I have an '11 white QX56 and received the settlement notice yesterday. After calling both a local dealer per the instructions and Infiniti Client Services, I can report that there is mass confusion. Each party told me to call the other. I was also informed that the extended 8 year paint warranty had already expired even though the settlement was just announced. What is also confusing is: "The Nissan Rogue and Infiniti QX56 extended warranties provide one full repaint of the white vehicle, but customers will still need to pay a 10% co-pay for the first two years of the repaint claim period. However, if the repaint occurs during the final two years of the repaint claim period, customers will need to pay a 30% co-pay.”
I emailed the lawfirm that brought the suit and will report back when I receive info.
If anyone has info regarding this or has talked to Infiniti I'd like to hear of your experience.
Last edited by Rogue One
on Tue Feb 04, 2020 6:24 am, edited 1 time in total.
Reason: Revise Title