I've recently bought a Nissan Rogue 2016 SV tech package, and there is a problem with the tailgate. The problem is that the door would lock and wouldn't open anymore in any way, key/interior button/button on the door itself. Only way to solve it is to disconnect the battery and put it back in, this will solve the problem for a couple of uses until the problem would come back after opening and closing for a couple of times. What happens is that when i try to open the door, it seems like the car receives a lock signal instead. I took the car to Nissan's service center and they suggested that they'd change the latch and hopefully this will solve the problem, but there is a chance it wont and more parts would need to be changed as needed. They checked the battery and it's good.
Any idea what is causing the problem?