Second Service at 7500 miles.

Nissan Rogue forum - Includes Nissan Qashqai and Nissan Dualis as well.
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denrama
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So, I tried to schedule a second oil change for my Rogue. The service guy told me that he have a Nissan recommended service at 7500 miles that requires a brake service and is is quoting around 139$. I think it is too much. How much did you guys paid for your 7500 miles scheduled service?


philipa_240sx
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IMHO $139 seems high for what is a 1hr job. But it is the dealer after all and their rates tend to be higher than the average shop.

Brake service is important preventative maintenance, esp 4 wheel disc brakes like the Rogue. They should be disassembled, cleaned, lubricated and put back together. This should be done at least once a year, preferably twice in areas that use road salt. Failure to maintain the brakes will result in the pads seizing to the caliper wearing the pads unevenly. You are then faced with an expensive brake job.

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marlin29311
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Mine was about the same price - but i didn't pay for it (part of the dealer agreement when i bought my car). Quite honestly, what they do it look at your car for a hour, that's about it. All you need is the tire rotation and oil and filter change. All of the "oo your car looks new still" checks are somewhat superflourous to me.

zengshengliu
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My 7500 Miles service is $96.71 which I just did a week agoSo I think your price is kind of high

kcab
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I think it's frickin' ridiculous needing service after only 7500 miles. My 98 King Cab 5 spd manual which I wished I had kept instead of buying this Rogue SL 2wd, had only been in the shop once and that for a windshield washer pump, which was covered under warranty. I never had any brake service done on the 98 or any other of my Nissan trucks only oil changes every 3000 mi. and tire rotations every 6000. I turned 1500 mi on this rogue and have had 2 problems. First was the "Service Engine Soon" lite came on dealer said it was the replacement gas cap, this was the same cap I had on my 98 for years and it had been on the rogue from Nov 17th 2008 until some time in Feb 2009 before the lite came on. The second problem is with my key. The other day it got stuck in the ignition where It wouldn't turn on or off. Then when I tried to remove it tem stem stayed in the ignition leaving me holding the fob. More Nissan quality. This company sure seems to be going down hill. This is my sixth Nissan product and I'm really not happy with piece of crap.

RubenTheRogue
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All I have had done is oil change, tire rotation and windshield wipers replaced due to chattering, Nissan's expense, not mine. They tried to charge me for them and I b****ed that I spent over $20k on this thing and you're going to charge me for s***ty windshield wipers....they saw it my way after I told them I didn't authorize replacement, just diagnosis of the issue. Oh, and the gas cap issue...I have an ODBII code reader now so I can turn it off myself if it happens again.

We put 20k miles on it in 1 year, so after the 30k mile warranty is over, it will get all AMSOL fluids and extend the fluid change schedules dramatically...and I do ALL brake jobs on my vehicles, I'm too cheap to pay someone for something I am capable of doing myself.

philipa_240sx
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RubenTheRogue wrote:I'm too cheap to pay someone for something I am capable of doing myself.
Likewise.

There is no law saying you cannot service your own vehicle. So long as you maintain it properly as per Nissan's 'Recommended' service schedule, they cannot deny warranty claims.

Personally, I have yet to take my Rogue in for any regular service. I do it all myself. Oil changes, brakes, etc. Did the same with my '03 Altima... I had a major warranty claim on that car. All I had to do was show Nissan my maintenance records, and they accepted the warranty claim.

AznJohn22
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denrama wrote:So, I tried to schedule a second oil change for my Rogue. The service guy told me that he have a Nissan recommended service at 7500 miles that requires a brake service and is is quoting around 139$. I think it is too much. How much did you guys paid for your 7500 miles scheduled service?
The service guy said $169 for the 7,500 miles maintenance.

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kerrton
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My service department shocks me everytime I talk to them. I just did a service at 12,000 km, I haven't done anything more than oil changes yet, and I wanted to do the "full meal deal" service for around 140 bucks. He told me that most of those "inspect/check" items are overpriced and they would be happy to include them all under the oil change checks and only charge me the $40. I couldn't believe it. They said they have a different philosophy at their dealership, they don't believe in overcharging people for the quick check items. If you're ever passing through Southern Alberta I'll point you in the direction of an awesome Nissan Service Dept.

