QX60 AC Suddenly Quit - Where to Start?

In 2014, the G37 Sedan became Infiniti Q50. G37 Coupe and Convertible became Infiniti Q60 under Infiniti's new naming structure - Here's the place to discuss the Q50 and Q60!
EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

Last Saturday my wife drove our 2014 Infiniti QX60 to town, which is about a 20 minute drive. She said the AC worked OK (cool, not cold) on the way there but on the way home it was blowing warm air.
Yesterday I tried to add refrigerant, but the gauge showed over 100 PSI and the system didn't seem to accept any refrigerant.
Tonight I took the passenger wheel off and pulled the splash guard back so that I could see the clutch end of the compressor. The compressor didn't run at all, both with the AC running and with it not running.
I'd like some advice on steps to take, from easiest to hardest, on how to diagnose what the problem is. I'm reluctant to replace the compressor unless I absolutely have to since it looks like a real pain in the you know what.
Thanks in advance for any help given.


User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

First step is, make sure the compressor clutch is turning on. Use the Auto Active Test in the IPDM, see page PCS-8 here for how to do it:
https://www.nicoclub.com/service-manual ... %2FPCS.pdf

If the clutch clicks during the test, you know the problem is that the compressor isn't being activated, not that it's bad. Go to (2).

(1) If it doesn't click, refer to page PG-88 here for the IPDM layout.
https://www.nicoclub.com/service-manual ... 4%2FPG.pdf
The IPDM is located upside down at the back of the underhood fuse & relay box. Check fuse #53 with a test lamp, if it's blown then that may be the whole problem. If it keeps blowing then your compressor probably has a shorted clutch coil. If the fuse is good, put the test light on pin 56 Sky Blue and run the Auto Active test again. It should light 5 times, if it doesn't then your IPDM is bad. If it does then either your compressor clutch is open or there's a break in the wire between the IPDM and compressor. An ohmmeter can tell you which.

2) If the compressor circuit checks okay, there are four sensors which can cause the compressor to not activate. The first is the refrigerant pressure sensor. The ECM monitors that, so any good scanner should be able to stream the voltage. Static pressure generally reads around 1V, and when they fail they virtually always flatline at 0V. If that checks okay, the other three sensors are monitored by the HVAC controller (AC Auto Amp in Nissan-speak). The Ambient sensor is very easy to check, if the temperature displayed in the cluster is "---" or "-22" then the Ambient sensor is open circuit and the HVAC C/U thinks your car is in Siberia. The In-Car and Intake sensors aren't so easy, but only because you need to pull some panels. The In-Car is located near the driver's right knee and requires dropping the lower dash. The Intake is located inside the HVAC box on the evaporator fins, but the connector is accessible by pulling the glove box. Both are 2-pin connectors with one Green and one White wire. You can check them by using a cut safety pin or paper clip to short Green-to-White at the back of the connector, then see if the AC will turn on. If it does, you've found the bad sensor.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

Thanks so much for the comprehensive reply!
A couple of things. On the Active Test, step 2 of the instructions says to turn the ignition off and 3 says to turn it on. Now if this was my Sienna van, I'd just turn the key to do that. However, this Infiniti has one of those key fob things with no ignition key. How do I turn the ignition off and then on?
Secondly, it says, while the ignition is on, press the front door switch LH ten times. Where is that switch?
Thanks again.

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

The door switch is under a little rubber boot on the door frame, it's what triggers the interior lamps. With a pushbutton, to cycle the key without starting the engine, just don't press the brake. First push gives you Accessory, second push gives Ignition, third push turns it back off.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

Ah. Thanks so much. I will run the Active Test and report back.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

One more thing. I have the splash guard back on and the wheel back on, so when running this test I wouldn't be able to see the clutch moving in and out. Do I need to remove the wheel and splash guard again to be able to observe that, or should I just be able to hear it click?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

You'll hear the clutch clicking on and off. No clicks = no clutch.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

This test did not start. Which is really unfortunate since it looks like it would have cut my troubleshooting in half immediately. Are there known issues on why this test doesn't work for some vehicles?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Only if the door switch has a problem. If your dome lights work normally from the switch then I don't know of anything else which would preclude it from initiating.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

OK thanks. Door switch must have a problem. Seems to be my luck these days. Looks like I might not be able to DIY this one after all.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

UPDATE: I tried this again and the Auto Active Test worked this time.
The compressor clutch did click about five times. So I guess now I am looking for a faulty sensor.
You said, "any good scanner should be able to stream the voltage"--as in the $30 scanner I got on Amazon (I actually have 3 of them)?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

The AC pressure is a standard engine PID, so I'd expect even most cheap scanners can stream it. If not, you can read the voltage directly at IPDM pins 82 Pink or 45 Light Green. The IPDM and ECM both use the signal, so those wires are a pass-through. 82 Pink connects the sensor to the IPDM, 45 Lt Green passes the signal through to the ECM.

