Radiator Express Complaint.

[sammy]

Ordered a new rad from Radiator Express because their add said it was a 2 row........got it today............and it was only a single row, so out goes the pissed off e-mail asking if they made a mistake or were engaging in false advertising........wonder what their response will be?:mad:

[U12 2NR]

did you stop to think it was just a mistake and that they would be willing to correct the problem? Don't be some damn hot headed. Wait until you hear back from them before you go shooting your mouth off about a company robbing you. All I see so far is a simple little mistake.

[marknfx]

i'm in the process of making custon raditors for a s13 with a sr20det swap for 375 bucks. i'll have pics of it when its done!

[PalmerWMD]

I think it's abit early to call a rip-off.If they correct it, I think u have no complaint lets wait to see.

I think as a site we should trty to not be too quick to bash vendors, hard working people like you and me.

Hopefully you will get it replaced with what you need.

Fred...

PS: I went ahead and edited the thread title to "complaint" from "rip-off"

[sammy]

ok...found out the problem....radiator express gets alot of stuff from CSF......and CSF failed to notify Rad Ex that the 2 row was no longer available, and took it upon themselves (CSF) to just ship the single row at the 2 row price without anyone (Rad Ex or customers) being notified, Rad Ex credited my card for the difference in price........if I sounded pissed off it was because I WAS! we have had over a week of triple digit temps here, and I was really looking forward to swapping out the radiator this past weekend, but instead I had to sit on my thumb waiting to get in contact with Rad Ex.

U12 2NR if you had actually READ my post, it stated that i asked if they had made a mistake........sounds like you are guilty of the same thing you were *****ing at me about?

PalmerWMD, thank you for the CONSTRUCTIVE (read this carefully U12 2NR!) criticism......and for editing the post........I apologize if anyone was offended