Anyway the point is you don't get a lot for the 100 plus dollars, just inspection, however inspection is valuable to catch any problems that may be present......

ahhbeebee
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Wow! that does sound like a great deal. I'm interested. I would still save by driving to Lethbridge get those checks done. - now only if I needed my oil changed.

If you don't mind me asking, what's the name of the dealer, and the service rep you deal with Kerrton?

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kerrton
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McDonald Nissan in Lethbridge is excellent, the parts guy is great, and both of the service guys are a great option. I had the CVT rattle problem and they identified it and replaced the CVT before I even knew what was happening, and like I said they try to keep my regular maintenance costs really low.

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kerrton
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philipa_240sx wrote:IMHO $139 seems high for what is a 1hr job. But it is the dealer after all and their rates tend to be higher than the average shop.

Brake service is important preventative maintenance, esp 4 wheel disc brakes like the Rogue. They should be disassembled, cleaned, lubricated and put back together. This should be done at least once a year, preferably twice in areas that use road salt. Failure to maintain the brakes will result in the pads seizing to the caliper wearing the pads unevenly. You are then faced with an expensive brake job.
The brake service issue has been bugging me for a while, so I'd like some more opinions, as my Rogue and wife's Mazda3 have 4-wheel disc brakes. No where in the maintenance schedule does it indicate that the brake hardware needs to be dissasembled, cleaned, inspected and lubed each year, or even every 2 years, unless I'm missing it. It does include a "brake check" in routine maintenance, but I don't think this includes disassembly etc.. I realize that Philip is suggsting this as a "best practice" for brake maintenance, but once a year even in salty snowy locations seems excessive, especially considering our Rogue's are maximum 1 year old and the hardware should still be clean and lubriated, I would think..... This maintenance is not cheap, Mazda charges over 100 bucks to do this which is why we got sick of that dealer and went elsewhere...meanwhile my Nissan Serivce manager feels it is NOT necessary and told me not to even consider having it done before 50,000 km. So this seems to be so subjective and eveyrone has a different opinion, what does everybody think? Does anyone get this maintenance done, or plan to for their Rogue?

philipa_240sx
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Kerrton,

After owning 3 vehicles with rear disc brakes (all Nissan of course), I can honestly say that you NEED to get the brakes cleaned and serviced at least once a year, preferrably in the spring. I failed to service the rear brakes on my Altima, and was faced with an expensive brake job (new pads and rotors) within the first year of ownership. I learned my lesson.

The rear brakes get alot of dirt thrown up at them from the front tires. Winter road salt and sand make it much worse. Over time, this will build up and cause the brake pads to sieze up within the calipers. Once this happens, usually only the inboard brake pad will work and it wears out very quickly. Leave it too long and you will wear the pad down to the metal backing plate and score the rotor as well.

The choice is ultimately yours: $400 for parts + labor to replace the rear brakes every year (or maybe two), or spend a $100 every year to get them serviced and have them last... much longer.

Honda's, Nissan's, Toyota's, GM, Ford. etc They all use a similar rear disc brake design and they all have the same issues.

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kerrton
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Hmmm, I've got to say I'm disappointed in this.

My goal was to have a low maintenance vehicle, but having to completely disassemble, clean and lube the brakes once a year is excessive and sounds ridiculous. I would prefer to have rear drum brakes if it resulted in reduced/reasonable maintenance requirements. It's interesting how this isn't contained in the maintenance manual, and my service manager doesn't recommend it, maybe I'll quiz him on this again. However, our Mazda service manager recommended this for our Mazda3 and it became a real sticking point between us, and resulted in us not returning for service because the guy was absolutely crazy and wouldn't back down on it.

Anybody else have thoughts on this? To me it's a pretty big issue, since if Philip is right, it could result in your rear brakes getting destroyed in a very short period of time, under the right conditions. I would be furious if my rear brakes seized and resulted in a huge repair bill early on, or any time within roughly the first 5 years, and even after that it would really be disappointing. Other opinions?

takeshi
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I've never done this. But I'm not making recommendations one way or the other. IANAM (I am not a mechanic).

philipa_240sx
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Kerrton,

Brakes are often overlooked from a maintenance perspective until it's too late. A bit of servicing every year will go a long way to making sure one of the most critical parts of your vehicle is in top shape and ready to stop you in case of an emergency. I am not saying the brakes will imminently fail, you may well drive 2-3 years without maintenance before you have issues or unusual brake pad wear. In my case, I do alot of driving and I have seen the results first hand when brakes have been neglected. I'll make sure that won't happen again.

