You can switch at any time...
Synthetics are a little bit more forgiving. They are good for people who don't always change their oil on time or for high performance engines or people that really put their engine under a lot of stress (towing applications) or lead feet. Good quality dino oil is fine if you are religious about changing your oil every 3 months / 3,000 miles.
See this link from Mobil that debunks some synthetic myths:
http://www.mobiloil.com/USA-En....aspx
As far as service consultants go...Some service consultants are very knowledgable and some have no idea about anything other than what someone (qualified or unqualified) mentioned to them. I have a friend that's a service consultant for Volvo and before he got that job, I had never known him to know anything about cars. I don't think he's ever even changed oil in a car before. He's a nice guy and wouldn't try to steer anyone wrong but I don't think I would take advice from him about vehicle issues.
Food for thought.
Andrew