Rogue 2016 Tailgate problem

Nissan Rogue forum - Includes Nissan Qashqai and Nissan Dualis as well.
BashFaris
Posts: 2
Joined: Sun May 03, 2020 5:15 pm
Car: 2016 Nissan Rogue SV Tech pkg

Rogue 2016 Tailgate problem

Postby BashFaris » Sun May 03, 2020 10:05 pm

Hello,

I've recently bought a Nissan Rogue 2016 SV tech package, and there is a problem with the tailgate. The problem is that the door would lock and wouldn't open anymore in any way, key/interior button/button on the door itself. Only way to solve it is to disconnect the battery and put it back in, this will solve the problem for a couple of uses until the problem would come back after opening and closing for a couple of times. What happens is that when i try to open the door, it seems like the car receives a lock signal instead. I took the car to Nissan's service center and they suggested that they'd change the latch and hopefully this will solve the problem, but there is a chance it wont and more parts would need to be changed as needed. They checked the battery and it's good.

Any idea what is causing the problem?


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Rogue One
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Car: 2011 Nissan Rogue SL
2012 Nissan Rogue SL
2012 Honda CR-V LX
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Re: Rogue 2016 Tailgate problem

Postby Rogue One » Mon May 04, 2020 3:29 am

Welcome!

It could very well be the latch. That seems to be a failure point on a lot of brands. However, IF that doesn't fix it then your BCM may need to be replaced. Usually disconnecting the battery and leaving it unattached for at least an hour will reset the BCM. But as you've tried that and the reset hasn't held, there's every possibility that is what's causing the issue your having.

By the way, unless that dealership is doing this work under warranty, you're under no obligation to have them do the repairs. I'd get a second opinion and quote for repair costs from an independent shop before proceeding further.

BashFaris
Posts: 2
Joined: Sun May 03, 2020 5:15 pm
Car: 2016 Nissan Rogue SV Tech pkg

Re: Rogue 2016 Tailgate problem

Postby BashFaris » Tue May 05, 2020 3:03 pm

I've ne
Rogue One wrote:
Mon May 04, 2020 3:29 am
Welcome!

It could very well be the latch. That seems to be a failure point on a lot of brands. However, IF that doesn't fix it then your BCM may need to be replaced. Usually disconnecting the battery and leaving it unattached for at least an hour will reset the BCM. But as you've tried that and the reset hasn't held, there's every possibility that is what's causing the issue your having.

By the way, unless that dealership is doing this work under warranty, you're under no obligation to have them do the repairs. I'd get a second opinion and quote for repair costs from an independent shop before proceeding further.
I only disconnect it for 1 minute and put it back on, never left it unattached for a while. Do you think doing that will get me a different result?

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Rogue One
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Posts: 7821
Joined: Tue Jun 14, 2011 10:15 pm
Car: 2011 Nissan Rogue SL
2012 Nissan Rogue SL
2012 Honda CR-V LX
Location: Florida, USA

Re: Rogue 2016 Tailgate problem

Postby Rogue One » Tue May 05, 2020 7:40 pm

It's worth a shot. Because you only had it disconnected for about a minute the system didn't have enough time to completely discharge. Some people even depress the horn button to dissipate any residual electricity, just to be sure. Honestly you could disconnect the battery before retiring for the evening then reattach it the next morning.

If it works and stays that way, then you've saved yourself a repair expense (free is my favorite type of repair). If not, then you've only lost an hour or so of your time.


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