Granted the car was a bit beat, obviously in need of some love and ugly, it was only 3 hours from me and $500- worth looking into, at least.
I was in communication with the "garage" back and forth through email and a phone call, trying to determine what the car had, or didn't have when I got this "customer service" from them:
THEIR reply to my question was "stuff," and nothing else.
It is fairly apparent that I was speaking with more than one individual at the shop (the differing replies to the same questions), so this service, or lack thereof, extends beyond just one employee. After the message "... put your big boy pants on, call us," I did in fact call the shop to voice my thoughts on the emails. What I got in return was cattiness from the female office manager, passed back and forth between employees who had no insight on the matter, and background conversations on their end from people who would not speak to me to straighten the matter out. You can judge for yourselves if you want to do business with this garage; the only reason I am posting this is as a warning to what you MAY, or may not, be encountering.
NOTE:
-My first conversation- they called me on the phone- went well, and ended with the shop "Getting back to me.." about the questions I had (what was missing: wiring, ECM, brakes).
-The shop's name is JGY Customs out of Virginia.
-What you see is the entirety of the conversation by email (I will ad more to this post when/if it comes up).
-When I called the shop back, I was upset (rightfully, due to their insults). Although I was angry, I didn't yet or curse at their employees- though my tone was obviously angry.
