Radio keeps losing its presets!

[bmajor]

I recently came into the Rogue owners club a couple of months ago with the purchase of my 2011 SL. I have been really pleased with the rogue, with the exception of one thing. About 4 - 5 times per month the radio will lose its clock settings, audio settings and station presets. 1st thing i thought of was the battery but the strange thing is that it doesn't lose my XM station presets like the AM/FM presets. I have taken it to a dealer and he checked the ground connects and battery and such and said there is nothing he can find wrong. Anyone else have this happen, what can i do about it? I've heard this head unit goes for about $2500 and it is covered under my extended warranty but i cant get anyone to tell me something is wrong..... Can you guys shed some light on this?

[Rogue One]

If it's losing the standard radio and holding the XM stations, it suggests there's a problem with the unit itself. My 2011 head unit had a defective usb port, so they replaced it for free under warranty.

Depending on which head unit you have, they can be found on eBay for anywhere between $95-$400.

[bmajor]

If it's losing the standard radio and holding the XM stations, it suggests there's a problem with the unit itself. My 2011 head unit had a defective usb port, so they replaced it for free under warranty.

Depending on which head unit you have, they can be found on eBay for anywhere between $95-$400.

im not sure of the model number but it is the one with the backup camera screen in it. No Navigation though... MY warranty deductible is very low so i would like to have it replaced from the factory with a new unit but, the dealership is telling me that until they see it happen they cant call the unit defective. How am i supposed to recreate this issue if it happens randomly? Frustrating

[keitarosan]

Just want to share what my buddy did to convince the dealership. He recorded his daily routine until the issue re-appeared. Bad thing though, the issue did not replicate when he was on the dealership.