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

PS - The exact voltage information for the refrigerant pressure sensor is that it reads almost exactly 0.1V per 10 psi. The ECM won't let the compressor run if the reading is below 0.20V (20 psi) or above 4.16V (398 psi). As mentioned earlier, failed ones read 0V almost without exception.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

So I've spent the whole afternoon on this.
1. Using my scanner with Nissan/Infiniti add-on (paid $15) I found that the refrigerant pressure sensor is showing a reading of 1.25V. So I presume that eliminates that one from troubleshooting.
2. Ambient temperature is correct for my location (started at high 70s early afternoon and went up to 84 later).
3. Shorting the connector to the In-Car sensor made no difference.
4. Shorting the connector to the Intake sensor also made no difference.
On those last two I used a paper clip first, then a staple just in case the paperclip was too fat (I really don't think it was since it was the smaller type paper clip).

With all of those eliminated, what are my next steps?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

That 125 psi reading is very high for a static pressure. For temps in the 70's you should be reading 100 psi or lower, probably something like 85~90. Nissan doesn't publish the "no start" pressure figure for any of their systems, but 125 psi is way overcharged. Try purging some refrigerant to get below 100 and see if it starts up.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

It's a gauge on one of those A/C Pro cans you get from Walmart so I'm not sure how accurate that is. In the photo you see that it's just above half way between 60 and 150. How accurate is that reading if the compressor is not coming on?
I'm a complete novice at this obviously, but how does a system that worked fine last summer and so far this spring suddenly get over-charged with refrigerant? I have not added any. And remember, this problem started at a very definite point last Saturday. My wife went to town and had A/C but on the way back she had warm air.
Other research I am doing suggests this could be a dead AC auto amp module. Do you have any thoughts about that?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Yes, it's possible it's a dead Auto Amp. That said, the pressure gauges on those cans are China-cheap and Nissan's pressure sensors aren't. They're extremely accurate, and 1.25V means roughly 122 psi. So regardless of how it got there, I'd be pretty sure it's overcharged. Even if that's wrong and it turns out the sensor is bad, getting it to drop to a normal reading should get the compressor to spin if that's the problem.

Determining a dead Amp is trickier, because the only way to be sure is with a scanner that can read it. You also need to be able to read the compressor request to both the ECM and IPDM. The Amp can't be completely dead if the other HVAC controls work, because the control head only talks to the HVAC indirectly, by way of the AV Unit. That means the CAN link between the AV and Amp is working, which in turn means the Amp must be alive on CAN. If you're getting the idea that the path to turning on the compressor is complicated, you're right:

1) The control head tells the AV the AC switch is on and the blower is requested...
2) The AV passes that to the Amp via CAN...
3) The Amp checks the three sensors, and if they're all good, it sends a compressor request to the ECM via CAN...
4) The ECM checks the refrigerant pressure and if that's good, forwards the request to the IPDM via CAN...
5) ...and finally the IPDM activates the clutch relay, cycling based on pressure.

So to see where the chain is being interrupted, you need to scan all of these:
Auto Amp - All three sensors, blower request, AC request
ECM - Pressure sensor, compressor request
IPDM - compressor request, compressor relay status

Only a shop-quality scanner will talk to the Amp and IPDM, so if dropping the pressure reading doesn't do it, you're running out of stuff you can do without a major scanner investment.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

I took a reading from the pressure sensor again this evening and it read 1.17V--so 117 psi. That was with the engine off. I think this morning's reading of 1.25V was with the engine running, so maybe that accounts for the difference.
I will see about getting some refrigerant purged from the system.
Thanks again for all your help.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

Correction to my earlier testing:

I reran the Auto Active Test with the wheel removed and the splash shield moved aside so I could watch the compressor. I realized the five loud clicks I had been hearing were actually the headlights switching between high and low beam during the test. When the test reached the A/C compressor portion, I heard five very faint clicks, but I did not observe any movement of the compressor clutch plate.

I also connected a manifold gauge set. At approximately 80°F ambient temperature, both high and low sides read about 90 psi with the engine off. With the engine running, A/C requested ON, temp set to LO, and blower on high, the compressor clutch never engages and both gauges remain about 90-95 psi with no pressure separation.

The ambient sensor is reading normally, the refrigerant pressure sensor reads about 1.25V, and bypassing the in-car and intake sensors did not restore A/C operation.

