Post by
kerrton »
https://forums.nicoclub.com/kerrton-u88348.html
Thu May 19, 2011 1:30 pm
The response from your dealer service tech is absolute nonesense.
One of the things I like about my Rogue is how solid and straight it tracks on the highway or on any road around town. Anybody tech who tells you that a car pulls to the right in an unsafe manner by design scares me, what kind of manufacturer would design a car this way or let a problem situation like this occur?
I'm at a loss what to say when your dealer outright refuses to repair an obvious problem or perhaps is unable to figure out the problem. I think they're just being lazy, the obvious things to check are front end alignment, tire wear, front suspension, steering rack, column and wheel for alignment, and possibly other items that I'm unaware of but chances are the problem lies in one of these areas.
The other option is to take it to a reputable shop, have them diagnose the problem, then take the diagnosis to Nissan to fix under warranty provided you still have warranty coverage if not, then forget the dealer and just get the problem fixed at a reputable shop, they'll have no trouble diagnosing and fixing a common problem such as this. If are covered under warranty, perhpas you can convince your Nissan shop to reimburse you the cost of having the diagnosis done at another shop due to their incompetance.
Good luck and let us know how this works out please!