Rear Lift Gate Stuck, HELP!! :)

[mandelbloom]

My rear liftgate wont open..it appears the cargo net got stuck in there. I even tried the manual release and pushing from the inside but no dice!! I am probably going to have to run by the dealer... but hoping I can ge this thing open as I really dont have time for that.

[flashzoom]

u have a cargo net??where can i find cargo net for the EX???been looking for one for a while now.

[mandelbloom]

haha well that doesnt help me much It was from my old G35 I kept it when I traded it in...fits fine..so I suspect any net for a G37 would work? I may be in the market for a new one soon too not sure this will make it out alive.

[flashzoom]

as for the lift gate.if its within the warranty, I would go back to the dealer! don't try to force it open, cus it might void your warranty if you physically break something when trying to open it. just go in, and get a loaner from them.the would be the best thing to do.

good luck

[EXceptional]

fits fine...

Apparently not.

[txgcoupe]

as for the lift gate.if its within the warranty, I would go back to the dealer! don't try to force it open, cus it might void your warranty if you physically break something when trying to open it. just go in, and get a loaner from them.the would be the best thing to do.

good luck

What's being in warranty got to do with it?

Do you expect a dealer to fix something under warranty for your screwup?

John

[rubbersidedown]

This happened to me with a boot shoelace. I agree with the comment that its not a warranty matter. I simply grabbed it and pulled it out. Took a lot of force. With a net, you might have a loop around the lock, so I suggest cutting one end if that appears to be the case.

[mandelbloom]

I ended up taking it in just to be safe..they fixed it for free. Cut the net like you suggested..I should have thought of that makes sense that the loop was caught At any rate best to take it in in case I damaged something pulling it out.

[flashzoom]

No, i don't expect the dealer to fix the paint on the car, if you took a screw driver and decided to run it back and forth on the hood.But if there is a problem that was causeed by normal daily use, then I would expect the dealer to fix it.in this case, the cargo net was caught in the lift gate? if the cargo net was caught in the lift gate under normal usage. then why wouldn't the dealer fix it? it never metioned in the user's manual that DO NOT user any type of cargo net with the EX35. Cargo net is a very very common accessory, by having a cargo net, will cause the lift gate to jamed up. then that's a very unresonable design! I've used cargo net in many cars before, none of them ever jamed up before. So why would it happen on the EX35, if under normal usage!!

But on the other hand, if the Cargo net was tie around the lift gate improperly, and caused the jam. Then of course I won't expect the dealer to fix it.

its all about what caused it, and how it happened.

What's being in warranty got to do with it?

Do you expect a dealer to fix something under warranty for your screwup?

John

[EXceptional]

Please don't forget that your Cargo Net was made for a G35 and NOT a EX35.

It's people like you that force the Dealers to get all defensive about fixing stuff that was broken by owners and their aftermarket Parts. In this case, it wasn't an aftermarket Part, but rather one that was made for another Car.

[mandelbloom]

People like me! Give me a break, they didnt give me a hard time at all I didnt even have to ask to get it covered. The cargo net even if it was made for a ex35 would have done the same thing. The only reason I brought it to the dealer was so they could make sure it was removed properly and I did no further damage.

P.S. To those that were helpful thank you, to those that like to make rude comments dont bother commenting.

[EXceptional]

I never said anything rude.

[Blitzen]

This is a good thread. The design of the latch makes it easy for a net, shoe lace or other item to get jammed in the latch. Thanks for bringing this to our attention. I am careful now not to have items in the back near the latch before I close it.

[flashzoom]

The question is a Cargo Net is a Cargo net!if its not meant to use a Cargo Net, then why does it have the hook and ring design in the cargo area? Did it ever specify that DO NOT user any other cargo net other than EX35? because Infiniti DO NOT even have a cargo net specified for EX35.

I assume you get all your schedule maintenances from Infiniti Dealers?for all the people that doesn't get it form Infiniti dealer, I guess they don't deserve to have the Infiniti Warranty either? Since they are not original Infiniti Service Techs, and Not original infiniti service parts?

The question is about if this was a good or bad design. If they had taken in mind that the Cargo Net might easily get caught, then LET the users know!!! like Caution, do not use other cargo nets, or do not use cargo nets at all!!! the best is not to have the ring and hook for the cargo nets.If they didn't specify, that means they didn't take in mind or test it enough to find out. Us users are not Lab Rats to test for them and find out what's wrong with it. What if this was more serious? for example if by having an cargo net there, for whatever the weird reason, some how the lift gate just spring open and broke someone's nose??? it spring open so fast, that most people wouldn't have been able to avoid. would that still be user's fault??? People only take it seriously when someone gets hurt, or killed.We are their customers, users, not their R&D dept not their paid testers!we are not supppose to be here and trying to figure out what they have done wrong. That's why we paid the big bucks for their car and designs!!I am not saying let's pour water into the fuel tank, or hammer on the windows. Just normal daily use. use common sense. A cargo net is NOT meant to be used in a cargo area? that's not common sense. If I've used the Cargo Net on the Roof Rails, then yea that's not common sense.

Please don't forget that your Cargo Net was made for a G35 and NOT a EX35.

It's people like you that force the Dealers to get all defensive about fixing stuff that was broken by owners and their aftermarket Parts. In this case, it wasn't an aftermarket Part, but rather one that was made for another Car.

[EXceptional]

The question is a Cargo Net is a Cargo net!if its not meant to use a Cargo Net, then why does it have the hook and ring design in the cargo area? Did it ever specify that DO NOT user any other cargo net other than EX35? because Infiniti DO NOT even have a cargo net specified for EX35.

I assume you get all your schedule maintenances from Infiniti Dealers?for all the people that doesn't get it form Infiniti dealer, I guess they don't deserve to have the Infiniti Warranty either? Since they are not original Infiniti Service Techs, and Not original infiniti service parts?

The question is about if this was a good or bad design. If they had taken in mind that the Cargo Net might easily get caught, then LET the users know!!! like Caution, do not use other cargo nets, or do not use cargo nets at all!!! the best is not to have the ring and hook for the cargo nets.If they didn't specify, that means they didn't take in mind or test it enough to find out. Us users are not Lab Rats to test for them and find out what's wrong with it. What if this was more serious? for example if by having an cargo net there, for whatever the weird reason, some how the lift gate just spring open and broke someone's nose??? it spring open so fast, that most people wouldn't have been able to avoid. would that still be user's fault??? People only take it seriously when someone gets hurt, or killed.We are their customers, users, not their R&D dept not their paid testers!we are not supppose to be here and trying to figure out what they have done wrong. That's why we paid the big bucks for their car and designs!!I am not saying let's pour water into the fuel tank, or hammer on the windows. Just normal daily use. use common sense. A cargo net is NOT meant to be used in a cargo area? that's not common sense. If I've used the Cargo Net on the Roof Rails, then yea that's not common sense.

Ok

[mandelbloom]

What would really suck is if you were tying your shoe with your foot on the bumper, you close the tailgate and your lace gets caught...then you cant open it back up and your are stuck to the back of your car!! LOL

[OneOfOne]

I agree, you didnt say anything rude. when people do something stupid or that is their fault they dont want to hear it. and when they foist themselves on dealers then enough of them act like a-holes and then your scenario evolves. this time it did not but the point WAS well made.