With that new information, what are my next steps?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

The faint clicks you heard probably weren't the clutch, they were probably the AC relay in the IPDM.

To prove it, disconnect the compressor and repeat the test. If you still hear it, the noise wasn't the clutch. If so, with the ignition off, carefully jump 12V power to 56 Sky Blue in the IPDM and see if the clutch clicks. If so, your IPDM is probably shot. To confirm it, rig a bulb type test lamp to pin 56 and repeat the Auto Active test. Use a bulb because it draws power, an LED or voltmeter won't tell you if the circuit can carry current. If the bulb is dim or doesn't light then your IPDM is definitely shot.

If the 12V jump didn't activate the clutch, access the compressor connector and rig the test lamp to the clutch side of the connector (back probe with a T-pin or safety pin). Repeat the Auto Active test. If it lights the lamp at normal brightness then the clutch is shot. If it lights weakly or not at all, move the backprobe to the vehicle side of the connector and retest. If that lights brightly then your clutch connector is crappy (very common with aftermarket compressors). If nothing lights or it's all dim then the wire between the IPDM and clutch is broken or compromised.

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

PS - If you do find the compressor connector is making poor/no contact, fix it by using a forceps or skinny needle nose pliers to twist the male pin about 10 degrees on its axis. When those connectors fail it's usually because the aftermarket guys skimped on the pin thickness. Twisting the pin slightly will force the edges of the pin against the receptacle spring, artificially "thickening" it to restore good contact.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

Before I attempt the pin 56 test, can you tell me which IPDM connector contains pin 56 and how to identify it on a 2014 QX60? I want to make sure I'm on the correct connector and wire before applying power.

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Use the diagram on PG-88:
https://www.nicoclub.com/service-manual ... 4%2FPG.pdf

Pin 56 is on connector F19, a white 12-pin frame with 10 actual slots plus the polarizer. There's only one Sky Blue wire in it. To help identification, pin 56 is a corner slot surrounded by one Red and two White wires.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

Is there a way to disconnect the compressor other than pulling the connector on the actual compressor? It's super hard to get to as far as I can tell, unless there's access somewhere other than removing the passenger side while and pulling back or removing the splash guard.

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Unfortunately no. The only good access for testing anything is through the righthand wheel well. You can reach it with the front lifted, but reaching it and working with it are two different things.

EddyMac
Posts: 28
Joined: Mon Sep 22, 2025 5:51 pm
Car: 2016 Nissan Altima

Post

So tonight is the first real chance I've had to work on this again. I jumped 12V power to 56 Sky Blue in the IPDM like you said and there was no click. So this means I'm down to a bad connector on the compressor or a faulty compressor clutch field coil--is that correct?

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Correct. Next check it at the bottom. Clearly the coil isn't shorted, so you can actually find out just by ohming the coil to ground at the connector. A/C clutch coils typically run about 3~6 ohms. If your meter says "OL" then the clutch is bad (open circuit), if it reads normal then have a look at the connector and wiring.

Vitaliy
Posts: 15
Joined: Fri Oct 07, 2016 3:00 am
Car: 2018 Q50S 3.0L

Post

I have 2016 Q50S 3L. Clutch is not engaged. I traced issue down to clutch or wiring between IPDM and coil. How to reach clutch terminal to measure the coil? Pin #13 on E10 has 14v when A/C on. Shows infinite resistance when off :( Did anyone replaced clutch?
Last edited by Vitaliy on Wed Jul 08, 2026 8:37 am, edited 1 time in total.

User avatar
VStar650CL
Technical Expert
Posts: 12068
Joined: Thu Nov 12, 2020 1:25 pm
Car: 2013 Nissan Altima 2.5 SL
2004 Nissan Altima 2.5 S

Post

Vitaliy wrote:
Wed Jul 08, 2026 7:47 am
I have 2016 Q50S 3L. Clutch is not engaged. I traced issue down to clutch or wiring between IPDM and coil. How to reach clutch terminal to measure the coil? Pin #13 on E10 shows infinite resistance :( Did anyone replaced clutch?
On a longitudinal engine you may be able to get at the compressor connector from underneath, but more likely you need to jack it and go in through the lefthand wheel well. From there you can break the connector and ohm the clutch coil directly. If it checks good then have a hard look at the connector, they're often the source of problems.

Vitaliy
Posts: 15
Joined: Fri Oct 07, 2016 3:00 am
Car: 2018 Q50S 3.0L

Post

Do you have any video in mind which can help me? Do you know where F12 connector located? On the top of E10 I have control voltage.


Return to “Infiniti Q50 / Q60 Forum”