BTW, I have not serviced my rear brakes since I bought the vehicle... It's barely been one year... and 50,000km. I usually service them every spring. I swapped out my winter tires last night and inspected the brakes. The linings seem to be fine and I did not note any unusual wear. The brakes are very dirty however and there does not appear to bee any lube left on the sliding surfaces. With the heavy summer driving season ahead of me, I will be sure to clean and lube them within the next few weeks.

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kerrton
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Thanks a lot Philip for all the info, I really appreciate. I was looking at the FSM diagram of the brake components and there are a lot small parts..... I'm just curious, do you do the brake maintenance yourself?

philipa_240sx
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kerrton wrote:I'm just curious, do you do the brake maintenance yourself?
Yes I do. It takes about 15 min per brake caliper. All you need are simple hand tools, metric wrenches, a screwdriver, some anti-sieze lube for the pads and silicone lube for the caliper sliders

If you are mechanically inclined at all, it's a very simple job. Although it seems like alot of parts, only a few get removed for service. Disc brakes are very simple and it's difficult to mess things up once you know how to do it.

I should do a write up on brake maintenance soon... if I get the time.

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kerrton
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That would be much appreciated, I used to do a lot of my own vehicle maintenance, but with a brand new vehicle I haven't considered it yet. I also worked on disc brakes years ago, so I've got some experience, but having a step by step guide would really make me more comfortable. I have the FSM but it only gives steps for repairs, not this type of maintenance from what I can see. Anyway, if you've got the time to put that together some day, I would use it and be very grateful to you. Thanks so much.

Pescakl1
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philipa_240sx wrote:I should do a write up on brake maintenance soon... if I get the time.
if you have the time, that would be great.Never done this on a vehicle (in fact, never done any maintenance myself on any vehicle, but I started doing it when I had this one).

I looked at my brake calipers yesterday and they are covered with small white dots, probably calcium deposits, so I want to remove them to be sure no corrosion starts in that area.

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kerrton
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Philip, my father in law and I are going to do some brake caliper maintenance on the Rogue and Mazda3 this weekend, you've convinced me that it's a good thing to do.

My question is, what type of lubricant do you use for the caliper sliders, just any type of spray lube with silicone or is there some that is specifically formulated for this? And I wasn't anticipating using anti-seize lube on the pads, but I guess I'll have to pick some up at Canadian Tire or some place like that. Is there any tips to consider when applying this lube? Thanks a lot in advance, I really appreciate it.
Modified by kerrton at 9:56 AM 4/28/2009

mx6bfast
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I spent $22 on my 7500 mile frame maintenance. I got an oil change for $22 at Jiffy Lube, used my lifetime tire alignment at Firestone, and the guy there was nice enough to throw in a free tire rotation.

AznJohn22
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Went on Saturday for the 7,500 miles maintenance. It was $169.00 plus tax = $178.00. I bought my car in at 8:05 and was finished in 8:55. Tire balance, rotation, and oil change is that quick?

Asked the service guy how come tire balance and rotation were not included on the bill. Said they dont have a code for everything to put on the bill. Are they actually following the maintenance schedule?

philipa_240sx
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AznJohn22 wrote:Are they actually following the maintenance schedule?
Read here:

Nissan Maintenance Guide

AznJohn22
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philipa_240sx wrote:
Read here:

Nissan Maintenance Guide
I know what should be performed on the maintenance schedule. But are they actually doing it? 50 minutes tire balance, rotation, and oil change? Or do we take their words?

philipa_240sx
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50 minutes doesn't sound unreasonable.

ahhbeebee
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"50 minutes doesn't sound unreasonable."

+1 - agreed. If there was no queue, there should be no reason they couldn't do all that in 50 min (with a couple of smoke breaks in the middle).

Just means you have an efficient service dept.


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