected out of the factory.

disclosure: i do own the stillen sway bar and its fantastic.

just my .02

Kyle @ Stillen said that they have changed the design for future orders.


ill believe it when someone buys one and has no issues with it. glad to see they helped you out with the fitment though.

[Ranga14]

So they didn't address the issues with the side skirts? I have severe issues with mine simply not being able to stick. I'm unsure of other options besides attempting to get some hardcore glue.

[srwong]

So they didn't address the issues with the side skirts? I have severe issues with mine simply not being able to stick. I'm unsure of other options besides attempting to get some hardcore glue.

this is regarding the FASCIA. i do not have the side skirts, so i do not know of any problems with that. you would have to take that up with them.

[DAAN.]

Bump so prospective clients can see that this is a company that does not stand behind their products.

[dangeris]

Stillen FTMFW!!!

bullet 4 I am unclear though how they did that. I am assuming it is the area where the fascia meet the fender right behind the headlight. Mine keeps popping out and the only thing that holds it there is the 10mm bolt that screws up and into fender. IS the are they are talking about?

Sam, I know this would be a task but do you think you can take out that bolt and pop off the fascia on one side and snap a couple of pics of this said self tapping screw? ...Please..

[Hussain]

Sam, I know this would be a task but do you think you can take out that bolt and pop off the fascia on one side and snap a couple of pics of this said self tapping screw? ...Please..

thing is, I don't think she should have to. Stillen needs to post a write up with pics. I mean after all, it is their fault that its not fitting right. pretty much all of their products online have a how to install write up with lots of pics.

[nismogxs21]

Stillen FTMFW!!!

bullet 4 I am unclear though how they did that. I am assuming it is the area where the fascia meet the fender right behind the headlight. Mine keeps popping out and the only thing that holds it there is the 10mm bolt that screws up and into fender. IS the are they are talking about?

Sam, I know this would be a task but do you think you can take out that bolt and pop off the fascia on one side and snap a couple of pics of this said self tapping screw? ...Please..

yea im a lil confused about where they put they self tap in

but if it wouldnt be too much trouble i 2nd dangeris request for a couple pics Please

[devilmagic]

Stillen FTMFW!!!

bullet 4 I am unclear though how they did that. I am assuming it is the area where the fascia meet the fender right behind the headlight. Mine keeps popping out and the only thing that holds it there is the 10mm bolt that screws up and into fender. IS the are they are talking about?

Sam, I know this would be a task but do you think you can take out that bolt and pop off the fascia on one side and snap a couple of pics of this said self tapping screw? ...Please..

yea im a lil confused about where they put they self tap in

but if it wouldnt be too much trouble i 2nd dangeris request for a couple pics Please

I 3rd the request for a pic of the self tap screws . my Fascia keep popping out, especially after an highway run. I believe its missing an "support" behind the fascia, so that the frontal wind resist wont push on against the fascia and keep popping the sides (under/behind the headlights).

[Jonnyess09]

...yet this company keeps developing aftermarket products...

[devilmagic]

...yet this company keeps developing aftermarket products...

Its time for peoples voice to be heard

[mcheddadi]

Bump so prospective clients can see that this is a company that does not stand behind their products.

...yet this company keeps developing aftermarket products...

Its time for peoples voice to be heard

I took me some time to realize that businesses are after all businesses. they seem cool and have people on forum posting and also they sponsor peoples but in the end, they are here to make a buck.
the hood dampers where the first thing that got me suspicious. they did lots of good for the community over the years, but that doesn't make them untouchable when some of their products aren't up to the standard we expect them to be.

[devilmagic]

any news on this thread after almost a year?

[czonin]

I'd also like to see some pics of the screws they put in the top corners to prevent them from popping out.

[devilmagic]

I'd also like to see some pics of the screws they put in the top corners to prevent them from popping out.

or zip-tie.. any solution that worked with a photo or two.

[srwong]

sorry guys, i don't wanna take it apart just in case when i do put it back together that it ends up messing up. if you put all those clips in on the top and get the sides connected, you should be good to go. that's what he was explaining to me when i had went out there. another reason why Stillen didnt seem to have this issue with their car, is because theirs is a show car, and does not get driven (which i saw at their establishment, and it's as smexy as the pics, if not more), whereas our cars are used for daily driving. so the bumps and vibrations cause an effect that they haven;t dealt with.