Looks to me like they're doing a lot to improve customer service, their product line, and their reputation. An individual response like that usually says a lot about a business.Me/Ash-SPEC from MySpace wrote:----------------- Original Message -----------------From: Ash-SPEC Performance & TuningDate: Feb 3, 2010 6:50 PM
Check out our page. I was noticing some of the things you'd like to do to your Z in the near or distant future. My boss, Ash Powers, is one of the leading engineers in technology for the Z. Right now we're working on building a Mandrel Bender for 2.5" hardpipe kits to add to the list of toys we've built for this awesome piece of machinery. If you have any questions please feel free to contact us at [email protected] or check out our soon to be updated website at ashspecz.com. You can aslo contact Ash for any questions as well at 386-426-5081. He's always happy to chat with a fellow Z enthusiast.
Thanks for checking us out!NickAsh-SPEC Performance & Tuning
----------------- Original Message -----------------From: Stephen (4885678)To: Ash-SPEC Performance & Tuning (180672244)Date: Feb 3, 2010 3:45 PMSubject: Re: 300ZX
Thanks! I've heard of and have talked to Ash before. But unfortunately, I've heard a LOT from fellow Z32 owners that the business has been slacking big time recently and it's unreliable. True/False? I'm not making accusations, just saying what I've heard and wondering what you guys think
----------------- Original Message -----------------From: Ash-SPEC Performance & Tuning (180672244)To: Stephen (4885678)Date: Feb 3, 2010 4:57 PMSubject: RE: Re: 300ZX
What you have heard is not completely untrue. In the past Ash has had trouble keeping up with the demand for his product being a one man show. About 6 months ago Ash took on a business manager named Hector as well as myself to help him handle the load. Since then we have completely restructured the business and are working on expanding our product line as well as bringing back some of the old products that Ash had on back order for some time. I would like to say that everything that has been said is untrue but then I would be lying to you. The biggest problem Ash had was getting back to people in a timely manner. One gentlemen had a credit with the company because he didn't receive his order, and unfortunately had purchased these products from other vendors. To compensate we designed a TRIPLE Fuel Pump system for his 1000 RWHP Monster that gave him what he needed to complete his project. We now have guarantees on shipment time for products that are in stock. Hector is on the phones day to day and if Ash is busy working on a new product he will answer emails either that day or the following morning. For any questions the easiest way is to contact either Hector or myself that way we can get the information you're looking for and get back to you. For the more difficult questions however we would put you on the phone directly with Mr. Powers himself. I don't want to bore you with unnecessary information so I'll end my note here. But again, if you have any questions please feel free to ask. I'm learning along with everyone else so the questions give me a chance to learn from Ash and are always welcome.
Thanks for the inquiry,NickAsh-SPEC Performance & Tuning